Revital Reviews 

It’s a scam!! They never sent me my order! I tried to call them and sent an email but no response.

There are times when one cannot see any selection on the shelves.
Sometimes I order supplements, I am not messaged to collect them if they are ready, only by my input stopping at the shop.

Do not buy from this company anymore. I have used revital in the past and been satisfied however, my recent order has not arrived and there is no response from their customer service teams, I have contacted them twice asking for an update on my order. Please look elsewhere for products

Very good product and service. Item was appropriately packed as needed kept cool while on posting way

Absolutely dreadful service. The delivery didn’t come and their customer service do not answer the phone or respond to emails.
Luckily I bought using PayPal so I was covered and got a refund. If you really want to buy from this company do yourself a favour and use PayPal so you can get your money back when you don’t get the product

The same product 20 % cheaper than my local store. Prompt delivery.

Never had problems with ordering from them before. But my last order from the 23rd of January is still outstanding and no update on the delivery which normally reaches a couple of days after it’s ordered . I’ve send 4 emails already and tried to contact them via phone - no response nor reply to any email !!!! Disgusting really - I want my products or a full refund!

Optibac probiotic recommended by my Acupuncturist and which worked unlike others purchased. Not all available on the market are any good!

Have not fullfilled orders, I want to cancel for a refund - they don’t answer the phone or respond to emails.
Disgusting customer service

Order placed 7 Dec for items in stock. Half was dispatched finally on 19 Dec, no sign of the other half and 3 emails to customer services ignored. Let's see if posting on trustpilot instead will get me refund for the items not delivered. The service is poor but the failure to communicate is inexcusable.

Placed an order before Christmas 2025, sent a follow up email on 3rd Jan no response, it is now 8th and still no sign of it - will be opening a dispute though bank soon. Absolute scam

Update 8/1/2026 I called the company yesterday - they apologised for the lack delivery and of communication and said they’d send out my goods on 24 delivery. It arrived today.

Like others, ordered something on pre-order with a due date of 12 dec. item now showing as in stock on website but no delivery and company not responding to emails or answering the phone. Money went out of my account on Dec 2nd. Have they shut down??

I have used Revital before with no issues - all good. However, I placed a pre-order 08/12/25. Item expected by 23/12/25 but was not dispatched. I'm still waiting for an update despite emailing and calling (voice mail).
I will be contacting my bank if I don't hear back from Revital by the end of today. Disappointing and not the customer service you hope for. I will update review if I receive a response.

I ordered a product that was available for ‘pre-order’ and Revital have taken the money from my bank account. It is now 3 weeks since the pre-order date and I haven’t received my product. I have emailed twice and tried to call on several occasions, however no response. This is APPALLING CUSTOMER SERVICE and I will not be ordering from Revital again.

I always gave good reviews for this company in the past but ive been waiting for over a month for my order.Ive sent loads of emails and tried callimg customer service .No one answered. Where is my order!!!!!!

Ordering was simple - by far the cheapest price I could find anywhere for the itmes I was after. Delivery was super fast.

I'm a bit scared to see a company of this scale operating as a scam. I placed an order about a month ago and did not receive. Despite several emails, there was no response. When I called on customer services number, no response either.

I have used Revital for a number of years without any issues, and would likely have rated them 5 stars.
Recently I have placed orders, money has been taken from my account, only to be informed a week or so later the the product is not in stock. The email states that they are awaiting a delivery. My latest order arrived with missing items, and a note stating I will receive it at a later date without a timeframe.
When I contacted customer services, it was highlighted to me that I have received one of the items I requested. No apology, no explanation for missing items, and no timeframe regarding any missing items.
Extremely disappointing.

Ordered L theaione and Lemon Balm product early December,still awaiting delivery and there has been no response in over a week to my calls or no feedback on delays,has anyone ever dealt with this company in the past and received the goods they paid for??

Same as the people below. Ordered two weeks ago, a product which is essential for my health. The product was due to be sent 12 December. But I have heard nothing and it is urgent. No one replies to emails, or even acknowledges them. You can’t get through on the phone, it’s constantly engaged. To make matters worse they send emails every day with more promotions even though they are not capable of honouring the orders they already have. They managed to deduct the money from my credit card two weeks ago without difficulty. An absolute farce of a service and I will never use them again