Remotes4u (UK) Reviews 

11,436
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 447 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, noting that remotes work perfectly straight out of the box, often without complicated setup. Many people appreciate the fast and efficient delivery service, with orders frequently arriving the next day. The overall service is described as excellent, and the website is highlighted for being clear and easy to navigate. However, some customers also noted receiving remotes that did not function correctly or were incorrect for their TV models. A few people mentioned issues where the device failed to work upon arrival or did not fully support all advertised functions.

What people talk about most

Product

Customers had positive experiences with product, often finding that items worked as expected and provided... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the speed and... See more

Service

Clients share positive opinions on service, with many reviewers expressing delight and satisfaction with the... See more

Order

Consumers find the ordering process to be positive, with many reviewers highlighting how easy and quick it is... See more

User experience

People report positive experiences with user experience, highlighting the ease of use and immediate... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely Five Stars! Website was clear and easy to navigate, new remote arrived quickly and most importantly worked straight out of the box! Also a risk free experience really given there’s a 30 d... See more

Company replied

Rated 5 out of 5 stars

This is a great company and their remotes controls are the best!! They work straight away on the TV with no hiccups and dont relaps when changing channels on your TV. I have bought remotes from this c... See more

Company replied

Rated 5 out of 5 stars

Thought this site might be too good to be true, oh did I judge a book by its cover on this one! After reading a handful of reviews, even double checking the site was legit, I decided to give it a... See more

Company replied

Rated 5 out of 5 stars

Brilliant! Ordered a remote for my mother's TV which as it's pretty old , we were struggling to find a compatible remote, and one without all the streaming service buttons. Arrived within 48 hours and... See more

Company replied


Company details

  1. #3 of 25 best companies in Electronic spare parts

Information provided by various external sources

Retailers of genuine originals and classic alternative replacement remote controls. For all types of audio/visual devices including TV, STB (set top box) players/recorders, Free view boxes, Satellite boxes, DVD players/recorders, Sound bars, Surround sound, Home theatre, Projectors and VCRs.

Remotes4u (UK) Retailers of Audio/Visual Remote Controls.

Written by the company

We intend to provide value for money and always strive to provide excellent customer service.
We will always endeavour to offer value for money by supplying the best quality replacement remote controls on the market at the lowest possible prices. We will always strive to provide excellent customer service.

Fast free 1st class UK delivery as standard.

Usually all orders placed before 4pm will be dispatched the same working day and Royal Mail aim to have them delivered by the next working day.

Usually all orders placed before 4pm will be dispatched the same working day by 1st class post as standard. We use Royal Mail's 24 hour service and they will aim to have your order delivered the next working day, this also includes orders placed on Friday usually being delivered to you by Saturday.

Contact info

4.8

Excellent

TrustScore 5 out of 5

11k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(11,436)

407 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Good quality product

16 February 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

We’re honored by the 5-star rating. Thanks for choosing us!

Rated 5 out of 5 stars

Great service 👏

Great service 👏. Ordered item on a Fri received on a Tues. No fuss. Does exactly what it says on the tin.
Would definitely use remotes4u again .

13 February 2026
Unprompted review
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Thanks for the kind words! We’re so glad you enjoyed your experience!

Rated 5 out of 5 stars

Easy to order

Easy to order, my remote took under 24 hours to arrive

11 February 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

So much appreciation for this review. Thank you!

Rated 5 out of 5 stars

Had the remote I needed at a reasonable…

Had the remote I needed at a reasonable price, shipped promptly and worked with the old-ish TV first time.

19 January 2026
Unprompted review
Remotes4u (UK) logo

Reply from Remotes4u (UK)

We are delighted to hear you had a seamless experience with us!

Rated 5 out of 5 stars

Very quick service

Very quick service. Ordered mid-afternoon, received next morning!

2 February 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Thank you for your kind words, we aim for the best service. Glad your pleased!

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery
Well packaged
Excellent service.

26 January 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Thank you for the kind words!

Rated 5 out of 5 stars

Fast turnaround, good model information

Fast turnaround, good price with site showing item as a genuine brand and with an explanation that although original remote is discontinued.. this was the superseded model was was guaranteed to work with the original with just a few different buttons to the original.

29 January 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

We appreciate the great feedback. Enjoy your new remote!

Rated 1 out of 5 stars

Haven’t received anything yet !

Haven’t received anything yet !? And said it was next day delivery !? Tried tracking it !? But can’t think it went Royal Mail but not heard anything!? Yes checked with Royal Mail seen my postman to check and got delivered now !? So yes apologies your service was 100% and will recommend you to anyone so easy to use and will defo use you again sorry again about mix up x

27 January 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Thank you for sharing your feedback on Trustpilot. I have personally looked into your delivery concerns and investigated the status of your shipment with Royal Mail.

While your order was dispatched from our facility on schedule and addressed correctly, it appears there was an unforeseen delay within the Royal Mail network.

I have monitored the tracking information and can confirm that the package was successfully delivered on Tuesday, 03 February 2026, at 15:38 by the Clifton NG DO.

Please accept my apologies for this delay. We pride ourselves on timely delivery.

We appreciate your patience, and I am glad to see the item has now reached you.

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