A pleasure to work with Jack and Amy at RG Law on our purchase. Both were professional, responsive, and communicative throughout the whole process, keeping us informed at every stage and always quick... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
At RG Law, we are passionate advisors who build lasting connections with our clients long after their transaction has completed. We believe legal advice is about more than completing a matter. It is about building trusted relationships, understanding what matters most to our clients, and providing expert guidance and support throughout life's important milestones. Operating across England and Wales from our offices in Sidcup and York, we provide a fully online service, allowing clients to access expert legal advice without the need to visit our offices. Our specialist teams support clients with residential and commercial property transactions, new-build conveyancing, wills, probate, estate administration, trusts, and lasting powers of attorney. Over the last year, RG Law has received significant industry recognition for client care, commitment to training, business development, and professional excellence. Our achievements include award wins at the Modern Law Conveyancing Awards and a Highly Commended accolade for Conveyancer of the Year. We were also Highly Commended at The Negotiator Awards for our work and collaboration within the property sector. Our award-winning New Build Team specialises in helping clients and developers navigate the unique challenges and demanding timescales associated with newly constructed properties. With a strong focus on communication and efficiency, the team is geared towards meeting strict 28-day exchange deadlines while delivering an exceptional client experience. Our Wills, Probate and Estate Planning Team provides practical, straightforward advice to help clients protect their assets and plan for the future. From wills and lasting powers of attorney to inheritance tax planning, trusts, probate and estate administration, we help individuals and families make informed decisions to protect their most valuable assets with confidence. Everything we do is guided by our five core values: Openness, Excellence, Happiness, Opportunity and Togetherness. Our mission is simple: to be trusted advisors who build lasting connections, develop our people, support our communities, and help our clients move forward with peace of mind.
Written by the company

A Service you can track

Thames House, 45A St John's Rd, Sidcup , DA14 4HD, Kent, United Kingdom

Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
If I had a choice, I would rate them MINUS 100..
I had a terrible experience with RG Law. Sale of two of my properties was with RG Law. Biggest issue was, ''THERE WAS NEVER ANY CASE MANAGER AVAILABLE TO TALK TO AND NO RESPONSE TO EMAILS EITHER!.
They kept my cases for 6 months and changed 7 case managers (can you believe) with none doing anything. Each one of them, kept on asking for the same documents- TR form etc that I had submitted 7 -8 times. They would not bother to look at the case notes as none took any responsibility and just to fill the gap, would ask for same document again. Everytime I called (I ended up making atleast 50 phone calls to the answer machines and after 3-4 weeks would finally got to speak a different case manager who would have no clue of what was happening. Each time I had to start from scratch again. After 6 months, I received an e-mail stating that ''they will no longer pursue the cases and are not obliged to tell me the reason and that I need to find another solicitor''. I lost 6 months, went to another solicitor who completed my case within 3 weeks. Buying or selling a property is always stressful. However RG Law solicitors made it the most worst experience for me and my family. I would definitely advise-STAY AWAY FROM THEM!

Reply from RG Law
Laura and Will made everything very easy and stress free, very good service and keep you updated throughout the process, 5 stars

Reply from RG Law
Loren & Haron we both absolutely fantastic from the moment we instructed RG Law. They kept us up to date throughout with regular contact and were on the ball with every single request. They pushed until the very end to try everything they could to ensure we moved on the day that we had requested. During qwhat can be a stressful time with balancing our normal lives alongside a relocation of area including schools for our children. It was very reassuring to know that we had them in our corner and we are extremely grateful that we chose RG law and Loren and Haron to use for both our sale and purchase. I would not hesitate to recommend them to my own family and friends in future.

Reply from RG Law
I was fortunate when using Google researching a local solicitor, to find RG Law and then Hannah Holman. I thoroughly recommend her, she has been fantastic. Excellent and proactive, reliable and kind. Returns calls and emails immediately, pursued a recalcitrant buyer's solicitor relentlessly. Most of all, being elderly and on my own, not having moved for 50+ years, she has held my hand the whole way through with patience and knowledge. Thank you, Hannah, I couldn't have coped without you!

Reply from RG Law
Fantastic service from start to finish. Rheanne Coughlan and Bethany Short were efficient, responsive, and incredibly thorough throughout my house purchase. I always knew exactly where things stood, and any issues were dealt with quickly and professionally. A genuinely stress‑free experience — highly recommended.

Reply from RG Law
Joshua and Francesca have been nothing but brilliant through our buying service! Wouldn’t recommend anyone else , we Thankyou again!

Reply from RG Law
While RG Law has a number of Solicitors, we felt accompanied throughout the process. We worked most closely with George Mason who did a great job ensuring that all questions were answered satisfactorily by the sellers. When George needed to be away from his desk, he communicated who would be available for any questions. We ran into a few challenges during the purchase process and George was able to support us in finding solutions and staying on track with our timeline.

Reply from RG Law
Hannah is a very responsible people and also is a dedicated employee. Highly appreciated for you and RG Law assistance and both of you will have a bright future.

Reply from RG Law
I am very grateful to Uba Ngenegbo and Becky Williams for their excellent work completing our property conveyancing and highly recommend using their services.

Reply from RG Law
Smooth experience with good communication throughout - Haron and Loren were very helpful throughout the process of moving home, making complex situations straightforward and the whole process less stressful, allowing us to have spent the bank holiday weekend as the first in our beautiful new home. Thanks Haron and Loren!!

Reply from RG Law
I had a great experience working with Joshua during the purchase of my house. Everything went very smoothly, and he was always professional, helpful, and supportive throughout the whole process.
Joshua answered all of my questions patiently and was always very reachable, he responded to phone calls and emails quickly, which made the entire experience much less stressful.
If I ever buy or sell a house again, Joshua would definitely be the person I would want to work with. Thank you so much for everything!

Reply from RG Law
From first contact to completion- RG Law made it easy, thorough, timely and very cost effective. Our case officer Georgia Loch kept us informed and confident of smooth process, which went off perfectly. Would highly recommend and will use again if unfortunately we decide to move again! Thank you RG and thank you Georgia

Reply from RG Law
As first time buyers, we were naturally anxious throughout the process, but Akshaye and Rejina at RG Law were fantastic whenever we needed them.
Akshaye was always happy to take the time to explain everything clearly and answer any questions, and Rejina was equally helpful and responsive.
Communication during onboarding and after the final report was quick and reassuring.

Reply from RG Law
5stars
Excellent service from Liam. Nothing was ever too much trouble.
Would definitely recommend

Reply from RG Law
Excellent, efficient service from George Mason at RG Law. Many thanks!

Reply from RG Law
The solicitor did their job adequately. Communication was generally fine, and things were handled as expected, though nothing particularly stood out. Overall, an okay experience.

Reply from RG Law
Bethany and Rheanne helped us with a sale and purchase. They were both really helpful through the process, and made a stressful time much easier on us.

Reply from RG Law
Used RGLaw for my sale and purchase. Absolute 1st class very informative always available for any query i had. Thanks to Tarik Semic a big thank you for his patience and perseverance. Thanks to Ella Sargent for over seeing everything very professionally and a big Thank you to Charlotte Warriner for her hard work her patience with a some times frustrated me but most of all her perfectly timed phone call giving me the fantastic new that the contracts had exchanged. Many Many Thanks. I would highly recommend this company and these people 5 star

Reply from RG Law
Hannah at RG Law has been amazing while helping us buy our first home, she has talked us through everything, been really efficient and communication has been great. Would recommend her every time!

Reply from RG Law
⭐⭐⭐⭐⭐
As an estate agent, I work with solicitors on a daily basis, and I can honestly say the level of service provided has been exceptional throughout. Communication has been outstanding from start to finish — always proactive, professional, and responsive, which makes a huge difference in keeping transactions moving smoothly.
Their attention to detail, efficiency, and commitment to clients really stand out. They consistently go above and beyond to resolve issues quickly and keep all parties updated throughout the process. It’s refreshing to work with a solicitor who understands the importance of teamwork and customer service within the property industry.
I would highly recommend them to both clients and fellow professionals alike.

Reply from RG Law
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.