Red Stag Materials Reviews 83

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the efficient and speedy delivery service, often noting that products arrive much quicker than expected, sometimes even the next day. Many appreciate the ease of ordering and the excellent communication throughout the process, with items consistently arriving well-packed and on schedule. However, some customers experienced dissatisfaction with the service, citing issues such as delayed deliveries without proper communication. A few also mentioned receiving only part of their order or having products arrive damaged. Additionally, some reviewers noted difficulties with delivery logistics, such as drivers being unable to access their location or being left with unwanted pallets.

What people talk about most

Delivery service

Clients share positive opinions on delivery service. Many customers praise the prompt and efficient delivery,... See more

Service

People report positive experiences with service. Customers consistently praise the efficiency and speed of... See more

Product

Customers had positive experiences with product quality and delivery. Many reviewers found the products to be... See more

Order

Reviewers highlight positive aspects of order. Customers consistently praise the ease of ordering and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent product. Good price.i was buying for garden diy project The delivery was well handled and I got good useful advice from the sales team.

Company replied

Rated 5 out of 5 stars

Wow!!! I’m so impressed with this company. Customer service was very responsive and resolved a minor issue quickly and without hassle. The pricing was very competitive. Delivery was much quicker than... See more

Company replied

Rated 5 out of 5 stars

The service was outstanding, with delivery arriving the very next day. Truly, nothing more could be desired—great job!

Company replied


Company details

  1. #1 of 1 best companies in Asphalt Mixing Plant
  2. #16 of 18 best companies in Aggregate supplier
  3. #29 of 41 best companies in Building materials store
  4. #76 of 107 best companies in Building Materials Supplier
  5. #25 of 38 best companies in Construction equipment supplier
  6. #15 of 27 best companies in Industrial equipment supplier

Written by the company

Red Stag Materials supply a wide range of products to the Highway maintenance and utilities sectors across the UK. Red Stag Materials are the exclusive UK & Republic Of Ireland manufacturers of EZ Street Asphalt, a cold mix, performance proven pothole and surface repair product.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

83 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Quality service

Excellent service, next day delivery, can’t ask for anymore , well done

29 October 2025
Red Stag Materials logo

Reply from Red Stag Materials

Thank you for your review - We look forward to assisting you in future.

Rated 5 out of 5 stars

Great Thermoplastic products.

Absolutely fantastic equipment! A great range of sizes and colours available, with lettering options too. The ordering process was simple and straightforward, and the team at Red Stag provided excellent communication throughout. The products are easy to use and apply, and my customer couldn’t be happier with the results. I highly recommend Red Stag and will definitely be using their materials again for my next project.
Shame you can’t add pictures to these reviews.
Thank you.

2 October 2025
Unprompted review
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Reply from Red Stag Materials

Hi Lee, Thank you for your review! We're so pleased to hear that the thermoplastics were ideal for your project. We look forward to assisting you in future.

Rated 5 out of 5 stars

The company is customer focused

It seems the company is focused on customer care - so unusual nowadays. Fast delivery.
The product is good In using it to make a very old tarmac drive look better, the drive is in a poor condition but renewing would be ten times what I can afford so I have done my best to repair patches then using the product to give a good uniform finish that will stop further deterioration. It looks far better than I imagined it would and application was really easy.

26 August 2025
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Reply from Red Stag Materials

Thank you for your feedback Anthony - we're glad that your driveway is looking refreshed. Best wishes, The Red Stag Team.

Rated 4 out of 5 stars

A bit slow with delivery

A bit slow with delivery

26 August 2025
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Reply from Red Stag Materials

Thank you for your feedback Connor - we will investigate to see if we could speed up delivery in future.

Rated 5 out of 5 stars

Good Products

Good product does what it says and please buy from these people so we have them around to do business with

6 August 2025
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Reply from Red Stag Materials

Thank you for your review Andrew, we're delighted that you are pleased with our products and service.

Rated 5 out of 5 stars

Easy order

Easy order, quick delivery ! Thankyou.

28 July 2025
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Reply from Red Stag Materials

Thank you for leaving us feedback, Tony!

Rated 5 out of 5 stars

Great service!

Great service! Communication was excellent and delivery was on time.

17 June 2025
Unprompted review
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Reply from Red Stag Materials

Thank you for your feedback Joanne!

Rated 1 out of 5 stars

DELIVERY WAS TOO LONG AND NO CONTACT TO…

DELIVERY WAS TOO LONG AND NO CONTACT TO LET US KNOW OF DELAY. ALWAYS KEEP CUSTOMERS IN THE LOOP WITH DELAYED DELIVERY

5 June 2025
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Reply from Red Stag Materials

Hello David,

Thank you for taking the time to leave us a review. We are sorry to hear that you feel our communication fell short, and we appreciate your feedback.

We can confirm that your order was placed on 4th June and delivered five working days later on 11th June. As the item you ordered is not a stock item, it was shipped directly from our supplier using a palletised service.

On the product information page, within the delivery and shipping section, we state that delivery for this item will take five working days, and that we will contact customers if a delay is anticipated. As your order was delivered within this timeframe and was not delayed, no further delivery updates were issued.

We also understand that you contacted our team by phone prior to delivery, and our staff advised you of the expected delivery window and followed up with the supplier to ensure your order arrived within the planned period.

Thank you again for your comments. We will continue to review our communication processes to improve the experience for our customers.

Best regards,
The Red Stag Team

Rated 5 out of 5 stars

Redstag found the item I wanted was not…

Redstag found the item I wanted was not in stock, they informed me immediately and refunded the payment promptly. Good service

28 May 2025
Unprompted review
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Reply from Red Stag Materials

Thank you for your feedback Robert, If there is anything we can assist with in future, don't hesitate to reach out!

Rated 1 out of 5 stars

Really disappointed in the service.

Really disappointed in the service.
Advertised as national free delivery over a certain purchase price.
Paid in full online only to be told when I contacted them at a future point that they wouldn’t deliver as they felt the postage costs were too much.
The postage was to Oxfordshire not the USA!
If you don’t adhere to what you advertise then don’t advertise it!

14 May 2025
Unprompted review
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Reply from Red Stag Materials

Hello Alan,
Thank you for your feedback. Due to a system error, delivery was incorrectly shown as free. Bulk orders require palletised delivery, which isn’t free, and the delivery cost was substantially higher than the value of the product. We made sure your refund was processed in full on the same day as the cancellation. We apologise for the inconvenience and appreciate your understanding.

Rated 5 out of 5 stars

Great products

Fast efficient excellent supplier
Great products and good communication
Have now used tarmac product to repair potholes in my 500 metre long driveway and very happy with the result
As long as instructions are followed and well compacted using a whacker plate or pummel any amateur could use this product

13 May 2025
Unprompted review
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Reply from Red Stag Materials

Hello Adrian, Thank you for your feedback, we're delighted to hear the EZ Street Asphalt has sorted your pothole problem!

Rated 4 out of 5 stars

price was competitive

price was competitive
quality of product was better than what was expected

1 April 2025
Red Stag Materials logo

Reply from Red Stag Materials

Thank you for your feedback Darren, We're pleased you were happy with the quality of our product.

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