Research Opinions Reviews 

677
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 156 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff and dedicated researchers for being exceptionally friendly, welcoming, and professional throughout every single stage of the process. Participants note that the various research sessions and interactive focus groups are exceptionally well organised, highly engaging, and very easy to join. Some reviewers were not happy with unexpected payment delays and communication issues when trying to resolve financial matters after completing studies. A few consumers also mentioned discrepancies regarding the exact financial amounts received.

What people talk about most

Staff

Customers consistently note positive experiences with staff, describing them as welcoming, professional, and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting smooth applications and... See more

Service

Reviewers highlight positive aspects of service, noting that the whole process is very well managed and... See more

Customer service

Users describe positive interactions with customer service, consistently praising the professional approach... See more

Payment

Customers had ambiguous experiences with payment, reflecting a stark divide in opinions. While many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything is so easy from application through to completing the market research. Kept informed throughout and friendly, helpful people either on the phone to check your details or the market resear... See more

Company replied

Rated 5 out of 5 stars

I joined an in-person focus group at a local flower warehouse and learned loads about this amazing family-owned business! The other participants were really interesting, friendly and engaged. We wer... See more

Company replied

Rated 5 out of 5 stars

Easy to find the venue and park. Great welcome with a drink and biscuits offered while waiting to start. Toilets pointed out. I thoroughly enjoyed the discussions, learnt about some new products... See more

Company replied

Rated 5 out of 5 stars

Everyone involved, running the research, was friendly. Research was very informative. It didn’t go quite as planned on the 2nd go but the researchers were very patient and helpful. I came away very k... See more

Company replied


Company details

  1. Market researcher

Written by the company

Start making your opinions count with paid market research. Research Opinions work with a wide variety of companies who are looking for people from across the UK to tell them what they think about their products and services. You could be talking...


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

677 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 90% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(677)

154 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5 out of 5 stars !

Ive just done a focus group on competitions and I loved every minute of it. All of the staff I spoke to were brilliant and the focus group was relaxed and friendly and it was great hearing everyone's different point of view. I would definitely recommend research opinions!

13 April 2026
Unprompted review
Rated 5 out of 5 stars

The staff were very clear in the…

The staff were very clear in the directions from the beginning to the end. The whole experience was stress free and really fun to be part of. Every part of the process was very professional and organised.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

I joined an online focus group and everything was so smooth and easy, from the application through to completing the market research.
They were very friendly and engaging.

26 March 2026
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thanks so much for your kind feedback, We're really glad you had a smooth and enjoyable experience. Nasreen, Recruitment Specialist

Rated 5 out of 5 stars

Toy research

Great experience both in person and online, all information was sent out in advance of the meeting, everything was clear , the address, the information about the meeting. Everyone we met during in person and online meetings was super helpful and friendly. Overall was a great first experience.
Georgiana

11 March 2026
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thank you, Georgiana! We're so pleased your first experience was a great one and that everything was straight forward. We hope to welcome you again soon! Nasreen, Recruitment Specialist

Rated 5 out of 5 stars

Research Opinions

I enjoyed carrying out the research and it was well organised and clear visuals on what we were giving our opinions on. Communication was good.

19 March 2026
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thank you for your feedback! We're glad you found the research enjoyable. Nasreen, Recruitment Specialist

Rated 4 out of 5 stars

Positive experience

I applied for a few before I was finally selected, but it was a positive professional experience when I was finally selected for the ‘empty nesters’ survey via zoom in January. The only issue- and hence the four stars rather than five - was that the payment was not paid on the due date. An email sorted it out quickly, though.

19 January 2026
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thank you for your feedback, Deborah. We're glad you enjoyed the ‘empty nesters’ session and appreciate your patience regarding the payment delay. Nasreen, Recruitment Specialist

Rated 5 out of 5 stars

Fabulous experience

Fabulous experience, really enjoyed taking part. I took part in a very interesting topic. I was contacted immediately afterwards to arrange the payment. Great company, I hope I will be invited to take part again in the future. If you love offering your opinion to a variety of topics, you should definitely contact Research Opinions as they are the best one to work with.

5 March 2026
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thank you so much for your kind review, Karen. We're delighted you enjoyed taking part and found the topic interesting. We hope to invite you to more sessions in the future! Nasreen, Recruitment Specialist

Rated 5 out of 5 stars

User Experience

Quick and easy process to sign up to. Zoom call was also easy to access and communication throughout process was efficient.The research consultant kept the conversation going and was good at keeping everyone engaged and on topic.

5 March 2026
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thank you for your feedback, Li. We're glad you had a smooth experience. We appreciate you taking part. Nasreen, Recruitment Specialist

Rated 5 out of 5 stars

Simple straightforward & friendly

Simple straightforward instructions and a friendly welcoming online meeting process

5 March 2026
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thank you, Arif. We're pleased had a positive experience. We hope you'll join us again soon. Nasreen, Recruitment Specialist

Rated 5 out of 5 stars

I was pleased that the research was interesting

I was pleased that the Researcher made sure that everyone was involved, and the subject was very interesting and informative.

3 March 2026
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thank you for your kind feedback. We're glad you found the research inclusive and engaging. Nasreen, Recruitment Specialist

Rated 5 out of 5 stars

Great experience doing market research…

Great experience doing market research with this company. Easy to fill out the form and excellent communication and politeness throughout. Great bit of pocket money to be earned. Will definitely be signing up for more!

2 March 2026
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thank you for the lovely review, Michelle. We're really pleased you had a great experience and found the process easy. Nasreen, Recruitment Specialist

Rated 5 out of 5 stars

The research is enjoyable and it's a…

The research is enjoyable and it's a legit company where you do receive the payment if you complete the session(s).

Staff are also great.

19 February 2026
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thank you for your feedback. We're pleased you enjoy the research sessions and appreciate your kind comments about our team. Nasreen, Recruitment Specialist

Rated 3 out of 5 stars

Focus group was fun. Chasing payment was not

Whilst the research experience was great, dealing with Research Opinions was not so great.
Took much longer than 15 days to get paid.
The information set out did not include any parking instructions and so the focus group told us to claim back the parking costs
I did this and it wasn't paid or even acknowledged.
I never had any replies when chasing up payment.
My first and I guess, last time.

21 January 2026
Unprompted review
Research Opinions logo

Reply from Research Opinions

Hi Jayne, sorry to hear about this! If you’d like us to check on your payment, please email info@researchopinions.co.uk with the details of the research, and we’ll be happy to look into it for you. Nasreen, Recruitment Specialist

Rated 5 out of 5 stars

I recently took part in a research…

I recently took part in a research session. The research topic was very interesting and informative.
Research Opinions did a great job of organising it and kept me informed throughout the process. Full marks to Jess.

22 January 2026
Unprompted review
Research Opinions logo

Reply from Research Opinions

Hi David, thank you for your lovely feedback! We’re so pleased you found the session interesting. We’ll be sure to pass your kind words on to Jess. Nasreen. Recruitment Specialist

Rated 5 out of 5 stars

A very enjoyable research on wine labels!

I recently took part on a very enjoyable research on wine labels. It was 2 hours but, the moderator & the other ladies involved made it so much fun! I would highly recommend taking part in future projects with Research Opinions, they are a lovely company & offer a friendly & relaxed environment to participate in their studies.

11 February 2026
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thank you for your wonderful review! We’re delighted you enjoyed the wine labels research and had such a fun experience. We’d love to have you join us again in the future! Nasreen. Recruitment Specialist

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look