Fraud Company...Don't trust thhem and report them...they tried to charge me an amount of 1430 Us dollars but I have never ccooperated with them . I blocked the transaction and informed my bank about t... See more
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They rejected to list my company on their platform. Said it's "high-risk" and they are not listing such companies anymore because companies can do fake reviews that will attract people to invest i... See more
First it took months to find our payment from their own bank (due they could not access it???) and all the dashboards were full of warnings of pending service disruption. The technical support... See more
We run a Shopify Plus store where most of our products are sold as bundles. We signed up for Reviews.io in September 2024 for two specific reasons: product specific review requests and a post purc... See more
Company details
- Review site
- also in
- Media company
Written by the company
REVIEWS.io is a review and user-generated content platform built for ecommerce brands that want to earn trust and turn it into measurable growth. From scaling DTC startups to established global retailers, it helps businesses collect and showcase genuine customer feedback where it matters most. At its core is a commitment to authenticity. Every review is verified, giving shoppers confidence that what they're reading reflects real experiences—not filtered or inflated opinions. That transparency helps brands build stronger credibility and make better decisions based on honest insight. REVIEWS.io brings together company and product reviews, Google Seller Ratings, and visual UGC like photos and videos, all in one place. With seamless integrations across platforms like Shopify and BigCommerce, alongside automation, moderation tools, and flexible display widgets, brands can easily manage their reputation while improving conversion and SEO performance. Unlike marketplaces or closed ecosystems, REVIEWS.io gives brands full control over their data and how it's presented—without compromising trust. Trusted by thousands of ecommerce brands worldwide, REVIEWS.io helps turn customer voices into a lasting competitive advantage.
Contact info
United Kingdom
- www.reviews.io
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Not so good as others
Not so good as compared to others review platform. Need more customizations and features!!
STAY WELL CLEAR !!!
I ordered an item from Ebay which has since been removed due to their violation rules.
After purchase, the incorrect address label was placed on the item resulting in it being delivered elsewhere.
Seller contacted....no response.
Seller telephoned on number listed on website.....no response.
Ebay have now been asked to step in as I have had no response from the seller whatsoever.
I wish I would have read the reviews before spending my money, lesson learned.
Take my advice, stay well clear of this awful company.
Incompetant and unapproachable
My real experience using reviews.io is bad. They mixed up my company with another and I have been receiving one star reviews. Previous to the mixup we were on five stars. They took money from my account without previous warning, and contacting a live body is impossible. To say they are bad at customer service is an understatement.
Scam Site
Their business model seems to operate around flooding your brand with fake / spam reviews, thus forcing you to sign up to manage them. The support staff don't engage and they show no interest in combating the problem.
Customer scam site
It’s a con being a customer of a brand that uses this company tried to look at my review and you can’t!
it’s set yep too scam the customer. If anyone who wants to read one of the reviews they can’t unless you use the company’s link.
Completely unacceptable billing practices and customer service
This company incorrectly applied VAT to our invoices. I notified them more than a week ago, and they promised to look into it. Since then, radio silence.
To make matters worse, today they went ahead and pulled the erroneous charge from our bank account anyway. When I contacted them again, they tried to play innocent — “we reached out to you two days ago, did you get our email?” Yes, I did: it was an upselling email pushing me to upgrade my subscription plan. Absolutely nothing about fixing the billing error.
When pressed again, their customer support simply shrugged it off and said they would “pass my message to the billing team.” More delays, more stonewalling.
This is incompetence coupled with a complete lack of concern for their customers. If they can’t get basic billing right or even acknowledge mistakes honestly, why should anyone trust them with more?
Scam
Terrible service! Once you create an account if you don’t pay for an account your page gets flooded with fake reviews and there’s no way to combat it.
i am serious
fast-gain .online helped me out i was totally lost after loosing so much to crypto investment good for nothing fraudulent company.
Credible review platform
Surprised at the negative reviews as I find it a good review platform which doesn't censor reviews the way TP does.
I use it far more frequently that tp and find it more credible for that very reason.
CHECK OUT WOULD NOT ACCEPT MY CODE FOR TODAY'S DISCOUNT. I TRIED TO GET HELP FROM CUSTOMER SERVICE, NO HELP. NOW BECAUSE OF YOUR POOR CUSTOMER SERVICE, I AM MISSING A SALE ON HAND SANITIZERS. THIS
CHECK OUT WOULD NOT ACCEPT MY DISCOUNT CODE!, NOW I AM MISSING A SALE. I TRIED TO ORDER 10 HAND SANITIZERS, BUT NO, AND I PUT IN THE CODE CORRECTLY.
Good platform overall
Good platform overall, but I wish there were more customization options for the review display.
Do not support them
Cancelling the trial version which is supposedly free for two week costed me the full price of another month. Do not support such practices, this is absolutely unethical behavior.
Trading broker application is very nice.
Trading application is very nice.
Reviews. io Protects Companies, Not Customers
I tried to leave a genuine review for a company I bought from, but Reviews. io made it nearly impossible. Despite being a real customer, my honest feedback was filtered or ignored, while only glowing reviews were shown. It feels like Reviews. io protects businesses instead of customers, allowing companies to hide negative experiences and mislead buyers. This platform is not transparent or trustworthy. I wouldn’t recommend relying on Reviews. io for honest reviews.
This is a phishing site not Napsgear…
This is a phishing site not Napsgear Notice the hyphen in name. Real Naps Gear no hyphen. This is a phishing site out of Pakistan called Paknic.com just trying to steal your information and get you to send non refundable non traceable bit coin. Definitely thieves at work. You can look them up on whosit
I was sent the wrong colour blouse…
I was sent the wrong colour blouse after paying a fee for next day delivery which infact took 4 days to arrive had to return and they sent out again and they actually sent the same colour as the first which was cream instead of white so feeling very frustrated i asked for a refund they had the cheek to deduct a return fee after I had paid for them to send the wrong item twice
Many reviews are just promoting other websites
I looked at this website to check on a company which recommends contractors and traders. Many of the reviewers were just promoting other websites, mainly those which promise to get your money back if you've had a problem with a business. I wouldn't trust any of these - clicking a link could be very risky.
Obviously the reviews aren't checked at all; it basically comes across as a site full of ads.
I'll stick to Trustpilot as I don't see those kind of reviews on here.
FAKE FAKE FAKE FAKE
scam scam scam scam
Fake reviews made to influence to fall…
Fake reviews made to influence to fall for scams
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