Remotes4u (UK) Reviews 

11,435
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 447 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the clear and easy-to-navigate website, simplifying the process of finding and ordering the correct product. Delivery is frequently highlighted for its speed, with many orders arriving promptly, often the next day. People are very satisfied with the products, noting that remotes work perfectly straight out of the box after inserting batteries, requiring no complicated setup. The overall service provided is described as excellent and efficient, with many appreciating the seamless experience from start to finish. Consumers also value the company's ability to provide suitable replacements, even for older or specific TV models, ensuring their devices are back in working order.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many customers expressing satisfaction with the quality... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Service

Clients share positive opinions on service, with many reviewers describing it as excellent, proficient, and... See more

Order

Consumers find the ordering process to be positive, often describing it as easy and quick, especially when... See more

User experience

People report positive experiences with user experience, highlighting the ease of ordering and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely Five Stars! Website was clear and easy to navigate, new remote arrived quickly and most importantly worked straight out of the box! Also a risk free experience really given there’s a 30 d... See more

Company replied

Rated 5 out of 5 stars

Thought this site might be too good to be true, oh did I judge a book by its cover on this one! After reading a handful of reviews, even double checking the site was legit, I decided to give it a... See more

Company replied

Rated 5 out of 5 stars

Brilliant! Ordered a remote for my mother's TV which as it's pretty old , we were struggling to find a compatible remote, and one without all the streaming service buttons. Arrived within 48 hours and... See more

Company replied

Rated 5 out of 5 stars

Your Company was very efficient and the product was as it says,Plus next day delivery , And the remote worked straight away after putting in New batteries no retuneing required, Thank you for such a... See more

Company replied


Company details

  1. #3 of 25 best companies in Electronic spare parts

Information provided by various external sources

Retailers of genuine originals and classic alternative replacement remote controls. For all types of audio/visual devices including TV, STB (set top box) players/recorders, Free view boxes, Satellite boxes, DVD players/recorders, Sound bars, Surround sound, Home theatre, Projectors and VCRs.

Remotes4u (UK) Retailers of Audio/Visual Remote Controls.

Written by the company

We intend to provide value for money and always strive to provide excellent customer service.
We will always endeavour to offer value for money by supplying the best quality replacement remote controls on the market at the lowest possible prices. We will always strive to provide excellent customer service.

Fast free 1st class UK delivery as standard.

Usually all orders placed before 4pm will be dispatched the same working day and Royal Mail aim to have them delivered by the next working day.

Usually all orders placed before 4pm will be dispatched the same working day by 1st class post as standard. We use Royal Mail's 24 hour service and they will aim to have your order delivered the next working day, this also includes orders placed on Friday usually being delivered to you by Saturday.

Contact info

4.8

Excellent

TrustScore 5 out of 5

11k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(11,435)

447 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast delivery and excellent product

Fast delivery and excellent product, thank you!

16 March 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Thanks for the feedback! We pride ourselves on fast service and quality support, so we’re glad to know we hit the mark for you!

Rated 5 out of 5 stars

Timely response

Timely response. Delivered exactly what was needed and promised

16 March 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Thank you for the kind words! It’s wonderful to know you’re happy with your experience.

Rated 5 out of 5 stars

Great service

Ordered a genuine Panasonic remote which was delivered less than 24 hours later.

13 March 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Delighted you’re happy! Thanks for the review!

Rated 5 out of 5 stars

Ordered on Saturday delivered Monday

Ordered on Saturday, delivered on Monday. Prompt service, easy to navigate website to find correct handset. Although original was more expensive it is worth the money as the handset is much more responsive and reliable.

9 March 2026
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Reply from Remotes4u (UK)

We’re thrilled to hear you had such a great experience!

Rated 5 out of 5 stars

easy and efficient service

easy to find what we needed, order, superfast delivery and as ordered. Very efficient.

12 March 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

We are absolutely thrilled to see your 5-star rating!

Rated 5 out of 5 stars

Recently purchased remote as on off…

Recently purchased remote as on off button on original stopped working. Excellent service and although buttons in different places on new remote and not same quality as original have no qualms about ordering from this company again.

14 March 2026
Unprompted review
Remotes4u (UK) logo

Reply from Remotes4u (UK)

We are absolutely delighted that you had such a great experience!

Rated 5 out of 5 stars

Absolute fantastic company

Absolute fantastic company. Replied to my website chat quick. Very helpful. Ordered one day and it came the next. Just add batteries and it's good to go. And it has all the functions I needed.

11 March 2026
Unprompted review
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Thank you so much for the 5-star review!

Rated 5 out of 5 stars

Received the day after I ordered

Received the day after I ordered - I ordered in the morning. It's a rugged, solid-feeling device and the layout makes better sense than the original LG piece of rubbish that developed faulty buttons within a year-and-a-half. The printed out menu is useful. It took me a day or two to work out the subtitle function, but it's obvious when you think about it. I'm just old and slow.

4 March 2026
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Reply from Remotes4u (UK)

We’re thrilled to hear you had a great experience!

Rated 5 out of 5 stars

Second remote purchased

This was the second remote I have purchased from Remotes4u, this one for my wife and it was delivered directly to her very quickly. She informed me that it works very well and it is a relief to use a remote which works quickly and accurately rather than one which has several functions which do not work properly.

2 March 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Thank you for the wonderful rating!

Rated 5 out of 5 stars

Excellent service

Excellent service. Ordered and Remote delivered the followiing day.

4 March 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Thanks for the support! Reviews like this make our day!

Rated 5 out of 5 stars

Humas controller

The product was easy to purchase and delivery service was excellent and item was exactly what I ordered

3 March 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Thank you for the feedback! We really appreciate it!

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