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RG Law Reviews 

3,085
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 332 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the helpful staff and efficient legal service, noting that queries are answered promptly and the entire process is handled smoothly from start to finish. Consumers often mention how reassuring, approachable, and professional the team is during property purchases and related legal matters. However, some customers also noted frustrating communication gaps, repeated staff changes, and unexpected delays during post-completion stages. A few people experienced sluggish response times and prolonged difficulties when trying to get updates on their ongoing cases. Others felt that the lack of proactive contact made the overall transaction significantly more stressful than expected.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their professionalism, responsiveness, and... See more

Service

Clients share positive opinions on service, highlighting efficient conveyancing and dedicated support teams... See more

Customer service

Reviewers mention positive feedback about customer_service, noting a fantastic experience from start to... See more

Response time

Customers had positive experiences with response_time, consistently highlighting prompt and helpful... See more

User experience

Reviewers highlight positive aspects of user_experience, noting that communication is consistently clear,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A pleasure to work with Jack and Amy at RG Law on our purchase. Both were professional, responsive, and communicative throughout the whole process, keeping us informed at every stage and always quick... See more

Company replied

Rated 5 out of 5 stars

Conveyancing excellent and aftercare team great. Always answer the phone - which particular wins for me. I don't call a lot but I do want an update. This team will always come back to you if yo... See more

Company replied

Rated 5 out of 5 stars

Our experience with Laura Wiseman and Will Turnball has been excellent. They have been very helpful in communicating information clearly and timely through email and over the phone. The stages through... See more

Company replied

Rated 5 out of 5 stars

Georgia L and Laura W were both incredibly easy to deal with and personable. Everything was dealt with in a timely manner and any questions/queries from us were explained clearly. We had a touch & go... See more

Company replied


Company details

  1. #24 of 65 best companies in Conveyancer
  2. #17 of 38 best companies in Estate Planning Lawyer
  3. #37 of 83 best companies in Law firm
  4. #27 of 58 best companies in Lawyer
  5. #61 of 159 best companies in Legal Services
  6. #21 of 43 best companies in Property lawyer

Written by the company

At RG Law, we are passionate advisors who build lasting connections with our clients long after their transaction has completed. We believe legal advice is about more than completing a matter. It is about building trusted relationships, understanding what matters most to our clients, and providing expert guidance and support throughout life's important milestones. Operating across England and Wales from our offices in Sidcup and York, we provide a fully online service, allowing clients to access expert legal advice without the need to visit our offices. Our specialist teams support clients with residential and commercial property transactions, new-build conveyancing, wills, probate, estate administration, trusts, and lasting powers of attorney. Over the last year, RG Law has received significant industry recognition for client care, commitment to training, business development, and professional excellence. Our achievements include award wins at the Modern Law Conveyancing Awards and a Highly Commended accolade for Conveyancer of the Year. We were also Highly Commended at The Negotiator Awards for our work and collaboration within the property sector. Our award-winning New Build Team specialises in helping clients and developers navigate the unique challenges and demanding timescales associated with newly constructed properties. With a strong focus on communication and efficiency, the team is geared towards meeting strict 28-day exchange deadlines while delivering an exceptional client experience. Our Wills, Probate and Estate Planning Team provides practical, straightforward advice to help clients protect their assets and plan for the future. From wills and lasting powers of attorney to inheritance tax planning, trusts, probate and estate administration, we help individuals and families make informed decisions to protect their most valuable assets with confidence. Everything we do is guided by our five core values: Openness, Excellence, Happiness, Opportunity and Togetherness. Our mission is simple: to be trusted advisors who build lasting connections, develop our people, support our communities, and help our clients move forward with peace of mind.

Your Trusted Legal Partner – RG Law

Written by the company

An Extraordinary Service Is Just a Click Away?
At RG Law, we’re more than just lawyers – we’re your trusted partners in every step of your legal journey. Our expert team of property and probate lawyers delivers exceptional client service with a personal touch. Whether you're buying or selling a home, we provide a proactive and consistent Conveyancing experience to keep things moving smoothly. Looking to plan? Our Wills and Probate specialists are here to help you protect what matters most. From drafting your Will to setting up a Lasting Power of Attorney, we’ll ensure your wishes are documented. Probate can feel overwhelming, but with RG Law by your side, you don’t have to navigate it alone. We offer straightforward advice, help manage inheritance tax issues, and assist in administering the estate, so you can focus on what matters.

Our Client Care Charter

A Service you can track

A Service you can track
While we always strive to get things right, we acknowledge that challenges sometimes arise. It’s in those moments that our steadfast commitment shines through: to listen, act fast, and resolve any issues with transparency and care. Our Client Charter outlines the promises we make to exceed your expectations—and give you the service you want in the way you want it.

Contact info

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Rated Excellent for Conveyancing by You

2600+ reviews for our award-winning property. Wills and Probate teams.

4.8

Excellent

TrustScore 5 out of 5

3k reviews

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4.8

All reviews

(3,085)

319 reviews in the last 12 months

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Rated 1 out of 5 stars

Terrible Post-Completion service

According to the previous post, to complain about their service about the post-completion service.
You may have a good experience with the pre-completion service because they need to get paid. But the post-completion service is extremely terrible and H.Meek is handling my case
- Actually, they have no response at all no matter how many times you chase by email. They will only respond once I make a comment on social media including Trustpilot.
- Even they respond. But just like “Sorry, sorry! We are working on it and will get back in 5days” (Finally nothing happened, The last response was Jan 19, 2026; Nov 12, 2025; Oct 17, 2025)
- My case has been pending to settle for more than 3 yrs because the information on the official document provided by RG Law was incorrect. Can’t you imagine!

12 February 2026
Unprompted review
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Reply from RG Law

Hello Lam, this is clearly not the level of service we aim to provide, especially during the post‑completion stage, which is straightforward.

We will need to investigate what is happening. I appreciate your frustration regarding the delays and the difficulty in getting updates. Your comments about communication have been noted.

Regarding the issue with the official documentation, can you email myexperience@rglaw.co.uk with your file reference so this can be investigated immediately.

Thank you for bringing this to our attention. We are committed to putting this right.

Regards Karen

Rated 5 out of 5 stars

We would like to say a huge thank you…

We would like to say a huge thank you to Loren and Haron for all their hard work and support during our home purchase.
This was not an easy or quick process and it took much longer than expected, but throughout the whole journey they remained professional, patient and very supportive.
They kept us informed, explained everything clearly and, most importantly, saw the case through to the very end.
Thanks to their dedication and commitment, we can finally say that we have our own home – and we truly could not have done this without them.
Highly recommended.
Thank you again, Loren & Haron, for never giving up on our case 🏡 Many thanks from Indira and Marius

9 February 2026
Unprompted review
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Reply from RG Law

Dear Indira & Marius,

Thank you for leaving us this 5-Star review! We are delighted to hear that Loren and Haron were able to support you throughout this challenging process. Their professionalism, patience, and commitment are qualities we value, and they will be thrilled to know their efforts made such a difference.

Thank you for choosing RG Law and for recommending us to others.

Kind Regards,
Olivia

Rated 5 out of 5 stars

Loren and Haron were superb

Loren and Haron were superb, very professional and supportive throughout.

28 January 2026
Unprompted review
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Reply from RG Law

Dear Shabnam,

It is amazing to hear that Loren and Haron were superb throughout your conveyancing transaction as they were professional and supportive.

Thank you for choosing RG Law!

Kind Regards,
Olivia

Rated 5 out of 5 stars

Laura was brilliant throughout our…

Laura was brilliant throughout our first home purchase. She made everything easy to understand and both she and her assistant were always there to answer our questions whenever we needed help. We worked well together and completed right on schedule. We're now in our new home - couldn't be happier!

23 January 2026
Unprompted review
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Reply from RG Law

Dear Victor,

Thank you for leaving us this 5-star review! It is great to hear that Laura was brilliant throughout your first home purchase as she made everything easy to understand and answered all of your questions. I am so glad to know that we managed to work together to meet completion expectations too. Thank you for choosing RG Law, we wish you every happiness in your new home.

Kind Regards,
Olivia

Rated 5 out of 5 stars

Excellent work by RG Law who have been responsible for the sale of my Aunts house.

RG Law have been responsible for the sale of my late Aunt's house.
There has been a couple of hurdles on the way and I like the way these have been dealt with. Our solicitor has been both resourceful and professional, keeping us fully engaged and up to date through the various stages.

4 February 2026
Unprompted review
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Reply from RG Law

Dear Alan,

I am glad to hear that we have been able to help you with the sale of your late aunt's house, and dealt with any hurdles along the way. I am glad to hear that we have been resourceful and professional, while keeping you fully engaged and up to date throughout.

Thank you for choosing RG Law for your conveyancing matter.

Kind Regards,
Olivia

Rated 5 out of 5 stars

Outstanding Service from RG Law

We received amazing service from Ana and Bethany at RG Law. From start to finish, the process was friendly, smooth, and impressively speedy. Their professionalism and clear communication made the sale of our property completely stress free. We are truly grateful for their support and would highly recommend their conveyancing services.

30 January 2026
Unprompted review
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Reply from RG Law

Dear Delip,

It is amazing to hear that Ana and Bethany provided an amazing service from start to finish as they allowed the process to be smooth and speedy. I am glad to hear that we managed to make the sale of your property completely stress-free. Thank you for choosing RG Law for your Conveyancing matter, and for recommending us to others!

Kind Regards,
Olivia

Rated 5 out of 5 stars

I would highly recommend RGLaw

I would highly recommend RGLaw. We have recently bought and sold a house. What should have been a short simple chain, ended up being quite complicated. Our solicitors were there for us during this stressful transaction. They were professional and extremely helpful. Thank you for all your hard work.

28 January 2026
Unprompted review
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Reply from RG Law

Dear Lindsey,

Thank you so much for leaving us this 5-Star review!

It is fantastic to hear that during your recent house sale and purchase, we were professional and extremely helpful throughout. Thank you for choosing RG Law for your Conveyancing matter.

Kind Regards,
Olivia

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish! Rianna has been amazing, very proactive and quick to respond to emails. Would definitely use RG Law again!

2 February 2026
Unprompted review
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Reply from RG Law

Dear Cydney,

It is amazing to hear that Rianna has been amazing from start to finish, as she is proactive and quick to respond to emails. Thank you for choosing RG Law for your Conveyancing matter! We look forward to working with you again in the future.

Kind Regards,
Olivia

Rated 5 out of 5 stars

Fantastic Service

We definitely made the correct choice in RG Law. They kept us updated constantly, and chased reports etc, went above and beyond and would recommend them wholeheartedly.

26 August 2025
Unprompted review
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Reply from RG Law

Dear Ruth,

It is fantastic to hear that we did not disappoint you due to our constant updates, chasing and going above and beyond to get things over the line. Thank you so much for choosing RG Law for your Conveyancing matter and for recommending us to others!

Kind Regards,
Olivia

Rated 5 out of 5 stars

You cant beat RG Law!

I cant remember how many times I have used RG Law, they will always be my go too place. Once again I had the delightful Uba for my latest auction property purchase. It was not straight forward due to the christmas break so we had to work a breakneck speed, which as per usual they achieved.

Always, friendly, thorough and a delight to work with.

5 January 2026
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Reply from RG Law

Dear Nicola,

It is amazing to hear that Uba was able to support you again on your auction purchase, even under tight timeframes over the Christmas period. Thank you for choosing RG Law again, and we truly appreciate your ongoing support.

Kind Regards,
Olivia

Rated 5 out of 5 stars

Good


RG Law provided excellent service when I purchased my home. My caseworker, Uba Ngenegb and Becky Williams, was professional and highly recommend RG

26 January 2026
Unprompted review
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Reply from RG Law

Dear Mahdia,

It is amazing to hear that Uba and Becky provided a professional service throughout your house purchase. Thank you for choosing RG Law for your Conveyancing matter, and for recommending us to others!

Kind Regards,
Olivia

Rated 5 out of 5 stars

Excellent service from Uba and Becky

Branch: Sidcup
Service provided: Conveyancing – selling my house
Staff members who stood out: Uba and Becky

I received excellent service throughout my sale. Uba and Becky were consistently prompt, professional, and incredibly patient. I was part of a very slow chain and, admittedly, I was probably an annoying client who asked for updates often but not once did they seem irritated or dismissive.

Whenever I asked them to chase, they did so straight away, and they always kept me updated without me having to follow up repeatedly. They were easy to reach and always returned my calls or emails, which made a stressful process much easier to manage.

I genuinely couldn’t fault anything about the service. Uba and Becky were outstanding from start to finish, and I will definitely be using them again when I buy my next property.

Anything to improve on: Nothing I can think of
Would I recommend them to friends and family: Definitely

23 January 2026
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Reply from RG Law

Dear Mahim,

It is fantastic to hear that Uba and Becky provided an excellent service throughout the sale of your house as they were consistently prompt, professional and incredibly patient throughout. It is also great to know that they always kept you up to date and easy to reach out to.

Thank you so much for leaving us this 5-Star review, and for choosing RG Law for your Conveyancing matter! We look forward to working with you again in the future.

Kind Regards,
Olivia

Rated 5 out of 5 stars

I cannot fault the service we received…

I cannot fault the service we received from RG Law during our house sale and purchase.
I would most certainly use their services again in the future.

23 January 2026
Unprompted review
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Reply from RG Law

Dear Shane,

It is amazing to hear that you used us for your house sale and purchase and could not fault the service you received. Thank you for choosing RG Law for your Conveyancing matter and we hope to work with you again in the future!

Kind Regards,
Olivia

Rated 5 out of 5 stars

Loren and Haron has been amazing…

Loren and Haron has been amazing through out the whole process and it was long because of the tenant situation but they were both excellent

22 January 2026
Unprompted review
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Reply from RG Law

Dear Jigna,

It is fantastic to hear that Loren & Haron have been amazing throughout the conveyancing process. Thank you for choosing RG Law!

Kind Regards,
Olivia

Rated 1 out of 5 stars

NEVER AGAIN!

WOW after looking at other reviewers I can’t understand why my dealings with RG Law were so different. Eight months to complete though i might add not their fault the process was difficult and we had some hiccups but communication OMG not good at all. Ben was my conveyancer but I had no confidence in the information / advice he gave, he was impossible to get hold of, NEVER EVER returned phone messages to the point in the end I had to go through the director Karen to get answers and then if miracles do happen he called me back. I complained through their my experience page and was promised a reply never received a written reply, I was then told that a Matt Gilles another director would get back to me that never happened either.
This company were recommended by HAART estate agents as they said they had a direct ear with the directors of the companies they refer to and it makes the process easier lol even my local Haart team couldn’t get hold of them. I sit here this morning writing this 34 days post completion and I haven’t received a completion statement, any confirmations no paperwork in relation to our purchase. I tried phoning my conveyancer Ben yesterday and today no answer left messages, I phoned his assistant Georgia again no answer and no answerphone, I phoned the post completion line it rings off, I phoned the main phone and it goes to answerphone.
I’m so disappointed and angry with this company that I felt I had to give a review.
I can only say if you are persuaded to use them through HAART then think twice, yes they are cheaper than probably your local solicitor by a few hundred pounds but the stress in dealing with them means it’s not worth the price difference.

19 December 2025
Unprompted review
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Reply from RG Law

Hello Patrick,

It is with regret that I read your feedback regarding your experience with us. We are currently experiencing significant issues with our phone system, which has affected our ability to receive calls or for clients to leave voicemail messages. It seems this has been happening since December without our knowledge, and I completely understand how frustrating this must have been for you. It is very disappointing, especially during an already stressful process.

I am genuinely sorry for the experience you’ve had.

Regarding the outstanding documents you are waiting for, including your completion statement and purchase paperwork, I will look into this immediately to make sure everything is issued to you without further delay.

If there’s anything urgent you need in the meantime, please feel free to email myexperience@rglaw.co.uk, Attn Karen Marsh.

Rated 4 out of 5 stars

Antoinette was very difficult to get…

Antoinette was very difficult to get hold of and would send unclear instructions.

22 December 2025
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Reply from RG Law

Dear Ben,

I am sorry to hear about this as this is not our usual level of service. Please could you email us at myexperience@rglaw.co.uk so we can investigate this.

Kind Regards,
Olivia

Rated 5 out of 5 stars

RG Law have been brilliant to us during…

RG Law have been brilliant to us during our house purchase. They are diligent and respond to all matters promptly. Aimen and Rheanne have drawn up all documents and contracts punctually which has really helped and eased our minds during the sometimes stressful process. Couldn’t recommend them enough.

19 January 2026
Unprompted review
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Reply from RG Law

Dear Macy,

It is fantastic to hear that Rheanne & Aimen have been brilliant during your house purchase as they have responded to all matters promptly, drawn up documents punctually and eased your mind throughout the conveyancing process.

Thank you for choosing RG Law for your Conveyancing matter and for recommending us to others!

Kind Regards,
Olivia

Rated 5 out of 5 stars

Helpful and responsive

Sophie Luckett always responds to requests for help in a timely manor and even liaises with our clients directly to help resolve matters. We are very pleased with the service provided by Sophie as our relationship coordinator. Thank you for all your continued help and support.

16 January 2026
Unprompted review
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Reply from RG Law

Dear Roxy,

It is amazing to hear that Sophie, our Principal Relationship Coordinator always responds to your requests in a timely manor and helps to resolve any matters with our mutual conveyancing clients. Thank you for leaving us this 5-Star review!

Kind Regards,
Olivia

Rated 5 out of 5 stars

Uba was super helpful with our house…

Uba was super helpful with our house move and helped us meet all of our deadlines.

14 January 2026
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Reply from RG Law

Dear Customer,

It is fantastic to hear that Uba was helpful with your house move and met all of your deadlines.

Thank you for choosing RG Law for your Conveyancing matter!

Kind Regards,
Olivia

Rated 5 out of 5 stars

Friendly and helpful

Friendly and helpful. The purchase of my new property was difficult and took than expected. (Through no fault of RG Law) During this stressful period Loren and her team where always supportive and tried their very best for an earliest possible completion date.
Fantastic service.

13 January 2026
Unprompted review
RG Law logo

Reply from RG Law

Dear Pauline,

It is fantastic to know that Loren & Haron supported you throughout your property purchase and provided a fantastic service. It is also great to hear that they managed to get you to completion at the earliest date possible.

Thank you for choosing RG Law for your Conveyancing matter!

Kind Regards,
Olivia

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