Red Lobster Reviews 

172
•
TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, most reviewers were unhappy with their experience overall. Consumers frequently complained that meals were overcooked, cold, or disappointing in portion size, leaving many guests frustrated. Customers also reported encountering poor service, mentioning inattentive staff members, long wait times, and forgotten orders. Others noted that the overall quality has noticeably declined over recent years, affecting the dining atmosphere. Some people were satisfied with the attentive servers, welcoming locations, and delicious food options. Reviewers praised friendly staff members who went above and beyond to accommodate guests and make their visits special. Several visitors highlighted wonderful experiences celebrating special occasions with helpful and cheerful employees.

What people talk about most

Staff

Consumers find staff to be a mixed experience, as reviewers frequently highlight both exceptional moments of... See more

Product

People report ambiguous experiences with product, noting both highlights like delicious soups and low points... See more

Quality

Reviewers express mixed feelings regarding food quality, with some customers praising the delicious and... See more

Service

Customers consistently note ambiguous experiences with service, as opinions are heavily divided. While many... See more

Location

Reviewers express ambiguous feedback about location, noting visits to various cities such as Duluth,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Why I keep giving Red Lobster a second chance is baffling? I was excited to see the "Endless Shrimp" once again and had to go back. And again, disappointed. I started with popcorn shrimp (big mistak... See more

Rated 3 out of 5 stars

While the fried flounder was good. I was very surprised that the ONLY baked or broiled fish they had was Salmon. They used to have more selections on baked fish which was very disappointing. Stuffed F... See more

Rated 4 out of 5 stars

Fabulous meal for a girls get together.. we come here once a month. The food is just tooooo good. Yum!

Rated 1 out of 5 stars

The night started fantastic... until our waitress forgot about us. She dropped the check when we were three bites into the meal, even though I told her we would possibly be ordering dessert. Iconsider... See more


Company details

  1. Restaurant

Information provided by various external sources

Red Lobster Hospitality LLC is an American casual dining restaurant chain headquartered in Orlando, Florida.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

172 reviews

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2.7

All reviews

(172)

51 reviews in the last 12 months

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Rated 2 out of 5 stars

I purchased the Seaside Shrimp Trio and…Sh

I purchased the Seaside Shrimp Trio and I was very disappointed. The shrimp was bite-size shrimp. Totally different from what you see in the picture. The only thing I enjoyed was the corn. Everything else was a waste of money. Definitely will not order this Trio again and highly suggest that you do not either if you don't want to be disappointed

3 January 2026
Unprompted review
Rated 1 out of 5 stars

Fire staff

I highly suggest you hire new staff because those people wouldn't stop talking about me if this keeps on happening I won't come in anymore and I'll get a lawyer

13 December 2025
Unprompted review
Rated 1 out of 5 stars

Digusted Took my 6 adult children out for what I…

Took my 6 adult children out for what I hoped was an awesome meal. But it turned out to be the most disgusting one!!! The waitress was horrible 0 personality!!!! Which matters more than you think. First mistake was taking them to oshawa For 40 years been going to Peterborough which has NEVER let us down. Ordered the surf and turf with the steak to be well done. When my plate arrived the steak was dripping with a few lines on it and it was grey the waitress just looked at me and said I told him well done. So needless to say it was sent back and when the plate finally came back out the steak was a piece of rubber the potato was so cold the butter wouldn't even melt and the LOBSTER TAIL was stone cold and totally over cooked and rubberized!!!
There was no apology nothing couldn't even chew it so while I sat and watched my kids trying to eat theirs while being so upset was horrible. Normally when paying 350.00 for a meal someone would ask if everything was good not at this restaurant didn't care!!!! So needless to say would only rate this as the most disgusting experience and will never recommend it to anyone.
Could not understand red lobsters being shut down but now I get it and personally wished the oshawa location had been one of them.
Yours sincerely DISSAPOINTED

27 December 2025
Unprompted review
Rated 5 out of 5 stars

35 people ate at Red Lobster

35 people ate at Red Lobster 5733 S Lindbergh Blvd St. Louis, MO 63123 on Wed. 12/17/2025 for late afternoon at 3PM. Their food was fantastic, tasty, fresh, served in a timely manner and they were gracious to their guests. I would recommend this restaurant to any one any time they are open.

17 December 2025
Unprompted review
Rated 3 out of 5 stars

Red Lobster in Daytona

While the fried flounder was good. I was very surprised that the ONLY baked or broiled fish they had was Salmon. They used to have more selections on baked fish which was very disappointing. Stuffed Flounder would have been awesome. The crab stuffed mushrooms with lobster sauce not worth what you are paying. 5$ each and you get 4.Sauce was not much. I am not a fan of fried but as I stated the Flounder was very tasty and you got a lot!!

14 December 2025
Unprompted review
Rated 1 out of 5 stars

Seafood Boil seasoning mistake

I have always loved Red Lobster for years. I was very disappointed with my last visit. I tried the seafood boil seasoned with old bay and butter. What ever was put on my boil did not smell nor taste like old bay. I took the dis home thinking I would add old bay when o got home. I did and it was slightly better but I spent over 70.00 on a meal that I had to come home and attempt to doctor up. What happened to my once beloved dining spot.

13 December 2025
Unprompted review
Rated 5 out of 5 stars

a little more garlic in the shrimp…

a little more garlic in the shrimp linguine? Otherwise, everything was good. The service (by Josh) was exceptional!!! At the Fresno, CA restaurant/ Also, baked potato would have been better than French fries with that wonderful shrimp special. I'll be back!!!

11 November 2025
Unprompted review
Rated 5 out of 5 stars

Brian

Brian, my server/host, was excellent. On Oct 9, 2025 I visited Red Lobster #0248 in Springfield, IL . Brian was friendly and professional. He greeted me with a smile and asked if I had a preference for seating. He explained the menu choices/offerings and was attentive.
During my meal he checked back to make sure I had everything and enjoyed the food. Food excellent, service excellent. Over my shrimp & salad. **** 4 stars . . . Thanks Brian.

9 October 2025
Unprompted review
Rated 1 out of 5 stars

The worst experience

The worst experience! My husband and I went to the Ocala Red Lobster to try and relax from a hectic week. My husband received his dinner He ordered the crab boil, his favorite foods. He asked me to taste it. It made me sick yo my stomach. It was ice cold. I literally had to rush to the bathroom and throw up. I threw up twice from the ice cold corn. We reported it to the general manager and he removed the 2 meals but our bill was still $50. I literally got sick from the food!! This is the second consecutive time that our food has been inedible. Red Lobster has been one of our favorite restaurant for years however sadly since the menu change I can no longer say it is even in the top 10. We no longer like it and will likely not return. This breaks our hearts after 40+ years of it being ou4 number one go to. We decided to take a chance and go again and yet again strike 2. A horrible way to end a tough week. Good-Bye Red Lobster, McDonalds has even better food than you now. Im so terribly disappointed. My husband was looking so forward to a wonderful meal and we love to enjoy great food together but we will have to find that food elsewhere. Quality has diminished exponentially.

Signed,
Heartbroken Loyal 40+ years former customers

9 October 2025
Unprompted review
Rated 3 out of 5 stars

First time at Red Lobster

I found the decor dark and gloomy. The service was not great either. I felt we had to wait too long for someone to take our order. The food was average. It's such a shame because I was really looking forward to eating there in Toronto.
p.s the cheddar biscuits were nice.

14 September 2025
Unprompted review
Rated 1 out of 5 stars

Get chefs that know how to cook!!!

There was no garlic whatsoever in the escargots and they should take lessons on how to make these properly!!.The seafood mushrrom caps tasted like old fish!! real Funky!!The steak was half over cooked like rubber the other half was partly raw,because the sirloin was cut uneven.Asked for a loaded potato didn't even have bacon bits and a tiny dish of butter for my lobster that was a size of the shrimp I buy.On top of it ,it was all cold!! Terrible prices for the quality of food and service.Won,t be going back there ever!!No wonder they went to hell ,their headed back in the same direction.!!

5 September 2025
Unprompted review
Rated 4 out of 5 stars

33rd Anniversary for my Dau and Husband.

We arrived for Party of 20. Could not be seated till 4pm time of start of event. Table not prepared for reservations made in advance. No set-up at all. Once seated however things smoothed out. Server was excellent. Wife is allergic to Shrimp and the head chef came out to check with wife on her choices. Came back couple times to check on her. Above and beyond service. Those two are keepers.

17 August 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely loved my experience at Red…



Absolutely loved my experience at Red Lobster! The food was fresh, flavourful, and perfectly cooked — especially the seafood, which was delicious and well-seasoned. The Cheddar Bay Biscuits were addictive as always! The staff were friendly, attentive, and made the whole experience even better. The atmosphere was relaxed and welcoming. Definitely a top spot if you’re craving quality seafood and great service. Will be coming back for sure!

7 July 2025
Unprompted review
Rated 4 out of 5 stars

I was heart broken to see my favorite…

I was heart broken to see my favorite was missing from the menu. I have not eaten at a Red Lobster in 2-3 years so it was a shock that the one thing I love is no longer an option. Please bring back the Crab in Alfredo sauce over Linquini.

18 July 2025
Unprompted review

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