Research Opinions Reviews 

677
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 156 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff and dedicated researchers for being exceptionally friendly, welcoming, and professional throughout every single stage of the process. Participants note that the various research sessions and interactive focus groups are exceptionally well organised, highly engaging, and very easy to join. Some reviewers were not happy with unexpected payment delays and communication issues when trying to resolve financial matters after completing studies. A few consumers also mentioned discrepancies regarding the exact financial amounts received.

What people talk about most

Staff

Customers consistently note positive experiences with staff, describing them as welcoming, professional, and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting smooth applications and... See more

Service

Reviewers highlight positive aspects of service, noting that the whole process is very well managed and... See more

Customer service

Users describe positive interactions with customer service, consistently praising the professional approach... See more

Payment

Customers had ambiguous experiences with payment, reflecting a stark divide in opinions. While many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything is so easy from application through to completing the market research. Kept informed throughout and friendly, helpful people either on the phone to check your details or the market resear... See more

Company replied

Rated 5 out of 5 stars

I joined an in-person focus group at a local flower warehouse and learned loads about this amazing family-owned business! The other participants were really interesting, friendly and engaged. We wer... See more

Company replied

Rated 5 out of 5 stars

Easy to find the venue and park. Great welcome with a drink and biscuits offered while waiting to start. Toilets pointed out. I thoroughly enjoyed the discussions, learnt about some new products... See more

Company replied

Rated 5 out of 5 stars

Everyone involved, running the research, was friendly. Research was very informative. It didn’t go quite as planned on the 2nd go but the researchers were very patient and helpful. I came away very k... See more

Company replied


Company details

  1. Market researcher

Written by the company

Start making your opinions count with paid market research. Research Opinions work with a wide variety of companies who are looking for people from across the UK to tell them what they think about their products and services. You could be talking...


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

677 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 90% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.7

All reviews

(677)

154 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Interesting and enjoyable

Easy to find the venue and park.
Great welcome with a drink and biscuits offered while waiting to start. Toilets pointed out.
I thoroughly enjoyed the discussions, learnt about some new products and met some interesting people.
The leaders were good at keeping the pace moving without making me feel rushed or uncomfortable.
I’d definitely be happy to be asked again.

20 May 2026
Unprompted review
Research Opinions logo

Reply from Research Opinions

Hi Catriona, thank you for such a detailed and lovely review! We're delighted you enjoyed the experience. Nasreen, Recruitment Specialist

Rated 5 out of 5 stars

Start to finish from meeting…

Start to finish from meeting receptionist and moderators and staff involved aswell as other attendees to participate went well professionally conducted

19 May 2026
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thank you, Manjit! We're really pleased to hear everything ran smoothly and that you had a positive experience throughout. Nasreen, Recruitment Specialist

Rated 4 out of 5 stars

Excellent reception

Excellent reception. Excellent host leader.
Enjoyed the discussion. Next time please attach a map- lots of industrial units/office blocks.

20 May 2026
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thank you, Rosie! We’re glad you enjoyed the session. We will pass on your feedback. Nasreen, Recruitment Specialist

Rated 5 out of 5 stars

Easy and fun

I’ve taken part in market research twice through Research Opinions. Both times it was super easy to sign up. The actual focus groups are interesting and you even get free drinks/snacks sometimes. Payment afterwards is simple. Overall, I really enjoy participating in research through Research Opinions.

19 May 2026
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thank your for the review! glad you've had a positive experience. Nasreen, Recruitment Specialist

Rated 5 out of 5 stars

Well guided

Total transparency right from recruiting to sharing communications all the way to remind on the day of the research. Very easy to get in touch and clarify questions if any. Information is given to the T makes life a lot easier.

20 May 2026
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thank you, Vik! We’re pleased you found everything clear. Nasreen, Recruitment Specialist

Rated 5 out of 5 stars

Staff are professional & informative

Staff are professional & informative.
The focus group was well organised and fun to participate in.
Payment was sent within a few hours.
Can’t wait to do more!

13 May 2026
Unprompted review
Research Opinions logo

Reply from Research Opinions

Hi Tracey, thank you for your lovely feedback! We're glad you enjoyed the session and that everything ran smoothly. Nasreen, Recruitment Specialist

Rated 5 out of 5 stars

Professional and Personal

Engaging and informed host who kept to time, respected each voice and supported everyone in the discussion.

6 May 2026
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thank you, Ben! We’re happy to hear you felt supported and that the session was engaging. Nasreen, Recruitment Specialist

Rated 1 out of 5 stars

I got a email about a survey that would…

I got a email about a survey that would pay £60 to trial nicotine pouches. After completing the first week of diaries the survey wouldn’t allow me to complete the 2nd week. After contacting the company and getting ignored I contacted Research Opinions who sent me the original e mail to be ignored again. What a waste of time, I didn’t get a choice with the delivery time of the products and had to change my plans on a Saturday as I had to sign and show ID for them, and then wasted all the time I invested into the first week of daily diaries and surveys for nothing. Thanks Research Opinions I won’t be wasting my time on any more surveys

4 May 2026
Unprompted review
Research Opinions logo

Reply from Research Opinions

Hello, thank you for your feedback, and we’re sorry to hear about your experience. We understand how frustrating this must have been after the time you invested.

Please contact us at info@researchopinions.co.uk with the project name so we can investigate further.

Thank you, Nasreen, Recruitment Specialist

Rated 5 out of 5 stars

This was a lovely experience

This was a lovely experience. I really enjoyed the research, and the researcher was very informative.

6 May 2026
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thank you! We're so pleased you had a lovely experience and enjoyed the research session. Nasreen, Recruitment Specialist

Rated 5 out of 5 stars

Easy process, great staff

I was asked to assist with some research related to my work as an accountant. The booking process was really good and easy with lots (*but not too many*) emails and reminders.

The interview with Jess was interesting, easy and she was very organised in her approach. She completely respected the time booked both ringing dead on the start time and not running over at all.

A really pleasant easy experience and would definitely recommend others consider both using them for their work or signing up to be a participant.

28 April 2026
Unprompted review
Research Opinions logo

Reply from Research Opinions

Hi Tim, thank you for your thoughtful review! We're delighted you found the process smooth and we really appreciate your recommendation. Nasreen, Recruitment Specialist

Rated 5 out of 5 stars

After being accepted for a research…

After being accepted for a research study the support I received throughout was excellent. It was a week long… I messed up part of it but was very quickly put back on track. Any questions answered within a few hours. Would do again.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Unique with excellence.

Apart from an initial problem with connection, which was rectified by the interviewer, no problem, it was a unique and excellent interview.
I felt that I was making a difference with the views and interview and we ran slightly overtime with such a brilliant interview/discussion.
I am always impressed by Research opinions and their commitment to excellence.
Thoroughly recommend their professionalism and compassionate human side.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Enjoyable research experience

I took part in a competition research exercise. Communication from the company was excellent, the tasks were interesting and easy to follow. I felt that my participation was appreciated and my comments valued. It was a very pleasant experience.

13 April 2026
Unprompted review
Rated 4 out of 5 stars

Interesting Project

All good, interesting project. Straightforward from application, pre-work through to Zoom group session.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Research Opinions Project

The process for the research was easy to navigate and keep track of progress on the project webpage. It was easy to interact and upload the required records. The Zoom meeting worked well with Georgi. Tasks, timelines and expectations were clear. Group chat was fun and good to hear alternative views. I am sure the sponsors were happy with the feedback.

15 April 2026
Unprompted review

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