Red Roof Inn Reviews 

Checked in to the Red Roof Inn (Indianapolis NW, not far from Zionsville). The room was dark, dingy, and filthy. ‘White’ towels were grey and stained. Toilet wouldn’t flush completely. Holes in walls; looked like someone took a hammer to them. It also looked like the door may have been kicked in at some point. Seemed like sketchy area of town. Take my word, I have stayed in some run down places between Tok, Alaska and Pittsburgh, PA. (I make the trip usually once a year.). I have never been in one worse than this one.
I didn’t unpack. I went back to the desk and told the man I would be needing a refund. He offered another room, but I didn’t think it would be any better. He willingly refunded the whole amount so I appreciate that.
I wish I could post photos for you to see and judge for yourself.
Do hotels/motels have to surpass a certain standard to earn the name Red Roof Inn? If the answer is yes. I will never book one again.

I was on the sixth floor, small quaint room, nothing special, only stayed one night. Parking was pricey.

There was poop on the toilet seat & standing water in the bottom of the frig; I paid extra for that! The room was very small and not updated. Someone opened the door to my locked room from the outside twice!!! It was hard to get a good night sleep with this kind of stuff going on. I would not stay there again and I would not recommend this Red Roof Inn to anyone.

We made the reservation for the Red Roof Inn near the airport in Charlotte NC. We got there and had the confirmation email and the guy at the front desk couldn't find the reservation and said we had to reserve the room again thru the website. It was a sketchy place anyway so we booked another hotel. Tried for two days to get up with the Red Roof hotel manager as they charged my card for a night that we didn't stay and could never get up with the “manager.” Ive disputed the charge on my bank card rather than trying to get up with Red Roof Inn. They need to be shut down and condemned. This company is a disgrace. I gave them one star but it wasn’t worth that. Will never ever deal with this chain again.

Stayed at Red Roof 2450 Dryden Rd Dayton OH Saturday Aug 3rd. Everything was new and redone, including Floor, furniture and AC. Great stay for the price, nice people running it too!

stayed at a Red Roof in Monee, IL -- it was clean, well kept, beds very comfortable, quiet, staff very helpful. An excellent place to stay.

I have been staying at redroof since they were motel 6 they really care about their guests they try to accommodate your every need sometimes ppl have financial problems as we have during our stay an they were very understanding an allowed us a few days come with our remaining balance as long as we keep our word I really appreciated that they are very kind friendly attentive very down to earth on down to the house keepers an maintenance man they treat you almost like family lol I would recommend redroof to friends & family hopefully my stay here will be over soon but I can say I enjoyed my time at red roof inn an I give 5 stars RM 105

We didn't have any hot water to take showers, and our friends got offered a room that smelled really bad of smoke. No refund for the nights we stayed. Don't stay there not worth the cheap price. Guildford, CT Location

Amenities offered was not honored. The hotel refused to do anything about it but give our money back. Also the room was not ready and we had to pay extra for another room. This is very unacceptable.

The red roof inn will take your points off your account and then they try to beat you getting mad. And when I call them they will keep you on hold I've been on hold for 25 minutes WOW I will never use them anymore..👎🏿👎🏿👎🏿

This red roof Inn was the worst I’ve ever stayed at really dirty cockroach on our clothing in the morning and a huge cockroach in the bathroom crawling up the wall lights didn’t work over the sink peeling leather off the chair that was there. I felt like I was staying in a drug hotel. I’ll never stay there again. This is not always the case with red roof inns We’ve stayed at others that are nice. We mostly stayed there because they’re pet friendly. This is the Memphis East location and it was terrible, the next day when I lost my credit cards and we called back to see if maybe we dropped him in the room. They hung the phone up on us. We were just asking a question. Just terrible service all the way around we’re not even comfortable either I can’t say anything about this good

The room was filthy. The beds were almost completely broken down. Room smelled of smoke. People partying outside and cars playing loud music late at night. I asked for a refund to go someplace else but the clerk refused. It was a terrible experience. This Red Roof Inn is on Eisenhower Blv, Harrisburg, Pa.

I RECENTLY STAYED AT THE HOMETOWNE SUITES BY REDROOF INN IN CONCORDE NC AND THEY STAY WAS HORRIBLE. THE HOTEL REAKED OF MILDEW SMELL AND THE ROOM WAS FILTHY THE TUB HAD A RING AROUND IT. THE ROOM CAME WITH A DOUBLE BED AND 1 OF THE BEDS BROKE WHILE MY MOM WAS LAYING IN IT. I WENT UP TO THE FRONT DESK AND WAS TOLD THAT IT WAS NOTHING THAT COULD BE DONE BECAUSE THEY WAS SOLD OUT. THE FRONT DESK STAFF ADVISED ME THAT SHE WOULD REACH OUT TO THE MANGER TO SEE IF ANYTHING COULD BE DONE OR I COULD BE REFUNED. WELL NOONE EVER CALLED ME BACK AND WHEN I REPORTED THIS TO EXPEDIA THEY DENIED MY REFUND. DO NOT STAY HERE I REPEAT DO NOT STAY AT THIS PLACE I AM NOT OUT OF 125 DOLLARS FOR 1 NIGHT AND MY STAY WAS HORRIBLE.

Heinra red roof inn worse place ever. Fighting out side every nite no one ever came to clean the room. The phones are for show the toilet didn't want to flush microwave had no dish in it. The TV was all movies you had to pay for. Prostitute here every nite. The people that own it aren't from our country. So the really don't care. I say close it down for good.

I have stayed at the Red Roof inn in San Angelo, Texas several times. I always had a good experience. Anup is the name of the owner and he is a good man and has given me good deals. But this last time I stayed there was a young man behind the desk. He checked me in and gave me the room key and took care of me BUT when I gave him the money he said he didn't have change. He said the manager took the keys and I would have to wait for him to get back. I have never had a problem trusting them so I said for them to just give me the change in the morning because I'm tired and want to sleep. He said he would leave a note so they know that I have change coming. HE DIDN'T DO IT! So in the morning when I asked for my change the guy at front desk said he didn't know anything about it and he refused to call the young man or the manager. Then he said that only him and the manager work and that there was no young man here. He was saying I was lying. He refused to call the manager and threatened to call the police. I was late for work because of him. So now I will never return and I advise everyone to get a receipt and change right then because they will cheat and rob you if they can.

Flooded bathroom floor. Was given rags to clean it myself. Did not stay or even bring in belongings. Will NOT refund, didn't offer another room.

Customer care useless.
Issue not resolved and money disappeared.
I have had the same issue fixed in minutes with other chain hotels.
Unimpressed and disappointed. Never again.

Location: Prattville, Al

Mattress was nasty. Brown sweat marks on the mattress. My feet were black from the filthy floors. Pillows lumpy and uncomfortable. This cost over 100 bucks for the night. I do not recommend.

I've stayed in hundreds of hotels and this was, by far, the worst experience I've ever had. I was traveling with a friend, who had cerebral palsy, who required an ADA room for his safety. He was told that due to current renovations to the hotel, the ADA rooms were given to other guests. During his attempt to check in, several other people stopped in to state that their keys didn't work. The manager wasn't on the property, so the amount of time to solve the key issues was excessive.

When my friend checked into his room, he realized the floors were too slippery for his crutches and he couldn't fit into the bathroom. He called the front desk to find out what room I was in and was told that they didn't have a record of me checking in (I was only a few room down from him). He slept on the hard floor since he was unable to get in touch with me. I was later informed that the room I reserved wasn't occupied and reception wasn't sure why I was out into a different room.

Needless to say, my friend was sore from sleeping on the floor, so I took him to a different hotel. Although the hotel's check in policy stated 4PM, they made arrangements for him to check in immediately so he would shower and use the restroom. He was unable to use the restroom or take a shower at Red Roof Inn.

When I returned to my room, the key didn't work. I visited reception and was given a new key. I asked about the construction materials in the handicap parking spot directly outside the door but they didn't seem concerned about it. I asked if it could be moved to a non handicap space, especially one not in front of the entrance.

On the second morning, my friend called and needed help packing his stuff from the hotel he was staying at. I placed my items and attempted to check out, but was told I couldn't get my $100 cash deposit until 9AM - 11AM. I told reception that this was not stated in the Expedia reservation and she explained it was in the printed paper I was handed at check in. I told her I wouldn't have stayed knowing I had to check out between 9AM and 11AM. I asked her about the construction materials in the handicap parking outside the office and the 2 trucks parked in handicap spaces, but she didn't respond. She didn't respond.

Be careful if you intend to stay at this hotel. The staff and management doesn't seem to care about ADA accessibility, correct reservations, working keys, issues that arise or refunding cash deposits when checking out.

I'd give it zero stars if I could. First off I went to the wrong red roof by mistake. My reservation was for the other one in the area. Anyways, the guy at the desk just made up prices for the night he was a greedy a hole. I know rooms are more on the weekends but he jacked it up Higher when he went to ring me up. I told him I didn't have much money on me he didn't care.... the room itself was nasty!! Has mold on the ceiling by the door. The light in the bathroom made this really awful sound they said they'd come to try and fix it never did.....I asked for housekeeping Saturday night for the price of the room it should have been cleaned NEVER WAS!! I'm still thinking about talking to the manager there and getting some or all of my money back....that place was disgusting I will never stay at another Red Roof again!!! This one is stayed at is on Crooks road in Rochester hills. They are a bunch of crooks there took the money but didn't clean rooms or fix any issues!!