Renew Electronics Reviews 647

Arrived quickly and was as described

Delivery was earlier than expected which was a bonus. Packaged nicely, if a little flimsily given the cost of the contents. Maybe an extra layer of protection would help?
I did have a slight problem with start up, however it was a problem of my making. I emailed the company but never received any communication back, which wzs rather disappointing. Got the problem sorted myself and one happy granddaughter. Thanks

Always listing products that aren’t in stock 🤦🏻‍♂️

I ordered a refurbed MacBook and after it hadn’t been delivered or even dispatched I reached out to be told we are waiting for some to come in.

How do you list products on sites that aren’t in stock, take payments for them and then tell them 7 days for a refund 😅

Utterly appalling company. I bought a “refurbished” MacBook Air which arrived needing a password, which meant I could not use it and had to return it at my own expense. I then cancelled the order but they have posted another one back to me. Customer service is a waste of time and I very doubt that I will receive a refund. Do not buy from this company.

I purchased an Apple Watch through Wowcher which arrived in the allotted time. However on arrival the watch was scratched and damaged. It didn’t turn on and wouldn’t charge. I informed Renew Electronics I didn’t want another watch (this was a birthday present which was ruined). I returned this product to them 4 weeks ago and they still haven’t refunded me. Pretending to raise replacements even when emails specifically say no refund only. I’ve chased them again and they they said 7 days this was 12 days ago, when they continue to add 24/48 hours (which I know the refund still won’t be made). Please don’t use this company, you’ll receive faulty goods and very unlikely to get your money back. I am now taking legal action against them in order to get my money back

Good product and quick delivery highly recommend.

This company deserves ZERO stars. Would NEVER recommend or buy from this company again.

- damaged case edge hanging off, screen fading at bottom
okay second hand, but this was really poor

Speedy delivery and great value for money.

Great quality for such a low price my new laptop is exactly what I hoped it would be and more!

Fantastic customer service value for money. Great delivery times. Given the products are refurb. Good on you guys

So ordered from Wowcher, cancelled within 10 minutes. Was advised I couldn't cancel which is a breach of Consumer Rights legislation. Was then advised they didn't have the item so was then allowed to cancel, which is odd? Then within 30 minutes get a dispatch notification for the item that was cancelled and that they didn't have in stock. Now I have to wait for the item to arrive, refuse it, wait for them to get it back and then wait another 7 days for them to process and a further 5 days after that so all in all if I get my money back it'll have taken close to a month!!! AVOID

Efficient service and excellent product but oh how an “ole git” would have loved a manual
PS no grandchildren

I would leave them 0 stars but that isn’t possible AVOID BUYING FROM THEM

Purchased an Apple Watch via Wowcher that would come with signs or wear & tear, when I arrived it looked like it had been scraped across the floor for 3 mile!!

Now after numerous emails and sending the watch back I should have received my refund on Wednesday 28th, today they’ve told me they’ve issued a replacement and they can’t cancel so I’ve now got to wait for it to be delivered before sending it back and waiting a further 10-14 for a refund

Absolute Joke of a company

Received in good working condition. Happy with product

Terrible experience, first of all I paid for express 1 day delivery. It arrived 3 days late and no refund possible. Then when it finally arrived,it didn't work. According to their answer phone message their agents are always to busy to pick up the phone. I have left 5 messages, still waiting for someone to get back to me.

So after being sceptical after not receiving my original order and reading other reviews, there was a dispute with Royal Mail who denied they had received the goods. Renew electronics answered emails promptly and kept me updated. The laptop has arrived, as informed, today and I am in the process of setting it up. I will review again once it is up and running.

too old and some parts missing

I'm a repeat buyer and the first Chromebook I bought was in great shape. This second one looked like it was run over by a lorry. The ad was misleading. All I can say is once this one packs up I won't be buying from this company again .

Quick postage and delivery. Watch was more scratched and dented than I thought would be reasonable. The battery life is at 72% capacity which again doesn’t last the day. The bargain wasn’t the bargain.