Red Stag Materials Reviews 83

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the efficient and speedy delivery service, often noting that products arrive much quicker than expected, sometimes even the next day. Many appreciate the ease of ordering and the excellent communication throughout the process, with items consistently arriving well-packed and on schedule. However, some customers experienced dissatisfaction with the service, citing issues such as delayed deliveries without proper communication. A few also mentioned receiving only part of their order or having products arrive damaged. Additionally, some reviewers noted difficulties with delivery logistics, such as drivers being unable to access their location or being left with unwanted pallets.

What people talk about most

Delivery service

Clients share positive opinions on delivery service. Many customers praise the prompt and efficient delivery,... See more

Service

People report positive experiences with service. Customers consistently praise the efficiency and speed of... See more

Product

Customers had positive experiences with product quality and delivery. Many reviewers found the products to be... See more

Order

Reviewers highlight positive aspects of order. Customers consistently praise the ease of ordering and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent product. Good price.i was buying for garden diy project The delivery was well handled and I got good useful advice from the sales team.

Company replied

Rated 5 out of 5 stars

Wow!!! I’m so impressed with this company. Customer service was very responsive and resolved a minor issue quickly and without hassle. The pricing was very competitive. Delivery was much quicker than... See more

Company replied

Rated 5 out of 5 stars

The service was outstanding, with delivery arriving the very next day. Truly, nothing more could be desired—great job!

Company replied


Company details

  1. #1 of 1 best companies in Asphalt Mixing Plant
  2. #16 of 18 best companies in Aggregate supplier
  3. #29 of 41 best companies in Building materials store
  4. #76 of 107 best companies in Building Materials Supplier
  5. #25 of 38 best companies in Construction equipment supplier
  6. #15 of 27 best companies in Industrial equipment supplier

Written by the company

Red Stag Materials supply a wide range of products to the Highway maintenance and utilities sectors across the UK. Red Stag Materials are the exclusive UK & Republic Of Ireland manufacturers of EZ Street Asphalt, a cold mix, performance proven pothole and surface repair product.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

83 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

VERY HELPFUL

VERY HELPFUL, GOOD STOCK OF PRODUCTS AND VERY PROMPT DELIVERY.

10 April 2025
Unprompted review
Red Stag Materials logo

Reply from Red Stag Materials

Thank you for taking the time to review us John, we're pleased you are happy with our service.

Rated 5 out of 5 stars

Excellent communication from when…

Excellent communication from when ordered to the delivery driver contacting myself just before delivery was about to arrived

2 April 2025
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Reply from Red Stag Materials

Thank you for leaving us a review Paul! We look forward to assisting you again in future.

Rated 5 out of 5 stars

Very happy with my purchase...

Very happy with my purchase from Red Stag.
Ordered x3 bulk bags of Scottish pebbles on Tuesday morning and they were delivered to me in London on Thursday morning! Delivery guy was super and went above and beyond to ensure drivers could pass by where he parked. Pebbles are great quality and look amazing in my new courtyard garden.

3 April 2025
Unprompted review
Red Stag Materials logo

Reply from Red Stag Materials

Thank you for taking the time to leave us a review, we're delighted to hear that you are pleased with your Scottish pebbles order!

Rated 5 out of 5 stars

Good customer service

Good customer service. Well packaged. Arrived as described.

11 March 2025
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Reply from Red Stag Materials

Thank you for your review Liz!

Rated 4 out of 5 stars

Great product, and fast service

Great product
Rapid delivery, just needed to make me aware the delivery was coming. Luckily someone was home to take it.

14 March 2025
Unprompted review
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Reply from Red Stag Materials

Thank you for the feedback Paul, We will pass this on to the team.

Rated 5 out of 5 stars

Excellent service and great prices

Excellent service and great prices.
Palletline delivery was great, very helpful delivery guys.

4 March 2025
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Reply from Red Stag Materials

Thank you for your review and feedback about our delivery partners!

Rated 5 out of 5 stars

Good price

Good price, Great service, fast delivery, would 100%
use again.

6 March 2025
Unprompted review
Red Stag Materials logo

Reply from Red Stag Materials

Thank you for your review Daniel! We look forward to assisting you in future.

Rated 5 out of 5 stars

Good products

Good products, timely delivery. Thanks

26 February 2025
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Reply from Red Stag Materials

Thank you for leaving us a review, we look forward to assisting you again in future!

Rated 1 out of 5 stars

The disc cutter that I got was perfect

The disc cutter that I got was perfect, but the delivery company that you used is an absolute shambles, for that reason I wouldn’t get anything else from you

25 February 2025
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Reply from Red Stag Materials

Hello Christopher, We’re delighted to hear that you are pleased with the disc cutter we provided. Thank you for sharing your feedback regarding our delivery partner, FedEx.

Upon reviewing the delivery details, we can see that FedEx attempted to deliver on two separate occasions but was unfortunately unable to complete the delivery as no one was available to accept the order. However, we’re pleased that the delivery was successfully completed on Friday, the 28th, just four days after your order was placed. Our customer service team is on hand and always happy to advise in the case of delivery issues should you have wished to contact us prior to you receiving the order.

We truly value your business and hope to serve you again in the future. Please don’t hesitate to reach out if there’s anything else we can assist you with.

Best wishes,
The Red Stag Team

Rated 5 out of 5 stars

Good product

Good product, good delivery.

29 January 2025
Unprompted review
Red Stag Materials logo

Reply from Red Stag Materials

Thank you for your review Adam!

Rated 5 out of 5 stars

I had a good experience from the team…

I had a good experience from the team as I had issues with the delivery company that wasn’t down to them at all but they went above and beyond to ensure I got my equipment as quick as possible

10 January 2025
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Reply from Red Stag Materials

Hi Paul, We're pleased to hear you had a good experience with Red Stag and our team looks forward to assisting you again in future.

Rated 5 out of 5 stars

Excellent service.

An excellent service from Red Stag.
Professional and friendly Danny is an asset to the company. Perfect transaction with fast delivery. With a potential delay in receiving the goods once alerted Danny and Jake responded immediately and resolved the issue resulting in a successful delivery on the appointed day.
High quality product at a competitive price.
I would highly recommend.
Many thanks Guys. Much appreciated.

3 December 2024
Unprompted review
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Reply from Red Stag Materials

Thank you so much for your review, Wendy! I will pass it on to Danny and Jake who will be delighted to hear from you.

Rated 5 out of 5 stars

Needed some items in a hurry

Needed some items in a hurry, Danny and Derek pulled out all the stops to make it happen. Would highly recommend!

15 November 2024
Unprompted review
Red Stag Materials logo

Reply from Red Stag Materials

Thank you for your review - Don't hesitate to get in touch if we can help in the future!

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