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RG Law Reviews 

3,085
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 332 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the helpful staff and efficient legal service, noting that queries are answered promptly and the entire process is handled smoothly from start to finish. Consumers often mention how reassuring, approachable, and professional the team is during property purchases and related legal matters. However, some customers also noted frustrating communication gaps, repeated staff changes, and unexpected delays during post-completion stages. A few people experienced sluggish response times and prolonged difficulties when trying to get updates on their ongoing cases. Others felt that the lack of proactive contact made the overall transaction significantly more stressful than expected.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their professionalism, responsiveness, and... See more

Service

Clients share positive opinions on service, highlighting efficient conveyancing and dedicated support teams... See more

Customer service

Reviewers mention positive feedback about customer_service, noting a fantastic experience from start to... See more

Response time

Customers had positive experiences with response_time, consistently highlighting prompt and helpful... See more

User experience

Reviewers highlight positive aspects of user_experience, noting that communication is consistently clear,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A pleasure to work with Jack and Amy at RG Law on our purchase. Both were professional, responsive, and communicative throughout the whole process, keeping us informed at every stage and always quick... See more

Company replied

Rated 5 out of 5 stars

Conveyancing excellent and aftercare team great. Always answer the phone - which particular wins for me. I don't call a lot but I do want an update. This team will always come back to you if yo... See more

Company replied

Rated 5 out of 5 stars

Our experience with Laura Wiseman and Will Turnball has been excellent. They have been very helpful in communicating information clearly and timely through email and over the phone. The stages through... See more

Company replied

Rated 5 out of 5 stars

Georgia L and Laura W were both incredibly easy to deal with and personable. Everything was dealt with in a timely manner and any questions/queries from us were explained clearly. We had a touch & go... See more

Company replied


Company details

  1. #24 of 65 best companies in Conveyancer
  2. #16 of 38 best companies in Estate Planning Lawyer
  3. #38 of 83 best companies in Law firm
  4. #27 of 58 best companies in Lawyer
  5. #60 of 159 best companies in Legal Services
  6. #21 of 43 best companies in Property lawyer

Written by the company

At RG Law, we are passionate advisors who build lasting connections with our clients long after their transaction has completed. We believe legal advice is about more than completing a matter. It is about building trusted relationships, understanding what matters most to our clients, and providing expert guidance and support throughout life's important milestones. Operating across England and Wales from our offices in Sidcup and York, we provide a fully online service, allowing clients to access expert legal advice without the need to visit our offices. Our specialist teams support clients with residential and commercial property transactions, new-build conveyancing, wills, probate, estate administration, trusts, and lasting powers of attorney. Over the last year, RG Law has received significant industry recognition for client care, commitment to training, business development, and professional excellence. Our achievements include award wins at the Modern Law Conveyancing Awards and a Highly Commended accolade for Conveyancer of the Year. We were also Highly Commended at The Negotiator Awards for our work and collaboration within the property sector. Our award-winning New Build Team specialises in helping clients and developers navigate the unique challenges and demanding timescales associated with newly constructed properties. With a strong focus on communication and efficiency, the team is geared towards meeting strict 28-day exchange deadlines while delivering an exceptional client experience. Our Wills, Probate and Estate Planning Team provides practical, straightforward advice to help clients protect their assets and plan for the future. From wills and lasting powers of attorney to inheritance tax planning, trusts, probate and estate administration, we help individuals and families make informed decisions to protect their most valuable assets with confidence. Everything we do is guided by our five core values: Openness, Excellence, Happiness, Opportunity and Togetherness. Our mission is simple: to be trusted advisors who build lasting connections, develop our people, support our communities, and help our clients move forward with peace of mind.

Your Trusted Legal Partner – RG Law

Written by the company

An Extraordinary Service Is Just a Click Away?
At RG Law, we’re more than just lawyers – we’re your trusted partners in every step of your legal journey. Our expert team of property and probate lawyers delivers exceptional client service with a personal touch. Whether you're buying or selling a home, we provide a proactive and consistent Conveyancing experience to keep things moving smoothly. Looking to plan? Our Wills and Probate specialists are here to help you protect what matters most. From drafting your Will to setting up a Lasting Power of Attorney, we’ll ensure your wishes are documented. Probate can feel overwhelming, but with RG Law by your side, you don’t have to navigate it alone. We offer straightforward advice, help manage inheritance tax issues, and assist in administering the estate, so you can focus on what matters.

Our Client Care Charter

A Service you can track

A Service you can track
While we always strive to get things right, we acknowledge that challenges sometimes arise. It’s in those moments that our steadfast commitment shines through: to listen, act fast, and resolve any issues with transparency and care. Our Client Charter outlines the promises we make to exceed your expectations—and give you the service you want in the way you want it.

Contact info

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Rated Excellent for Conveyancing by You

2600+ reviews for our award-winning property. Wills and Probate teams.

4.8

Excellent

TrustScore 5 out of 5

3k reviews

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4.8

All reviews

(3,085)

318 reviews in the last 12 months

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Rated 1 out of 5 stars

WORST SOLICITORS EVER!

If I had a choice, I would rate them MINUS 100..
I had a terrible experience with RG Law. Sale of two of my properties was with RG Law. Biggest issue was, ''THERE WAS NEVER ANY CASE MANAGER AVAILABLE TO TALK TO AND NO RESPONSE TO EMAILS EITHER!.
They kept my cases for 6 months and changed 7 case managers (can you believe) with none doing anything. Each one of them, kept on asking for the same documents- TR form etc that I had submitted 7 -8 times. They would not bother to look at the case notes as none took any responsibility and just to fill the gap, would ask for same document again. Everytime I called (I ended up making atleast 50 phone calls to the answer machines and after 3-4 weeks would finally got to speak a different case manager who would have no clue of what was happening. Each time I had to start from scratch again. After 6 months, I received an e-mail stating that ''they will no longer pursue the cases and are not obliged to tell me the reason and that I need to find another solicitor''. I lost 6 months, went to another solicitor who completed my case within 3 weeks. Buying or selling a property is always stressful. However RG Law solicitors made it the most worst experience for me and my family. I would definitely advise-STAY AWAY FROM THEM!

4 June 2026
Unprompted review
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Reply from RG Law

Hello Farah, We are genuinely sorry to read how you feel about your experience, and we appreciate how frustrating a property transaction can be, particularly when expectations are not met.

We note your concerns regarding communication and continuity during your matter, and we are sorry for the disruption this may have caused. Clear communication and consistency are important during a transaction, and your comments have been taken on board.

With regards to our decision not to continue acting, there are occasions where, in accordance with our professional and regulatory obligations, we are required to step away from a matter. In these situations, we are not always able to provide further detail, but please be assured that such decisions are never taken lightly.

We are sorry that this resulted in inconvenience to you and your family. We are glad you found an alternative firm to act on your behalf.

Regards Karen

Rated 5 out of 5 stars

Laura and Will made everything very…

Laura and Will made everything very easy and stress free, very good service and keep you updated throughout the process, 5 stars

1 June 2026
Unprompted review
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Reply from RG Law

Dear Chris,

It is fantastic to hear that Laura and Will made the process easy and stress free for you. I am glad to know that you were kept up to date throughout. Thank you for leaving us this 5 star review, and for choosing RG Law for your Conveyancing matter!

Kind Regards,
Olivia

Rated 5 out of 5 stars

Loren & Haron

Loren & Haron we both absolutely fantastic from the moment we instructed RG Law. They kept us up to date throughout with regular contact and were on the ball with every single request. They pushed until the very end to try everything they could to ensure we moved on the day that we had requested. During qwhat can be a stressful time with balancing our normal lives alongside a relocation of area including schools for our children. It was very reassuring to know that we had them in our corner and we are extremely grateful that we chose RG law and Loren and Haron to use for both our sale and purchase. I would not hesitate to recommend them to my own family and friends in future.

1 June 2026
Unprompted review
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Reply from RG Law

Dear Gareth,

Thank you for your detailed and thoughtful feedback. We are delighted to hear that Loren and Haron provided such a high level of service from the outset and remained proactive and supportive throughout your transaction.

At RG Law, we understand that the conveyancing process, particularly when combined with a relocation and family commitments, can be demanding. It is therefore great to know that Loren and Haron’s communication, determination, and commitment helped to provide reassurance during this important time.

Your kind recommendation is greatly appreciated, and we are pleased that you chose RG Law to assist with both your sale and purchase. We wish you and your family every happiness in your new home.

Kind Regards,
Olivia

Rated 5 out of 5 stars

Excellent Solicitor

I was fortunate when using Google researching a local solicitor, to find RG Law and then Hannah Holman.   I thoroughly recommend her, she has been fantastic.  Excellent and proactive, reliable and kind.  Returns calls and emails immediately, pursued a recalcitrant buyer's solicitor relentlessly.  Most of all, being elderly and on my own, not having moved for 50+ years, she has held my hand the whole way through with patience and knowledge.  Thank you, Hannah, I couldn't have coped without you!

31 May 2026
Unprompted review
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Reply from RG Law

Dear Maggie,

Thank you for your very kind and thoughtful feedback. It is fantastic to hear about your positive experience with Hannah, whose dedication, patience, and professionalism are greatly valued within our conveyancing team at RG Law.

It is great to know that Hannah was able to provide reassurance, clear communication, and consistent support throughout what can often be a complex and emotional process. Ensuring our clients feel confident and guided every step of the way is central to what we strive to achieve.

Your recommendation is sincerely appreciated, and we thank you for choosing RG Law.

Kind Regards,
Olivia

Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish. Rheanne Coughlan and Bethany Short were efficient, responsive, and incredibly thorough throughout my house purchase. I always knew exactly where things stood, and any issues were dealt with quickly and professionally. A genuinely stress‑free experience — highly recommended.

26 May 2026
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Reply from RG Law

Dear Hollie,

Thank you for leaving us this 5 star review! We are pleased to hear that Joshua and Francesca delivered such a high standard of service during your house purchase.

Providing a smooth and efficient conveyancing experience is a priority for us at RG Law, and it is very rewarding to know that their dedication left such a positive impression.

We are grateful for your recommendation and wish you all the very best in your new home.

Kind Regards,
Olivia

Rated 5 out of 5 stars

Joshua and Francesca have been nothing

Joshua and Francesca have been nothing but brilliant through our buying service! Wouldn’t recommend anyone else , we Thankyou again!

29 May 2026
Unprompted review
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Reply from RG Law

Dear Chelsea,

It is amazing to hear that Joshua and Francesca provided such a positive experience throughout your purchase.

At RG Law, our conveyancing team is committed to delivering a high standard of service, and it is truly rewarding to know their hard work made a difference.

Your recommendation is greatly appreciated, and we thank you for placing your trust in RG Law. We wish you every happiness in your new home.

Kind Regards,
Olivia

Rated 5 out of 5 stars

Wonderful service, no pressure

While RG Law has a number of Solicitors, we felt accompanied throughout the process. We worked most closely with George Mason who did a great job ensuring that all questions were answered satisfactorily by the sellers. When George needed to be away from his desk, he communicated who would be available for any questions. We ran into a few challenges during the purchase process and George was able to support us in finding solutions and staying on track with our timeline.

20 May 2026
Unprompted review
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Reply from RG Law

Dear Renee,

Thank you for your thoughtful and detailed feedback. It is amazing to hear that you felt well supported throughout your transaction and that George provided clear communication and guidance at every stage.

At RG Law, we strive to deliver a seamless and reassuring conveyancing experience, and it is particularly pleasing to know that George’s proactive approach and assistance during more challenging aspects of the process made a positive difference.

Your kind comments are greatly appreciated, and we thank you for placing your trust in RG Law. We wish you all the very best in your new home.

Kind Regards,
Olivia

Rated 5 out of 5 stars

Hannah

Hannah is a very responsible people and also is a dedicated employee. Highly appreciated for you and RG Law assistance and both of you will have a bright future.

27 May 2026
Unprompted review
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Reply from RG Law

Dear Eric,

Thank you for your 5 star review. We are pleased to hear of your positive experience with Hannah, whose professionalism and dedication are highly valued within our conveyancing team at RG Law.

We are delighted to have been able to assist you, thank you for choosing RG Law.

Kind Regards,
Olivia

Rated 5 out of 5 stars

Efficient conveyancing

I am very grateful to Uba Ngenegbo and Becky Williams for their excellent work completing our property conveyancing and highly recommend using their services.

15 May 2026
Unprompted review
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Reply from RG Law

Dear Kristina,

It is amazing to hear that Uba provided an excellent service throughout your property conveyancing matter. Thank you for choosing RG Law!

Kind Regards,
Olivia

Rated 5 out of 5 stars

RG Law - conveyancing

Smooth experience with good communication throughout - Haron and Loren were very helpful throughout the process of moving home, making complex situations straightforward and the whole process less stressful, allowing us to have spent the bank holiday weekend as the first in our beautiful new home. Thanks Haron and Loren!!

18 May 2026
Unprompted review
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Reply from RG Law

Dear Vikki,

It is amazing to hear that Loren and Haron were very helpful throughout your house move as they made complex situations straightforward which made the process less stressful. Thank you for choosing RG Law for your conveyancing matter. We wish you the best of luck in your new home!

Kind Regards,
Olivia

Rated 5 out of 5 stars

I had a great experience working with…

I had a great experience working with Joshua during the purchase of my house. Everything went very smoothly, and he was always professional, helpful, and supportive throughout the whole process.
Joshua answered all of my questions patiently and was always very reachable, he responded to phone calls and emails quickly, which made the entire experience much less stressful.
If I ever buy or sell a house again, Joshua would definitely be the person I would want to work with. Thank you so much for everything!

5 May 2026
Unprompted review
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Reply from RG Law

Dear Ezgi,

It is amazing to hear that Joshua made the house purchase process smooth and less stressful as he was professional, helpful and supportive. It is great to know that he answered all your questions and responded to your phone calls and emails quickly. Thank you for choosing RG Law for your conveyancing matter. We hope to be able to work with you again in the future!

Kind Regards,
Olivia

Rated 5 out of 5 stars

From first contact to completion- RG…

From first contact to completion- RG Law made it easy, thorough, timely and very cost effective. Our case officer Georgia Loch kept us informed and confident of smooth process, which went off perfectly. Would highly recommend and will use again if unfortunately we decide to move again! Thank you RG and thank you Georgia

20 April 2026
Unprompted review
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Reply from RG Law

Dear Shaun,

It is fantastic to hear that Georgia made the process easy, thorough, timely and cost effective as she kept you informed throughout. Thank you for choosing RG Law and for recommending us to others!

Kind Regards,
Olivia

Rated 5 out of 5 stars

First Time Buyers - Akshaye & Rejina

As first time buyers, we were naturally anxious throughout the process, but Akshaye and Rejina at RG Law were fantastic whenever we needed them.

Akshaye was always happy to take the time to explain everything clearly and answer any questions, and Rejina was equally helpful and responsive.

Communication during onboarding and after the final report was quick and reassuring.

19 May 2026
Unprompted review
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Reply from RG Law

Dear Michael,

It is fantastic to hear that Akshaye & Rejina were always happy to explain everything clearly to you and answer all your questions. I am also glad to know that you found communication during onboarding and after the final report to be quick and reassuring. Thank you for choosing RG Law for your conveyancing matter!

Kind Regards,
Olivia

Rated 5 out of 5 stars

5stars

5stars
Excellent service from Liam. Nothing was ever too much trouble.
Would definitely recommend

15 April 2026
Unprompted review
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Reply from RG Law

Dear Gerry,

It is amazing to hear that Liam provided an excellent, 5 star service throughout your transaction! Thank you for choosing RG Law for your conveyancing matter, and for recommending us to others.

Kind Regards,
Olivia

Rated 5 out of 5 stars

Excellent

Excellent, efficient service from George Mason at RG Law. Many thanks!

18 May 2026
Unprompted review
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Reply from RG Law

Dear Elizabeth,

It is amazing to hear that George provided an excellent and efficient service throughout your conveyancing matter. Thank you for choosing RG Law, we hope to be able to work with you again in the future!

Kind Regards,
Olivia

Rated 5 out of 5 stars

Nice work

The solicitor did their job adequately. Communication was generally fine, and things were handled as expected, though nothing particularly stood out. Overall, an okay experience.

11 May 2026
Unprompted review
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Reply from RG Law

Dear Gaurav,

Thank you for your review. We are pleased to hear that you found the process smooth and communication clear throughout your matter.

We always aim to deliver a high standard of service, so we appreciate your honest feedback that nothing in particular stood out. If you have any suggestions for where we could have improved, please feel free to email us at myexperience@rglaw.co.uk

Kind Regards,
Olivia

Rated 5 out of 5 stars

I’d recommend Bethany and Rheanne

Bethany and Rheanne helped us with a sale and purchase. They were both really helpful through the process, and made a stressful time much easier on us.

15 May 2026
Unprompted review
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Reply from RG Law

Dear Max,

It is amazing to hear that Rheanne and Bethany were both really helpful throughout your house sale and purchase process. I am very glad to know that we were able to make the process less stressful for you!

Thank you for choosing RG Law for your conveyancing matter.

Kind Regards,
Olivia

Rated 5 out of 5 stars

Used RGLaw for my sale and purchase

Used RGLaw for my sale and purchase. Absolute 1st class very informative always available for any query i had. Thanks to Tarik Semic a big thank you for his patience and perseverance. Thanks to Ella Sargent for over seeing everything very professionally and a big Thank you to Charlotte Warriner for her hard work her patience with a some times frustrated me but most of all her perfectly timed phone call giving me the fantastic new that the contracts had exchanged. Many Many Thanks. I would highly recommend this company and these people 5 star

7 May 2026
Unprompted review
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Reply from RG Law

Dear Graham,

Thank you for leaving us this lovely 5 star review.

It is fantastic to hear that Tarik, Ella and Charlotte provided a very informative, patient and professional service. Thank you for choosing RG Law for your sale and purchase conveyancing transactions, and for recommending us to others!

Kind Regards,
Olivia

Rated 5 out of 5 stars

Amazing Service from Hannah!

Hannah at RG Law has been amazing while helping us buy our first home, she has talked us through everything, been really efficient and communication has been great. Would recommend her every time!

12 May 2026
Unprompted review
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Reply from RG Law

Dear Ellie,

It is fantastic to hear that Hannah talked you through everything, we efficient and had great communication throughout your first house purchase. Thank you so much for choosing RG Law for this huge milestone, and for recommending us to others!

Kind Reagrds,
Olivia

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐
As an estate agent, I work with solicitors on a daily basis, and I can honestly say the level of service provided has been exceptional throughout. Communication has been outstanding from start to finish — always proactive, professional, and responsive, which makes a huge difference in keeping transactions moving smoothly.

Their attention to detail, efficiency, and commitment to clients really stand out. They consistently go above and beyond to resolve issues quickly and keep all parties updated throughout the process. It’s refreshing to work with a solicitor who understands the importance of teamwork and customer service within the property industry.

I would highly recommend them to both clients and fellow professionals alike.

12 May 2026
Unprompted review
RG Law logo

Reply from RG Law

Dear Mark,

It is amazing to hear that you have found our service and communication to be exceptional throughout. We are especially pleased that you recognise our proactive, professional, and responsive approach - these are qualities we believe are key to building strong relationships with estate agents and ensuring smooth transactions for all parties involved.

We truly value the opportunity to work with you on conveyancing matters and look forward to continuing to strengthen our relationship in the future.

Kind regards,
Olivia

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