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Revital Reviews 

6,313
•
TrustScore 3.5 out of 5

3.3

Vitamin & Supplements Shop
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Review summary

Created with AI, based on recent reviews

Looking at 118 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently appreciate the surprisingly fast delivery times and the straightforward online ordering process when purchasing various health and wellness items. Many consumers note that goods usually arrive securely packaged and matching expectations, making routine daily shopping very convenient. However, some customers also noted frustrating delivery delays and a complete lack of communication when trying to contact support regarding missing parcels. A few other people also felt that receiving incomplete shipments without proper explanations or any timely customer service resolutions made the overall shopping experience rather frustrating and disappointing.

What people talk about most

Order

People report negative experiences with order fulfillment, highlighting long delays and missing items.... See more

Product

Reviewers highlight ambiguous aspects of product availability and fulfillment. Many consumers report... See more

Response time

Clients share negative opinions on response_time, consistently reporting widespread frustration regarding... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with experiences varying widely among consumers.... See more

Customer communications

Users consistently describe widespread frustration regarding communication efforts with the business.... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I expected this to be a cream and was disappointed that it was more a lotion since I purchased it last.

Company replied

Rated 3 out of 5 stars

It’s okay although not what I expected and so far has made no difference.

Company replied

Rated 4 out of 5 stars

+ I've always found the staff helpful, products ordered arrive on time and are well packaged with great customer service. - I've dropped a star because I am often frustrated that the products I want... See more

Rated 4 out of 5 stars

There are times when one cannot see any selection on the shelves. Sometimes I order supplements, I am not messaged to collect them if they are ready, only by my input stopping at the shop.

Company details

  1. #268 of 276 best companies in Vitamin & Supplements Shop
  2. #227 of 235 best companies in Fitness and nutrition
  3. #67 of 71 best companies in Wellness centre

Written by the company

We are on a mission to make lives healthier and happier. Here at Revital, we understand how important your everyday habits, diet and lifestyle choices are to your health. Our vision is not about creating a ‘new you’, but to help you be the best you can possibly be. We have over 30 years of experience delivering on this vision and look forward to the next 30.

Contact info

3.3

Average

TrustScore 3.5 out of 5

6k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 27% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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3.3

All reviews

(6,313)

103 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

All orders STINK OF AFTERSHAVE

All orders STINK OF AFTERSHAVE, sack the packer !!!!!!!!!

22 October 2025
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Reply from Revital

We’re really sorry to hear that — your order definitely shouldn’t smell of aftershave. We’ll check what might have caused this in our packing area. Please contact us at info@revital.com
or 0208 845 4118 so we can put it right.

Rated 5 out of 5 stars

Great

Found my magnesium tabs at a cheaper price and had them next day delivered to my local Argos. Excellent, will definitely use them again

26 September 2025
Rated 5 out of 5 stars

Plantago

Price, delivery time all spot on. Clear ordering exactly as expected. Wouldn’t hesitate to use Revital in the future
Tony Myles.

22 September 2025

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