ReverbNation Reviews 

104
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

The crowd review service is fake. The billing practices are shady (auto renewals with a short window 1 year later and no communication/warning). Their paid lists do not increase any visibility to list... See more

Company replied

Rated 1 out of 5 stars

Should be 0 stars. Reverbnation seems to be linked with another scam site, Number One Music. Almost impossible to get out of. Unsubscribing does not work for N1M who continue to send emails. Searches... See more

Rated 1 out of 5 stars

I wish i could give negative stars, for their crooked nature. Reverb Nation is a toilet bottom feeding website that preys on musicians that just want to do good , but have no idea how the industry wor... See more

Rated 1 out of 5 stars

NEVER JOIN HERE. TRUST ME. This network scams you about everything. From PR services, to music distribution. They will steal your royalties for various reasons, while your music does not violate... See more

Company details

  1. Business Services

Written by the company

The best tools for musicians and the best music for everyone else.


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1.8

Poor

TrustScore 2 out of 5

104 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.8

All reviews

(104)

8 reviews in the last 12 months

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Rated 1 out of 5 stars

AVOID....NOT a Musicians Friend

AVOID! Our 'free trial' turned into them charging us hundreds of dollars for a site we never used....never an invoice. When we called in to complain about it, the disabled and blocked our account so we can't even see the 'transactions' that took place and now refuse to even answer emails or phone calls. These people take advantage of musicians and artists. STAY AWAY!

11 June 2019
Unprompted review
Rated 1 out of 5 stars

I work as a music manager and one of my…

I work as a music manager and one of my clients who was recently using Reverbnation has decided to stop using it, After two years of paying for premium and submitting to all kinds of things - nothing, He brought plays which only clicks where tracked but no actual interaction took place he has a verified spotify account so we were able to track plays and although over 100 clicked the ad no plays were added via spotify or counted to be displayed via Spotify Artists.

3 June 2019
Unprompted review
Rated 2 out of 5 stars

Get what you pay for, but do you?

It's super useful until everything you try to do they want to charge you. To move forward in anyway you MUST pay. You won't get anywhere with this site if you don't plan on a membership. But once you get a membership, you still are prompt to pay for even more. It's ok if you don't plan on using this site to help you build your band. If your going to to pay, use Sonicbids.com They get you results.

9 May 2019
Unprompted review
Rated 1 out of 5 stars

Not worth it

It's a bunch of bull..the dude recently who was #1 was so trash and I think the only reason he was there is he probably spent alot of money to get plays and other computer promotions. You want your music on major platforms, go to distrokid..reverb nation ain't nothing..

5 May 2019
Unprompted review
Rated 1 out of 5 stars

Don’t give them your card number

Negative -5 stars this site charged me twice in a week even tho I cancelled my free month trial immediately. Not only that but the service they offer is fraud they didn’t promote my site anywhere, bunch of liars. No argument from them when I disputed it because they know what they did... not only that but now a week later it turns out my card was sold on the dark web and used on iTunes. Biggest mistake I made was putting my credit card number on that site.

5 March 2019
Unprompted review
Rated 1 out of 5 stars

Reverb Nation fully deserve minus 5 stars

In all honesty Reverb Nation is diabolical "service" that deserves minus 5 stars. It's a 100% robot controlled time wasting monstrosity.
No chance whatsoever of getting any human assistance in response to any question. I submitted my profile and a nice song for distribution via Spotify. The experience was pure hell. At least 20 requests for help with one problem after another. Never once received a proper response. The only replies they sent were links to nonsense that has nothing to do with my questions or problems encountered with Reverb Nation forms. These forms fail totally. Total and utter waste of precious time.

13 January 2019
Unprompted review
Rated 1 out of 5 stars

Beware! They will take unauthorised payments

Awful company - definitely incompetent, possibly fraudulent.

I signed up for a "free" 3 day promotion trial. Even though it was "free", I had to add payment details - I chose to use Paypal.
Afterwards I happened to read some reviews on this company and heard how they had often charged, even though members had cancelled before the 3 day limit.
Worried about this, I immediately cancelled! (I enjoyed about 5 mins of my promotion!). I received a confirmation e-mail regarding my cancelled subscription.
To be safe I went into Paypal and deleted the Reverbnation payment setup.
Today (a month later) I receive an e-mail from Reverbnation saying that they have cancelled my subscription because they have failed to charge my billing agreement several times!
It seems that cancelling their free promotion within the 3 days does absolutely nothing!
BEWARE - CANCEL the agreement with Paypal or your bank.
Better still - Don't touch them with a barge pole!

18 August 2018
Unprompted review
Rated 5 out of 5 stars

I have been with Reverb Nation for over…

I have been with Reverb Nation for over seven years promoting my own band the Bruce Maier Band. No, we aren't rich and famous stars and we are only a regional success. Tools like this which have cost me zero are vital to our own local promotion and linking to other social media sites. I am 100% satisfied with the Reverbnation service! bjm

10 June 2018
Unprompted review
Rated 1 out of 5 stars

Took money without notification then deleted account!

We had a Reverbnation account for some years but recently started to use it more due to a new single release for promotion etc.

We were send a notification advising of some free promotion for a few days so went for it. We had to sent up the paypal payment etc so payment would be made if we carried on using the promotion tool after the freebie ran out, fair enough.

We cancelled the the freebie as it was about to expire as you do but were charged £15. We though okay, we may have just missed the cancellation time so let it go and made sure the promotion tool was definitely deactivated on the account.

Anyway, the following month we were charged another £15, no warning (also the charge that shows up doesn't actually say what it is payment for...just Reverbnation).

At this point we cancelled the Paypal payment and contacted the bank (with the way fraud and internet banking fraud is today, you have just got to be careful).

Reverbnation support was also contacted and it came to light that the payments taken were actually for using there premium account which we were not aware of. When getting the free promotion, it turns out we couldn't have that without being on the premium account which charges.

Obviously we misunderstood and the initial response we had was actually okay advising us how to deactivate this and they would refund the last payment. Great.

We thought all we would have to do is re-set up the paypal account but then we get another abrupt email advising that because the bank was notified it will be a charge back....so they have DELETED our account!

In response we said, okay, forget any reimbursement, just put our account back up...another abrupt response, no it's deleted because of the charge back dispute. No warning, its in the terms and conditions end off.

We have since responded but have had no reply. They obviously don't care.

All the work put into the account has now just been discarded with no warning, just like when they take out payments from your account. Very sly.

But lets be honest, who really uses this site anyway!

Funny thing is, you can't get rid of a Facebook account for love nor money, not the case with Reverbnation, just shut them down from taking your cash and its gone, no matter how long you have had it!

15 January 2018
Unprompted review
Rated 2 out of 5 stars

I tried the venue database several …

I tried the venue database several times but never got any response from any promoter. I guess they are fake. The artist page is ok but there are better ones. Any friend request I got was only from other musicians.

10 October 2017
Unprompted review
Rated 1 out of 5 stars

The racketeering bizz of Reverbnation

ReverbNation & how to skin small musicians

So let me state some facts here about my terrible experience with ReverbNation. Solely to raise awareness about these activities.

1. From the moment I had become a member, ReverbNation urged me to try to promote my music by using their tools and features. Naturally they only highlight the 3 day free trial and hide the small letters and conditions. A lot of companies do this, but still, there are limits to these shady ways of promoting. Let me explain:

2. At first I was cautious about using my credit card, but what the heck. What’s the worst that can happen? It’s a LEGAL platform and surely they’ll have the decency to ASK ME if I would like to continue with a paying premium plan and clearly mention how much I would be paying. One would think that, right?

3. Well, they don’t! After the 3 day trial (I DID NOT GET ANY NOTIFICATIONS about payments) Reverberation started using my credit card details to take 70 DOLLARS EACH WEEK for something I presumably had signed up for. Fortunately I saw this when I received my bill from my MasterCard. Unfortunately, by then, ReverbNation had already taken 450 DOLLARS (!!) of my bank account without my permission or without even giving me the option to continue or cancel, which is usually standard procedure with online payments. Even your laptop asks you if you are sure you want to continue or cancel every time you click on something (I mean, come on!)

4. When I addressed customer support with this misunderstanding, I was expecting some “support” (hence the name “customer support”) in this matter and hopefully some refunding, because I didn’t even use these so called services I paid for. But no, over 3 times I received a standard reply referring to some small letters in a multi-paged agreement/disclaimer. Sorry, I’m lying, I did get a refund offer of 19,95 eur (of 450 dollars) for some reason.

5. Well there you go people. That’s what’s wrong in today’s society. Soul -and heartless companies that thrive on the backs of hard working people. Providing a dishonest service that highlights the “join us! it's free!”, under cover of legal loopholes to ensure they get their money, with or without your permission. I think this is the exact definition of “RACKETEERING” (which is illegal by the way).
ReverbNation, I hope you enjoy my money the way I would have enjoyed it.

26 September 2017
Unprompted review
Rated 1 out of 5 stars

Music Pyramid Scheme

I got to around 50 fans and realised none of it is real. Its all just artists liking other artists so they will in turn like them. Most of the artists that 'liked' me hadn't even listened to the music. The crowd reviews I suspect are performed by teenagers certainly they were people with very limited knowledge of music and few reference points outwith their limited sphere of knowledge. Some of them had clearly not listened to the music at all as they liked instruments that were not present on the recording. The 'opportunities' presented thought numerous are utterly meaningless when you research them. Yes you can have your music played on an online radio station (that has no listeners) or you might get chosen to play a gig (in a venue you've never hear of in front of an audience made up on friends and families of the ten Reverbnation artists selected to play). Yes you can get yourself into the top ten in your genre in your region but what does it mean when nobody is actually listening to the music?

19 September 2016
Unprompted review
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