Very bad service. Just to set matters straight. After purchasing you normally receive an invoice! Miss. Wendy. And a customer is always the paying client! Without his or her patronage you woul... See more
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ordered a good brand adaptor. Delivery fast and well packaged. Afterwards either laptop broken or adaptor faulty. Customer service was quick and polite. I told the the service representative... See more
Very positive experience. They had the product that I needed and had the best price. They delivered it very fast. When I made a mistake with product, they sent me the new one immediately and received... See more
I have used ReplaceDirect.nl to purchase a charger for my Dell Laptop. Searching for a genuine replacement charger for my quite old Dell model was proved to be extremely difficult but ReplaceDirect.nl... See more
Company details
Written by the company
ReplaceDirect is dé webshop met alles voor je mobiele apparaat. Van accu en adapter tot kabel, muis of iPad hoes; in ons uitgebreide assortiment vind je het allemaal! Dat is nog niet alles, want we bieden je ook nog een uitstekende service. En bestel je vandaag voor 23.00 uur dan heb je de bestelling morgen al in huis!
Contact info
De Voorde 17-19, 5807EZ, Oostrum, Netherlands
- 088 088 66 00
- info@replacedirect.nl
- www.replacedirect.nl
3.9
Great
11K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Very bad service
Very bad service.
Just to set matters straight. After purchasing you normally receive an invoice!
Miss. Wendy.
And a customer is always the paying client!
Without his or her patronage you would not have a job nor a salary.
No help with setting my account backup is no service!
Use to be excellent but now that is gone!
12 December 2024
Unprompted review
Replace Direct komt garantieverplichting niet na
Replace Direct weigert haar garantieverplichtingen na te komen. Laptopaccu die op op 18 januari 2021 geleverd is en op 19 januari is gefactureerd, is defect. Garantie periode is één jaar. defect gemeld op 10 januari 2022. Replace Direct weigert in actie te komen.
12 January 2022
Unprompted review
Very very promt
11 December 2021
Paste perfect en laptop kan er weer een…
Paste perfect en laptop kan er weer een tijdje mee vooruit 👍
23 October 2021
Unprompted review
Supersnelle levering
21 October 2021
Bad quality
I used the battery for 1 month and then it stopped working.
29 September 2021
Unprompted review
Reply from ReplaceDirect.nl
Thank you for your message.
What a pity to read that you have a negative experience.
I have sent you an e-mail to solve your problem.
Our apologies for the inconvenience and should you have any further questions, we can be reached by telephone on Mon-Fri from 09:00-17:00 on 088 088 66 00 or by email on info@replacedirect.nl.
^KHE2
The order arrived 1 Day later then the…
The order arrived 1 Day later then the promoted Day on the website! Otherwise all good!
26 September 2021
Unprompted review
Fast next day delivery
Fast next day delivery. Exactly as advertised and competitive prices!
15 September 2021
Unprompted review
TOP SERVICE BEST PRICE PERFECT DELIVERY…
TOP SERVICE BEST PRICE PERFECT DELIVERY that's Replace direct.nl
7 September 2021
Unprompted review
The replacement part worked perfectly
The replacement part worked perfectly. I do have one comment that the new screen is smaller in widt meaning it does not perfectly fit into my monitor brackets but overall it works perfectly.
29 July 2021
Unprompted review
Snelle levering acculader laptop.
27 July 2021
Good quality and a very fast delivery.
6 July 2021
Unprompted review
I take order but sent me to wrong…
I take order but sent me to wrong staff. Losing time
1 July 2021
Unprompted review
Reply from ReplaceDirect.nl
Thank you for your message.
I am sorry to read that you had a negative experience.
Please send us a message explaining the problem. As soon as we receive it, we will be able to help you.
Our sincere apologies for the inconvenience.
We can be reached by phone on Mon-Fri from 09:30- 12:00 on 088 088 66 00 or by email on info@replacedirect.nl.
^KHE2
The cargo and concern was very good but…
The cargo and concern was very good but item couldn't fit my laptop.
14 June 2021
TOP COMPANY !!
Advice on my requirements, service, quality & price, together with a next day delivery was amazing !! This is a top company & I would highly recommend them !!
B Mason
11 June 2021
Unprompted review
Promises made and promises kept
Promises made and promises kept. Fast delivery of correct item ordered. Would use them again in the future if need arises.
2 June 2021
Delays, Cost, Irritation, Bad Attitude,
Typical Dutch company mentality. The company makes a mistake that could easily be corrected and breed good customer relationships. Instead, it digs in its heels and blames the customer. After providing RD a correct mailing address, they sent the battery to the wrong address. They continue to demand a return shipping receipt for something I never received. In addition, they sent two faulty batteries to the correct address! Delay, costs, irritation and bad attitude. That is Replace Direct
1 June 2021
Unprompted review
Reply from ReplaceDirect.nl
How unpleasant to read that you had a negative experience.
If the matter is still unresolved, please send us a message at info@replacedirect.nl or call us from 09:30 to 12:00 on 088 088 66 00.
Our sincere apologies for the inconvenience and if there are any more questions please let me know.
fantastic bedrijf
needed a new HP battery quickly, they delivered earlier than expected for 5he best price possible.
my HP works great again!!
31 May 2021
Unprompted review
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