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RG Law Reviews 

3,085
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 332 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the helpful staff and efficient legal service, noting that queries are answered promptly and the entire process is handled smoothly from start to finish. Consumers often mention how reassuring, approachable, and professional the team is during property purchases and related legal matters. However, some customers also noted frustrating communication gaps, repeated staff changes, and unexpected delays during post-completion stages. A few people experienced sluggish response times and prolonged difficulties when trying to get updates on their ongoing cases. Others felt that the lack of proactive contact made the overall transaction significantly more stressful than expected.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their professionalism, responsiveness, and... See more

Service

Clients share positive opinions on service, highlighting efficient conveyancing and dedicated support teams... See more

Customer service

Reviewers mention positive feedback about customer_service, noting a fantastic experience from start to... See more

Response time

Customers had positive experiences with response_time, consistently highlighting prompt and helpful... See more

User experience

Reviewers highlight positive aspects of user_experience, noting that communication is consistently clear,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A pleasure to work with Jack and Amy at RG Law on our purchase. Both were professional, responsive, and communicative throughout the whole process, keeping us informed at every stage and always quick... See more

Company replied

Rated 5 out of 5 stars

Conveyancing excellent and aftercare team great. Always answer the phone - which particular wins for me. I don't call a lot but I do want an update. This team will always come back to you if yo... See more

Company replied

Rated 5 out of 5 stars

Our experience with Laura Wiseman and Will Turnball has been excellent. They have been very helpful in communicating information clearly and timely through email and over the phone. The stages through... See more

Company replied

Rated 5 out of 5 stars

Georgia L and Laura W were both incredibly easy to deal with and personable. Everything was dealt with in a timely manner and any questions/queries from us were explained clearly. We had a touch & go... See more

Company replied


Company details

  1. #24 of 65 best companies in Conveyancer
  2. #17 of 38 best companies in Estate Planning Lawyer
  3. #37 of 83 best companies in Law firm
  4. #27 of 58 best companies in Lawyer
  5. #61 of 159 best companies in Legal Services
  6. #21 of 43 best companies in Property lawyer

Written by the company

At RG Law, we are passionate advisors who build lasting connections with our clients long after their transaction has completed. We believe legal advice is about more than completing a matter. It is about building trusted relationships, understanding what matters most to our clients, and providing expert guidance and support throughout life's important milestones. Operating across England and Wales from our offices in Sidcup and York, we provide a fully online service, allowing clients to access expert legal advice without the need to visit our offices. Our specialist teams support clients with residential and commercial property transactions, new-build conveyancing, wills, probate, estate administration, trusts, and lasting powers of attorney. Over the last year, RG Law has received significant industry recognition for client care, commitment to training, business development, and professional excellence. Our achievements include award wins at the Modern Law Conveyancing Awards and a Highly Commended accolade for Conveyancer of the Year. We were also Highly Commended at The Negotiator Awards for our work and collaboration within the property sector. Our award-winning New Build Team specialises in helping clients and developers navigate the unique challenges and demanding timescales associated with newly constructed properties. With a strong focus on communication and efficiency, the team is geared towards meeting strict 28-day exchange deadlines while delivering an exceptional client experience. Our Wills, Probate and Estate Planning Team provides practical, straightforward advice to help clients protect their assets and plan for the future. From wills and lasting powers of attorney to inheritance tax planning, trusts, probate and estate administration, we help individuals and families make informed decisions to protect their most valuable assets with confidence. Everything we do is guided by our five core values: Openness, Excellence, Happiness, Opportunity and Togetherness. Our mission is simple: to be trusted advisors who build lasting connections, develop our people, support our communities, and help our clients move forward with peace of mind.

Your Trusted Legal Partner – RG Law

Written by the company

An Extraordinary Service Is Just a Click Away?
At RG Law, we’re more than just lawyers – we’re your trusted partners in every step of your legal journey. Our expert team of property and probate lawyers delivers exceptional client service with a personal touch. Whether you're buying or selling a home, we provide a proactive and consistent Conveyancing experience to keep things moving smoothly. Looking to plan? Our Wills and Probate specialists are here to help you protect what matters most. From drafting your Will to setting up a Lasting Power of Attorney, we’ll ensure your wishes are documented. Probate can feel overwhelming, but with RG Law by your side, you don’t have to navigate it alone. We offer straightforward advice, help manage inheritance tax issues, and assist in administering the estate, so you can focus on what matters.

Our Client Care Charter

A Service you can track

A Service you can track
While we always strive to get things right, we acknowledge that challenges sometimes arise. It’s in those moments that our steadfast commitment shines through: to listen, act fast, and resolve any issues with transparency and care. Our Client Charter outlines the promises we make to exceed your expectations—and give you the service you want in the way you want it.

Contact info

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Rated Excellent for Conveyancing by You

2600+ reviews for our award-winning property. Wills and Probate teams.

4.8

Excellent

TrustScore 5 out of 5

3k reviews

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4.8

All reviews

(3,085)

319 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommend Loren and Haron as…

Highly recommend Loren and Haron as they gave us an excellent service from start to finish
Very approachable friendly and efficient
Always happy to help with any questions
Easy to contact by phone or email

16 March 2026
Unprompted review
RG Law logo

Reply from RG Law

Dear Jeannette,

It is amazing to hear that Loren & Haron provided an excellent service from start to finish. It is also great to know that they were approachable, friendly, efficient, always happy to help with any questions and easy to contact.

Thank you for choosing RG Law for your Conveyancing matter!

Kind Regards,
Olivia

Rated 5 out of 5 stars

We received an outstanding level of…

We received an outstanding level of service from R G Law when we renewed our wills.
Julie explained things very clearly and was so helpful and informative when an issue arose, and then patient as the paperwork was completed, we would highly recommend

14 March 2026
Unprompted review
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Reply from RG Law

Dear R Eustace,

It is amazing to hear that you recieved an outstanding level of service with Julie when renewing your Wills. It is great to know that Julie explained everything clearly and was very helpful and informative throughout. Thank you for choosing RG Law and for recommending us to others!

Kind Regards,
Olivia

Rated 5 out of 5 stars

Moving made easy

Me and my partner had an exceptional experience with RG Law, who helped me navigate the complex process of moving to my new home. Their team was incredibly supportive, knowledgeable, and attentive throughout the entire process, making what could have been a stressful experience incredibly smooth. Special thanks to Loren and Haron, who were the main points of contact and went above and beyond to ensure everything went smoothly. They were responsive, friendly, and patient, answering all my questions and addressing every concern I had, no matter how small. Their expert guidance and advice gave me confidence in the process, and I appreciated their proactive approach to keeping me informed every step of the way. Thanks to their hard work and dedication, we can now call our new place home, and I highly recommend RG Law to anyone looking for a reliable and trustworthy legal partner.

6 March 2026
Unprompted review
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Reply from RG Law

Dear Abhinav,

Thank you for leaving us this wonderful 5 Star review!

It is fantastic to hear that we were incredibly supportive, knowledgeable and attentive throughout the house moving process. It is also great to know that Loren and Haron went above and beyond to ensure everything went smoothly. Thank you for choosing RG Law for your conveyancing matter, and for recommending us to others!

Kind Regards,
Olivia

Rated 5 out of 5 stars

Highly recommend RG Law

Highly recommend RG Law. Loren and Haron are excellent and once again, we received a 5 star service. They were very responsive with any queries that were raised and dealt with our sale with compassion and understanding. Thank you Loren and Haron

13 March 2026
Unprompted review
RG Law logo

Reply from RG Law

Dear Jo,

It is amazing to hear that Loren & Haron provided a 5 star service throughout your house sale. I am glad to know that the team dealt with your matter with compassion and understanding. Thank you for choosing RG Law for your Conveyancing matter!

Kind Regards,
Olivia

Rated 5 out of 5 stars

Loren and Haron were amazing and very…

Loren and Haron were amazing and very communicative, made this experience as easy as possible!
Loren came recommended and I can safely say it was a great choice to go with her and Haron.
All the best guys!

12 March 2026
Unprompted review
RG Law logo

Reply from RG Law

Dear Kasia,

It is fantastic to hear that Loren & Haron were very communicative and made the process as easy as possible for you. It is also great to hear that you had been recommended to use us! Thank you so much for choosing RG Law for your conveyancing matter.

Kind Regards,
Olivia

Rated 1 out of 5 stars

Extreme lack of communication

Used RG Law on recommendation from the estate agent when buying my leasehold flat. I spoke to them and several other firms before choosing RG. Unfortunately, after instructing, RG Law has the worst communication that I have experienced with a service provider. The only times I was able to get a timely reply without sending multiple emails and making many (unanswered) calls was through the conveyancing assistant who has since left. There was a point that I had to send 4 emails and make several calls before receiving a short answer to very simple questions. There were multiple issues regarding invoicing, errors with transaction details, missing key details and referring to my flat purchase under another case address and name. On completion day, my conveyancer was MIA for most of the day which made it so incredibly stressful when it didn’t need to be. Morally, I felt I had to make a formal complaint and I hope the actions they said they would be taking have actually been implemented. It has also taken me over a month to get any contact from the post-completion team (after 3 emails and at least 5 calls). I would not recommend this company at all.

29 January 2026
Unprompted review
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Reply from RG Law

Dear Alana,

Thank you for taking the time to share your feedback, and we are genuinely sorry to hear about your experience. What you have described falls short of the level of service and communication we aim to provide, and we fully understand how stressful this must have been during an already important and time‑sensitive process.

We appreciate you raising these concerns, and we would like the opportunity to look into this in more detail to understand exactly what went wrong and how we can prevent similar issues in the future. Our feedback and complaints team can support you directly with this, and you can reach them at myexperience@rglaw.co.uk.

Your comments are important to us, and we are committed to putting things right wherever possible. Thank you again for bringing this to our attention.

Kind Regards,
Olivia

Rated 5 out of 5 stars

Joshua Bridgeman

Joshua Bridgeman. It has taken just 16 working days to exchange contracts and 21 working days to completion on our new property.
This is an outstanding achievement for Joshua and his team, Tarik Semic. Delightful and polite people and very happy to be contacted for regular updates on progress.
Thank you so much.

6 March 2026
Unprompted review
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Reply from RG Law

Dear Hazel,

It is amazing to hear that Joshua Bridgeman was able to exchange and complete on you house purchase within 21 working days! It is also great to hear that in the meantime, he contacted you with regular updates on progress. Thank you for choosing RG Law for your Conveyancing matter.

Kind Regards,
Olivia

Rated 1 out of 5 stars

Poor communication, failure to advise of fees and still no keys!

I used RG Law for my third property purchase as my previous two experiences were positive, but unfortunately this transaction fell well below expectations. Key costs, including £5,400 in Stamp Duty, were only disclosed after exchange of contracts, leaving no opportunity to reconsider the purchase. Completion statements were repeatedly revised with missing or inconsistent information, resulting in several last minute payments. Important checks, such as a company winding up search, were only carried out on completion day, and key leasehold information such as service charges was not clearly reported until the final stages. Communication throughout the transaction was poor and I had to chase frequently for updates.

I raised a formal complaint five weeks ago but have still not received any resolution. Even more concerning, five weeks after completing on 30 January I still do not have the keys to the property, as there appears to have been a failure in due diligence to establish who actually held them for this repossessed property. Overall the experience has been extremely stressful and far below the standard I expected.

30 January 2026
Unprompted review
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Reply from RG Law

Dear Mr Tree,

Thank you for your review and for entrusting us with multiple property purchases. We are very sorry that this transaction did not meet the standard you previously experienced with us.

We are aware of the points you have raised, and we recognise how these issues impacted your experience and the stress this created.

Your formal complaint is already being handled by our My Experience team, and they are progressing the investigation and resolution in line with our complaints procedure.

Thank you again for your previous custom and for raising these concerns. We are committed to bringing your complaint to a conclusion and to learning from this matter.

Kind Regards,
Olivia

Rated 5 out of 5 stars

Applications to the Court of Protections

Our applications to the Court of Protection were complex and demanding with numerous "curve balls" received from various parties. However, thanks to the hard work and commitment of the staff of RG Law York, the challenges were resolved and the Court of Protection issued the requested court orders.

26 February 2026
Unprompted review
RG Law logo

Reply from RG Law

Dear David,

It is great to hear that our staff in RG Law York worked hard to resolve the challenges with Court of Protection and the process was able to complete the process.

Thank you for choosing RG Law for your Private Client service, and for leaving us this 5 star review!

Kind Regards,
Olivia

Rated 1 out of 5 stars

Despite several attempts to contact…

Despite several attempts to contact your office by telephone, email, and through your formal complaints procedure, we have yet to receive any response. We are still awaiting the deeds to our property, and it has now been over a year since this matter was first raised. The continued lack of communication and delay is deeply concerning. We would appreciate it if a representative could contact us as a matter of urgency to resolve this issue.

27 February 2026
Unprompted review
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Reply from RG Law

Dear Jade,

Thank you for your feedback, we are truly sorry to hear about your experience. What you have described is not the level of service we usually provide, and we sincerely apologise for the delay and lack of communication regarding your property deeds.

We have asked a member of our post completion team to call you and provide you with an update. Please be assured that this matter is being treated with urgency.

Thank you for bringing this to our attention, we are committed to resolving this as quickly as possible.

Kind Regards,
Olivia

Rated 4 out of 5 stars

Great communication

I was happy with the way they kept me updated, and communicated on my behalf.

23 February 2026
RG Law logo

Reply from RG Law

Dear Elizabeth,

Thank you for leaving us this review! It is great to hear that you were happy with communication and being updated throughout. Thank you for choosing RG Law for your Conveyancing matter.

Kind Regards,
Olivia

Rated 5 out of 5 stars

Great service from all, for the 2nd time.

We used RG Law when we moved around years ago, so decided to use them again on our recent (and hopefully final) move. They were very efficient and communicated clearly throughout the process. Our contact, Laura Wiseman was excellent, and really helped to get our move over the line, despite our purchasers conveyancers poor communication and ability to work to agreed timeliness.

15 December 2025
Unprompted review
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Reply from RG Law

Dear Martin,

It is great to hear that Laura was efficient and communicated clearly throughout the process of your house move. Thank you for choosing RG Law for your Conveyancing matter!

Kind Regards,
Olivia

Rated 5 out of 5 stars

As a local independent agent

As a local independent agent, I couldn't recommend Beth more. The working relationship we have built which works with a high level of efficiency is one of the major factors in my sales progression going smoothly which is not only great for my clients but also myself. Truly second to none!

24 February 2026
Unprompted review
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Reply from RG Law

Good afternoon Alex
Thank you for a wonderful 5 star review.
Bethany Western is an amazing Conveyancer and has a large number of clients requesting to work with her based on the incredible service she offers.
Nothing is ever too much trouble for Bethany and her knowledge and application is second to none.
We thank you again for your very kind words
Best regards
Adam @ RG Law

Rated 5 out of 5 stars

An excellent experience

We transferred over to RG law after finding out a few months in to selling and purchasing homes, our previous solicitor couldn’t represent us in our onward purchase. This meant in order to not lose momentum in the chain we needed someone diligent, efficient and an excellent communicator- all traits I would use to describe Laura at RG law. She is thorough and kind. Supportive and informative. A truly lovely person, the only downside of our lovely new home is not having an excuse to talk to Laura anymore

16 February 2026
Unprompted review
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Reply from RG Law

Good afternoon Jess
Thank you for taking the time to share your 5 star RG Law experience. I am delighted that Laura could showcase her skills and provide you with a great service, she is always very diligent and has first class communication skills, which is such an important part of any Conveyancing transaction.
We thank you again for choosing RG Law
Kind regards
Adam @ RG Law

Rated 5 out of 5 stars

The client service and professionalism…

The client service and professionalism was excellent and fully recommend RG Law, especially Ben who was my case manager

20 February 2026
Unprompted review
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Reply from RG Law

Good afternoon
Thank you for a wonderful 5 star review and for your very kind comments. Ben is delighted and said that it was a pleasure to work on your file. Ben carries himself with the highest professionalism and always delivers for his clients.
We thank you for choosing RG Law
Best regards
Adam

Rated 5 out of 5 stars

Bethany at RG Law - Fantastic

We have just used RG Law to both sell our old house and purchase our new one. Moving house is a stressful time, especially when you are moving 130 miles away like we just have. However Bethany and her team took that stress away completely. Her communication was second to none, all email enquiries were answered promptly and most importantly with the answers to our questions. She worked tirelessly during the last few days to get the process completed (exchange and completion) to our timescale, even with the tricky buyers that we had. Even changing her days around so that she was able to keep us up-to-date date via the phone on moving day.

Once again I can't rate RG Law and Bethany highly enough, along with Will, Calvin and Hannah who assisted her.

Thank you Bethany for helping make our dream move a reality

18 February 2026
Unprompted review
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Reply from RG Law

Good afternoon
Thank you so much for awarding us with a 5 star review, I have shared your very kind feedback with Bethany Western and she is delighted with your comments. She is a fantastic Case Manager with numerous comments regarding her first class communication, professionalism and knowledge. We wish you many happy years in your new house and we look forward to welcoming you back one day to RG Law when the need arises
Best regards
Adam@ RG Law

Rated 5 out of 5 stars

Responsive

Responsive, helpful, professional and thorough

20 February 2026
Unprompted review
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Reply from RG Law

Good afternoon Alexander
Thank you for your 5 star review, we have passed on your feedback to your Case Manager Reece Kenny who has said it was a pleasure to deal with your file. Reece is always very responsive and professional towards his clients so i thank you for complimenting him on this.
Kind regards
Adam @ RG Law

Rated 5 out of 5 stars

Excellent Service

I have nothing but the highest praise for Ewan, our solicitor at RG Law, who handled our recent house sale. All communications with him were clear, efficient and reassuring. Most importantly to us, he responded promptly to every query. From start to finish we were kept fully informed. He made what can often be a stressful process feel straightforward and well managed. I would not hesitate to recommend RG Law to anyone seeking a reliable, professional and highly responsive service.

17 February 2026
Unprompted review
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Reply from RG Law

Dear Suze,

It is fantastic to hear that Ewan provided clear communication, and responded promptly to every query. I am glad to hear that you felt fully informed and made the process straightforward and well managed.

Thank you for choosing RG Law and for recommending us to others.

Kind Regards,
Olivia

Rated 5 out of 5 stars

Excellent service from Loren & Haron!

As first-time buyers, we would definitely recommend RG Law. Loren and Haron were consistently approachable and friendly, always answering our questions and emails promptly while keeping us fully informed throughout the process. The online tracker was incredibly helpful and gave us real peace of mind. We’re truly grateful for their support and professionalism from start to finish - thank you again!

18 February 2026
Unprompted review
RG Law logo

Reply from RG Law

Dear Nicole,

Thank you for leaving us this 5 Star review!

It is amazing to hear that as first‑time buyers, you felt supported throughout the process. It is also great to hear that Loren and Haron's approachable manner, clear communication, and prompt responses made a difference.

We are also glad the online tracker provided reassurance and helped keep everything transparent along the way.

Thank you for choosing RG Law and for recommending us to others. Congratulations on your new home!

Kind Regards,
Olivia

Rated 5 out of 5 stars

We recently completed on our property…

We recently completed on our property purchase in Borough Green and were extremely impressed with the service Loren and Haron provided throughout. From the outset, they were thorough, responsive and clear in their communication, which gave us real confidence during what can often be a stressful process.

As we approached exchange and completion, they were diligent in progressing matters, keeping all parties aligned and ensuring key issues were resolved without unnecessary delay. Their professionalism and attention to detail made a complex transaction feel well managed and under control.

We’re very grateful for their support and would highly recommend them.

30 January 2026
Unprompted review
RG Law logo

Reply from RG Law

Dear Charlie,

It is amazing to hear that Loren and Haron managed to make your house purchase so positive.
It is also great to hear that they provided clear communication, thorough guidance and proactive support.

Thank you for choosing RG Law, and for recommending us to others!

Kind Regards,
Olivia

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