I purchased a TV from Digiland in December 2023. The first one was faulty and had to be returned within two weeks. They sent a replacement, but that one didn’t work at all. The third TV arrived... See more
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See what reviewers are saying
If you could give minus stars I would! The service centre in Wembley never answered any calls and I called over 25 times. They respond to Emails when they want and give you useless advice when you get... See more
Ordered some bluetooth Samsung earphones. The ones arrived were used with chips to the case. The accessories were incomplete and sweat marks around the buds. Saying that the staff were excellent and... See more
Placed order, they debited my card, then day after I was informed by PayPal I am to receive a refund as my item is not in stock. Think they need to get their stock sorted and have the common courtesy... See more
Company details
- Factory outlet shop
- Electrical appliance wholesaler
- Electronics repair shop
- Electronics store
- Electronics wholesaler
Written by the company
Digiland has been trading for over 17 years and has built a reputation for providing quality products from well-known manufacturers like Samsung at considerably cheaper prices than the high street retailers. We have a wide range of products including TV’s, sound bars, mobile phones, tablets, laptops, fridges, freezers, washing machines, tumble dryers, ovens and microwaves, all available in our Digiland factory outlet shop on Stafford Park 12, Telford. We sell to the trade but we also welcome members of the public. We can offer such good prices because most of the products we sell are 30 day customer returns. Everything we get in is thoroughly tested and graded in our in-house Samsung service centre before sale. If we do find a fault, we only ever use genuine parts so you can be assured whatever you buy from us, it works just like the manufacturer intended. We are so confident you will be happy with your purchase that we offer a 12 month warranty as standard. It’s not only us endorsing our company and the products we sell, we have been named as one of the top 1000 companies to inspire Britain and the London Stock Exchange has hailed us as the ‘Innovator of tomorrow’.
Contact info
Digiland House, Stafford Park 12, Telford TF3 3BJ, TF3 3BJ, Telford, United Kingdom
- 01952 238 790
- retail@digigroup.co.uk
- www.retail.digiland.co.uk
1.9
Poor
177 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordered some bluetooth Samsung…
Ordered some bluetooth Samsung earphones. The ones arrived were used with chips to the case. The accessories were incomplete and sweat marks around the buds. Saying that the staff were excellent and sorted it out immediately with a replacement out for the next day.
Thank you very much, will definitely return for more products.
24 February 2019
Unprompted review
online ordering- not convinced
Ordered online- accepted my order. They had no stock and nothing similar but took my money for over a week.
8 February 2019
Unprompted review
Samsung Galaxy Tab S3
Best price I could find. Reasonable delivery time. Could have improved by providing tracking info without being asked, and then it didn't work! However, customer relations overcame problem via emails.
13 January 2019
Unprompted review
Efficient delivery and great product
Quick delivery , watch in perfect condition. UK registered product
Thanks
7 December 2018
Unprompted review
Excellent all around
Excellent product, excellent price, excellent service :-)
2 December 2018
Unprompted review
Items dispatched and delivered within 2…
Items dispatched and delivered within 2 days. Email replied were very quick as well.
26 November 2018
Unprompted review
Excellent product
Excellent service, honest description of the product. Really happy
16 November 2018
Unprompted review
Quality rated products
Known good product, low prices, fast service. One snag, for the first time ever on a supplier's site, my anti-virus thinks both Digiland and Dio are viruses so I can only order if I temporarily kill it.
10 November 2018
Unprompted review
Good value purchase for a specialist…
Good value purchase for a specialist Samsung connection cable. It wasn't actually in stock but well worth the wait.
9 November 2018
Unprompted review
The headphones I received was not…
The headphones I received was not working.I wanted to surprise my brother's by gifting it to them but how can I have some faulty stuff to my bros?big shame for me.
9 November 2018
Unprompted review
Reply from Digiland Outlet
Hello Visakh, we are sorry to hear you have had an issue with your order. As described in the email communication earlier please contact our Retail department on: 01952 238 790 who will be happy to help you with a refund.
excellent service
excellent service, delivered quickly, goods were as described. very happy with my purchase. I will be buying again from here.
9 November 2018
Unprompted review
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