Refacescotland Reviews 

522
•
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I am delighted with my Refaced kitchen - it now looks bright with classic styling. My kitchen fits into my Victorian property very well. Ian (my main fitter) worked tirelessly for three days and he re... See more

Rated 5 out of 5 stars

Very smooth operation. Jamie the joiner was great. Polite friendly and worked well throughout installation. On time and plumber and electrician completed a professional team. I am delighted with the t... See more

Rated 3 out of 5 stars

After sales care is extremely poor to the point of non existent . Had new kitchen doors fitted end of June and unfortunately had a minor issue with one of the doors, reported it within a day of the in... See more

Rated 1 out of 5 stars

Not impressed by their customer service insist on cash on delivery , and there's a reason , if you are unhappy with work they don't seem to care we have a problem with our sink tap and their less t... See more

Company details

  1. Kitchen supply shop

Written by the company

At Reface Scotland, we specialise in Kitchen Refacing, Kitchen Replacing, Bedrooms, and Home Offices. Our products are made to measure and are locally manufactured in our Rutherglen production building by our talented cabinet makers. We have been specialising in fully bespoke made to measure cabinets for 30 years and we are proud to be Scotland’s premier kitchen refacing company. Reface does it all.


Contact info

4.2

Great

TrustScore 4 out of 5

522 reviews

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4.2

All reviews

(522)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

My fab new kitchen

Excellent service from Reface. My new kitchen is wonderful and built to a very good standard. The fitter Jason was punctual, hardworking and helpful. I would recommend Reface to anybody. Great value for money.

9 December 2020
Unprompted review
Rated 5 out of 5 stars

Recent kitchen reface

Second kitchen reface and fitted wardrobe reface last year excellent service from every member of staff I had contact with on each occasion highly recommend this company

8 December 2020
Unprompted review
Rated 5 out of 5 stars

Prepared kitchen ready for fitter,was…

Prepared kitchen ready for fitter,was little unsure of they're promise of all work will be done in one day.Washing m/c and fridge freezer to be replaced so removed them as it's a small kitchen and wanted them out of the way.Was amazed when fitter Walter arrived on his own,there was no need to worry as he finished the kitchen that day and did a very professional job looked amazing.

8 December 2020
Unprompted review
Rated 5 out of 5 stars

Returning customer very pleased with work carried out.

I was very pleased with work carried out by Walter of Reface Scotland (this is my third time using them) I had started off with blue doors in kitchen from 1998 new house , decided to change to Montana Oak about 2003 very pleased with that. In 2013 had Reface again to replace doors burnt by fan oven and instal new oven and hob, sink and worktop. Now in 2019 doors which I had kept using kettle under had started to peel as they didn’t have the same doors in stock I went for a pale cream which went lovely with the oak facings and cornice. Walter also put a new shelf under my sink which had sunk to the back after floods from leaks etc, all in all would definitely recommend Reface Scotland.

8 December 2020
Unprompted review
Rated 5 out of 5 stars

Excellent

The service I received from Reface was excellent. I was given all the information and instructions needed to have the fitting done. Staff were very helpful and friendly. I'm extremely happy with my new look kitchen. Great value for money.

1 December 2020
Unprompted review
Rated 5 out of 5 stars

SUCCESS STORY

To Margaret,Walter and Jason thank you all for youre contribution to the replacement of my 30 year vintage cabinet doors and drawer fronts. An excellent service from sales to fitting. I would certainly recommend this company. .

20 November 2020
Unprompted review
Rated 5 out of 5 stars

Great from start to finish

We are very happy with our refurbished kitchen by Refacescotland. From the start to the end the process was seamless. Excellent advice from the rep and very skillful fitting. The fitter was great and the work was perfect and carried out precisely. We have a pretty big kitchen and thought the price, including fitting, was pretty competitive. Would recommend this company if you want your kitchen to look like new.

18 November 2020
Unprompted review
Rated 5 out of 5 stars

Very efficient from the word go

Very efficient from the word go. I've already used this firm in the past and they've always done a great job, including the removal of the old cabinets etc.

17 November 2020
Unprompted review
Rated 5 out of 5 stars

Our experience with reface scotland has…

Our experience with reface scotland has been excellent from start to finish.
From first going into hillington showroom and very quickly identifying
doors, worktop, splashback, sink oven and hob we wanted.
Then the home visits from John and Walter where we received great advice
Re layout and additional units.
The icing on the cake was the end result completed by Jason the plumber and electrician we have been sharing photos of with family and friends and we would highly recomend reface scotland and their workers. Iain & Beverley Austin

22 October 2020
Unprompted review
Rated 5 out of 5 stars

Solid cupboards

The cupboards turned out exactly how I’d pictured them. Everything from start to finish was spot on. The only thing I wish was different was the corner of my cupboard as it gets really difficult pulling clothes in and out from the corner, however, in the grand scheme of things they are good solid cupboards and not flimsy backs like Ikeas! Jason the fitter was amazing and very professional. He was punctual, worked right through and extremely tidy! I didn’t have a lot of hoovering up to do after they were done! Overall, extremely pleased with my cupboards!

17 October 2020
Unprompted review
Rated 2 out of 5 stars

Never EVER again...

Disappointing. Terrible customer service - in fact, non-existent customer services. The attitude of company once they have your order and you've paid your deposit is dire. No contact, after chasing and chasing I was informed install is weeks late, no apology or satisfactory explanation, just the suggestion that I'm wrong.What the sales person promises you to what you experience differs and not in a positive way.It's a shame because the actual wardrobes are good and the fitters were excellent. To.sum it up i am an advocate of all businesses that value their customers ... not this one!!! I absolutely would not let any of my family or friends spend a penny with Reface and I would gladly pay a more reputable company more and not be treated as if I'm just one of many unhappy customers all of whom are in the same boat so suck it up...

12 October 2020
Unprompted review
Rated 5 out of 5 stars

Reface were very professional

Reface were very professional, efficient and helpful throughout the process from initial consultation to installation. They kept us informed and did exactly as they promised to a high standard. The cost was reasonable and everyone involved was very courteous and easy going. Many thanks reface, we love our 'new' kitchen!

4 September 2020
Unprompted review
Rated 5 out of 5 stars

I can’t praise reface Scotland enough

I can’t praise reface Scotland enough. From
My initial appointment with John to Walter measuring up and Zak for installing my kitchen. I am beyond elated with it. Such a great team of friendly and reliable tradesmen.
Recommend you to my friends and family.

4 September 2020
Unprompted review
Rated 5 out of 5 stars

Can’t praise Reface enough from start…

Can’t praise Reface enough from start to finish On kitchen and bedroom Everything was done magnificently by Stewart what a great tradesman and a lovely person Would highly recommend Raface to all my friends Thanks again for a wonderful job

4 September 2020
Unprompted review
Rated 5 out of 5 stars

Kitchen refit

Used Reface for kitchen refit, can't recommend the company highly enough from first visit from John to choose cabinet & worktop finish who was very pleasant, helpful & not pushy at all. Walter who attended to do the planning & explained everything that would be done then finally Jason our fitter, Jason was an extremely tidy workman who obviously takes pride in his craft. Thanks guys, one very happy customer.

27 August 2020
Unprompted review

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