Rhino Africa Reviews 

5,474
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 205 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the dedicated agents who design seamless, personalized itineraries and ensure every flight, hotel, and transfer goes smoothly. Travelers are particularly impressed by the warm hospitality of the local staff, wonderful accommodations, and unforgettable wildlife viewing opportunities. Customers note that booking a trip is completely stress-free thanks to the constant care and responsiveness of the planning team. However, some people mentioned occasional travel hiccups, such as long, tedious journeys between certain remote camps or unexpected weather and minor transportation issues. A few reviewers also noted that parts of the itinerary felt a bit exhausting due to the distance involved.

What people talk about most

Service

People report overwhelmingly positive experiences with the exceptional service provided, highlighting... See more

Staff

Consumers find staff to be positive, helpful, and exceptionally knowledgeable about the destinations.... See more

Holidays

Reviewers highlight positive aspects of holidays, describing their trips as unforgettable and amazing... See more

Location

Reviewers mention positive feedback about location, highlighting that every destination offered exceptional... See more

User experience

Customers had positive experiences with user experience, highlighting stress-free and seamless trip planning.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Finally got to Africa to fulfill a lifetime dream and we can’t thank Justine from Rhino Africa enough for the exceptional guidance throughout the whole process. Truly a a kind professional who worked... See more

Company replied

Rated 5 out of 5 stars

Danielle at Rhino Africa was spectacular in her trip planning for us! From day one a year ago she asked us what we were looking for and turned it into a first class trip! The travel, safaris, parks,... See more

Company replied

Rated 5 out of 5 stars

My family of four had an amazing safari in Botswana organised by Justine Ryan at Rhino Africa. We stayed in 3 different lodges all run by the wonderful people at African Bush Camps with a post safari... See more

Company replied

Rated 5 out of 5 stars

We had a fantastic experience with Rhino Africa as designed by Daniella Fraser our agent. It was second to none of our travels over the past 2 decades. We fell in love with South Africa a year ago Ma... See more

Company replied


Company details

  1. Travel agent
  2. Tour operator

Information provided by various external sources

...a passion for people, a passion for wildlife and a passion for the magnificent landscapes of Africa. Established in 2004, Rhino Africa has rapidly become Africa's leading online tour operator bringing over 15,000 guests each year to Africa.

Welcome to Rhino Africa!

Written by the company

Authentic African travel experiences
Tailor-made advice and itinerary planning and booking
Personalised, hand-picked experiences
First-hand knowledge and service excellence
Based in Cape Town, we are African travel experts
Leaving a legacy of positive change in Africa
Community upliftment and wildlife conservation
Financial protection and price guarantee
Safety and peace of mind through financial protection, price guarantee, and personal support

Contact info

5.0

Excellent

TrustScore 5 out of 5

5k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(5,474)

243 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect experience with Rhino Africa

Our experience with Rhino Africa was absolutely perfect. We worked with Justine to plan a two-week trip to South Africa, including stays in Cape Town, Winelands and a safari. Planning such a big trip from the US was daunting. But from the very first email communication, Justine laid out a trip that incorporated all of our requests and more, and answered all of our questions. It was the trip of our dreams and we have Justine to thank for that!

17 March 2026
Unprompted review
Rhino Africa logo

Reply from Rhino Africa

Dear Clare,
Thank you for sharing such a thoughtful reflection on your journey with us. Planning a trip of that scale from afar can feel like piecing together a puzzle without seeing the picture on the box, so it means a great deal to know that the process felt clear, supportive, and exciting from the very beginning.

I’ve made sure your kind words reach Justine. She has a real gift for turning ideas into experiences that feel effortless once you’re in them, and I know she’ll be delighted to have played a part in shaping such a special trip for you.

We’re truly grateful you chose to travel with us, and we hope South Africa has left a lasting imprint long after your return home. When the next adventure starts calling, we’ll be right here to help you answer it.

Warm regards,
The Rhino Africa team

Rated 5 out of 5 stars

Great Africa experience

Tara and her team delivered an amazing experience. Between the selection of our hotels in multiple cities, which were all exceptional, and the programming itself, which accounted for activities appropriate for our 3 small children, everything overdelivered. We will be sure to recommend them in the future

23 March 2026
Unprompted review
Rhino Africa logo

Reply from Rhino Africa

Hello Tadeu,

Thank you for sharing such a generous reflection of your journey with us. It’s incredibly rewarding to know that the experience felt seamless and thoughtfully put together, especially with little ones in the mix, that balance is something we care deeply about getting just right.
Tara will be so pleased to know the trip resonated in this way, and your recommendation truly means a great deal to all of us.

We would love to welcome you and your family on another adventure whenever the time feels right.

Warmest regards,
The Rhino Africa team

Rated 5 out of 5 stars

Everything was flawless

We had an excellent experience with this agency during our safari trip. From the very beginning, the transportation arrangements were smooth, punctual and very well organised.
What really stood out was their flexibility and support with last-minute changes. Our plans shifted during the trip, and the team handled all adjustments quickly and efficiently, always making us feel reassured and well taken care of.
Communication was clear, responsive and professional throughout. It made a big difference to have such reliable support while travelling.
We truly felt that they went above and beyond to ensure everything worked perfectly.
Highly recommended for anyone planning a trip do Africa.

12 March 2026
Unprompted review
Rhino Africa logo

Reply from Rhino Africa

Dear Aline,

Thank you for sharing such a detailed and thoughtful review. We’re delighted to hear that the team’s flexibility and support made your safari stress-free and enjoyable, especially when plans changed on the go.

It’s wonderful to know that our communication and care helped you feel reassured throughout your journey. Your recommendation means a lot, and we look forward to helping you plan your next adventure in Africa!

Warm regards,
The Rhino Africa Team

Rated 5 out of 5 stars

Wonderful Experience

Despite some initial roadblocks and delays, Rhino Africa planned an unforgettably wonderful time. They planned every detail to perfection, and everything went off without a hitch. Every reservation, transfer, and tour was perfect. The accommodation choices were impeccable.
The entire trip was perfect. My only caveat is that the traveler would be well-advised to carefully read the Terms and Conditions of the "100% Refundable Deposit” because it’s not as straightforward as one might wish.

1 March 2026
Unprompted review
Rhino Africa logo

Reply from Rhino Africa

Dear Kevin,

We’re thrilled to hear that your trip turned out to be such a wonderful experience. It’s always our goal to make every transfer, reservation, and tour run smoothly, and it’s fantastic to know it all came together for you.

We’d love the opportunity to help plan your next adventure and create another seamless, unforgettable journey in Africa.

Warm regards,
The Rhino Africa Team

Rated 4 out of 5 stars

Great itinerary put together for us by Rhino Africa

Great itinerary put together for us by Rhino Africa to drive from Cape Town to WIndhoek. All the accommodation was perfect and very varied. Some of the driving times which came straight from Google were very optimistic based on the terrain. More local knowledge of conditions needed. Also an extra N$445 per vehicle road tax had to be paid when taking the vehicles from SA to Namibia, which wasn't mentioned. The quality of the trucks was excellent, 2 spare wheels included. Enjoyed every bit of the trip.

17 February 2026
Rhino Africa logo

Reply from Rhino Africa

Hello Carol,

Thank you for your thoughtful feedback. We’re so glad to hear you enjoyed the journey.
We really appreciate your kind and invaluable insight, and we’ll be sure to review how we communicate these details.

It’s wonderful to know you enjoyed every part of the trip overall; that’s exactly what we hope for.

Warm regards,
The Rhino Africa Team

Rated 5 out of 5 stars

We spent wonderful days in South Africa and from the Seychelles!


For holidays in Africa, rhino Africa has been the best contact for us for years! This is especially true for Mrs. Wilfart! Thank you!

25 February 2026
Rhino Africa logo

Reply from Rhino Africa

Dear VO,

Thank you so much for your kind words and for trusting Rhino Africa over the years, it truly means a lot to us.

We’re especially pleased to hear your praise for Mrs Wilfart; we’ll be sure to pass it on to her.

We look forward to helping you plan many more memorable African holidays.

Warm regards,
The Rhino Africa Team

Rated 5 out of 5 stars

Last Journey to Africa

We just finished our 9th trip to Africa with Rhino Africa and they have never failed to deliver. They simply make your stay in Africa so easy, elegant and a bit crazy at the same time (crazy in a great way) Every transfer and booking are seamless. All the Hotels and Camps they recommend are top notch.
If you plan or want to go to Africa, we highly recommend calling Rhino Africa. Ask for Daniela, she is the best.

1 March 2026
Unprompted review
Rhino Africa logo

Reply from Rhino Africa

Hello Brian,

Your 9th journey! That’s not just travel, that’s a tradition, and we feel incredibly honoured to be part of it each time.
Thank you for trusting us to craft experiences that feel seamless, elegant, and just the right kind of “crazy.” That sense of wonder and surprise is exactly what we hope every trip delivers, so it means a great deal to know it continues to resonate with you.
Daniela is absolutely delighted with your kind words.
Here’s to many more African chapters ahead. We can’t wait to help you write the next one.

Warm regards,
The Rhino Africa Team

Rated 5 out of 5 stars

Just returned from a once in a lifetime…

Just returned from a once in a lifetime trip to see the gorillas in Rwanda and a safari in Kenya. Rhino Africa booked us a fabulous trip that was seamless and well handled with their partner company in East Africa. We have worked with Janine before and she is a dedicated agent. We did have a mixup in our itinerary but she was able to make the switch for us without additional cost to us which was much appreciated. We will gladly use Rhino again for any more of our African adventures!

30 January 2026
Unprompted review
Rhino Africa logo

Reply from Rhino Africa

Thank you, Alex, for taking the time to share this review. It means a great deal to our team, especially Janine.

What a special combination of experiences in Rwanda and Kenya. We’re so pleased everything came together well and that you felt supported by our East Africa partners throughout.

It’s always a pleasure working with you, and we truly value your continued trust. We’d be delighted to assist with your next African adventure whenever the time comes.

Kind regards
The Rhino Africa team

Rated 5 out of 5 stars

Three trips arranged by Rhino Africa

Just arrived home after our 3rd trip arranged by Icon Expeditions/Rhino Africa. We appreciate how our consultant, Ian Kriek, really listened to what we were hoping for from each trip and made some brilliant suggestions based on his first hand knowledge and our personal circumstances. This last trip included 4 internal flights and stays in Sabi Sands, Victoria Falls, Zambia and Cape Town. Everything went smoothly and we were treated to some wonderful experiences to celebrate 40 years of marriage. Ian being on the end of a phone gave us confidence that if there were any hiccups, he would quickly find a solution. We even met Ian in Camps Bay for a drink and to thank him in person. Our experience with the company and Ian have ensured our trips to South Africa have been exciting, hassle free leading to a great love of this country. Although this was going to be our last visit, we are already looking to how we can finance our next last visit!!

7 February 2026
Rhino Africa logo

Reply from Rhino Africa

Thank you so much for sharing this, and congratulations on such a remarkable anniversary.

It’s incredibly rewarding to know that, across three journeys, you’ve felt heard and thoughtfully guided. Drawing on personal insight and shaping each trip around what matters most to you is exactly the intention, so it’s wonderful to see that reflected in your experience.

We’re especially pleased that everything ran smoothly across the different regions and that you felt supported throughout. Having someone easily reachable when you’re travelling far from home can make all the difference, even if their help isn’t ultimately needed.

Meeting up in Camps Bay must have been a lovely full-circle moment. Experiences like that are a reminder that travel is as much about people as it is about places.

Thank you again for your continued trust. If another “final” visit begins to take shape, we would be delighted to help you plan it.

The Icon expeditions and Rhino Africa team

Rated 5 out of 5 stars

We had an outstanding safari experience…

We had an outstanding safari experience organized by Rhino Africa. Our stay at Madikwe Kopano Lodge and Marataba Safari Lodge was simply fantastic.

When heavy rainfall forced the closure of lodges in Kruger National Park, Rhino Africa reacted immediately and rearranged our itinerary at very short notice. Thanks to their professionalism, flexibility, and excellent support, we were still able to enjoy an unforgettable safari in other beautiful reserves.

A truly first-class service — we highly recommend Rhino Africa for anyone planning a luxury safari.

29 January 2026
Rhino Africa logo

Reply from Rhino Africa

Thank you for sharing your experience with us, Désirée.

It is wonderful to hear that your time at Madikwe Kopano and Marataba left such a lasting impression. While the unexpected weather in the Kruger certainly presented a challenge, ensuring your journey remained seamless and sophisticated was our absolute priority. We are delighted that the alternative reserves provided the perfect backdrop for your safari and that you enjoyed a smooth transition despite the sudden change in plans.

Your appreciation for the quick adjustments means a great deal to us.

We hope the memories of the South African wilderness stay with you for a long time to come.

Kind regards,
The Rhino Africa team

Rated 5 out of 5 stars

Our experience with Rhino Africa…

Our experience with Rhino Africa exceeded all expectations! We received VIP treatment for every step of our two week visit to South Africa. They organized everything from travel to safaris to Winelands and all of the stops and experiences in between. I highly recommend that you let them help plan you the most perfect travel experience of your life.

15 February 2026
Unprompted review
Rhino Africa logo

Reply from Rhino Africa

Dear Alexander,

Thank you for sharing such thoughtful feedback.

Two weeks is a meaningful amount of time to step away from everyday life, and we are so glad you could to enjoy it fully, from the wildlife encounters to time in the Winelands and everything in between. South Africa has a way of creating unforgettable moments, and it is wonderful to know your journey was filled with them.

We truly appreciate your recommendation and the trust you placed in us to help shape your experience. It means a great deal.

Wishing you many more remarkable travels ahead.

Kind regards,
The Rhino Africa Team

Rated 5 out of 5 stars

Top class service for high end travel

Honest, organised, thorough, and very knowledgable. Consistently excellent.

20 February 2026
Rhino Africa logo

Reply from Rhino Africa

Hello Suravi,

Thank you very much for your kind words.

We are so honoured that you have chosen to journey through us with us.

Thank you again, and we look forward to more thoughtful adventures with you.

Kindest regards
The Icon Expeditions and Rhino Africa team

Rated 5 out of 5 stars

A Trusted Travel Partner

This is the 4th time we have relied on Rhino Africa to coordinate our desired African Safaris and related travel. Having had many trips to Africa even prior to using Rhino, I have a good idea of what I want to do each time, and Rhino does a great job of taking that information and making the trip happen, seamlessly. A special shout to Justine Ryan, who is the person I reach out to directly and does thorough, and cheerful, job of making my wishes come true.

8 February 2026
Unprompted review
Rhino Africa logo

Reply from Rhino Africa

Thank you Michael, for your wonderful feedback!

We’re thrilled that Justine has been able to bring your ideas to life so smoothly each time. Knowing this is your fourth trip with us is such an honour, and we can’t wait to start planning the next adventure that matches your vision.

Best regards,
The Rhino Africa Team

Rated 5 out of 5 stars

Lifetime memories

I did not know where to begin to arrange a trip to South Africa. On investigating options, I found Rhino Africa and reached out to them with my requests. Their representative responded and did a fabulous job organizing the perfect trip by arranging accommodations, flights, transfers to and from airports and hotels and tours. They organized and individualized my trip to meet all of my requests. Our representative was patient and efficient and listened to our interests and needs. This is more than a 5 star company. The two week trip was flawless. The safari was a life time experience. The workers, food, drinks and accommodations were above our expectations. They went out of their way to make sure everything was wonderful. I will and have recommended Rhino Africa and would definitely use them again.

29 January 2026
Rhino Africa logo

Reply from Rhino Africa

Hello DB,

Thank you for your kind words and for trusting us with your South African journey.

It is a pleasure to hear that the logistics of your two-week stay, from the flights to the private transfers, unfolded with such precision. We are particularly pleased that the safari surpassed your expectations; those moments in the bush often define a trip, and hearing they were a highlight is truly rewarding.

We look forward to welcoming you back to the continent in the future.

Kind regards,
The Rhino Africa team

Rated 5 out of 5 stars

10/10 from start to finish

The luxury chauffeur services as well as the Stellenbosch wine tour was perfect. Definitely looking forward to experience the Okavango Delta Safari next time.

29 January 2026
Rhino Africa logo

Reply from Rhino Africa

Hello Alain,

Thank you sincerely for your kind words.

It is a pleasure to know that the seamless transitions and the refined atmosphere of Stellenbosch defined your journey. There is no better way to appreciate the Winelands than with a dedicated chauffeur and a glass of fine South African wine.

The untamed beauty of the Okavango Delta offers a magnificent contrast to the Cape, and we look forward to seeing you immersed in that wilderness soon.

Kind regards,

The Rhino Africa team

Rated 5 out of 5 stars

Incredible Support

First, the detail with which Tara Beckett delivered our itinerary exactly in line with our request, and with some additional suggestions that showed great knowledge was exceptional. However, what was even more exceptional was the attention she gave when we were on our holiday. The rains came to such an extent that it became impossible to stay in the South Kruger. Rather than leaving us to our own devices, Tara gave up her Sunday to rearrange everything from our Game reserve and safari lodge to transportation. Communication was incredible in the circumstances and we ended up with a fantastic safari experience when it could have been a disaster without Tara's support. We will always use Rhino Africa when we visit the African continent. Thank you!

18 January 2026
Unprompted review
Rhino Africa logo

Reply from Rhino Africa

Dear Mark,
Thank you so much for your kind words, both for Tara and our team. Your words mean the world to us.

While the elements certainly tested our capacity and ability to pivot, seeing your holiday transition from potential uncertainty into a fantastic safari experience is incredibly rewarding. Ensuring you remained immersed in the magic of the bush, rather than the logistics of the rain, remained our highest priority.

We look forward to welcoming you back to the continent for your next chapter of discovery. And we are also so very happy you had an enjoyable experience. Thank you Mark!

Kind regards,
The Rhino Africa team

Rated 5 out of 5 stars

Fantastic service from Gillian all…

Fantastic service from Gillian all through the booking process.
From the minute we arrived until we left everything ran like clockwork.
We will definitely use Rhino Africa again and I’ve recommended to friends already.

21 January 2026
Rhino Africa logo

Reply from Rhino Africa

Dear Mrs Clark,

Thank you sincerely for your kind words and for recommending us to your friends; there is no greater compliment than your personal endorsement.

It is wonderful to hear that your journey unfolded with such precision. We take great pride in ensuring every transition is fluid, allowing you to relax and enjoy the rhythm of your holiday.

We look forward to crafting another seamless African adventure for you in the future. We are so glad you had a wonderful time!

Kind regards,
The Rhino Africa team

Rated 5 out of 5 stars

Zambia Zimbabwe

Our family of four had the most wonderful time in Zambia and Zimbabwe. Carl, from RhinoAfrica, organised a great itinerary for the 10 nights including a fantastic river camp on the Zambezi River and visits to Livingstone and Victoria Falls. All was well planned and went very smoothly. We much appreciate Carl's attention to detail. Thank you for a great family holiday. Judy

22 September 2025
Unprompted review
Rhino Africa logo

Reply from Rhino Africa

Dear Judy,

Thank you for your kind words. We’re so pleased to hear that your family trip unfolded so smoothly and delivered the kind of experience you were hoping for. Carl takes great pride in thoughtful planning, and he’ll be delighted to know his care and attention helped shape such a memorable holiday.

It was a pleasure arranging this journey for your family, and we’re grateful you trusted us with it. We hope the memories you’ve made will stay with you for a long time to come.

Warm regards,
The Rhino Africa Team

Rated 5 out of 5 stars

Wonderful Game Lodge booked with Rhinoafrica

We had in Janaury booked via Rhinoafrica a wonderful stay in Morukuru River Lodge in Madikwe. We where 7 people, 6 adult and one child age 3. We had this faimly lodge for us alone. Own driver, own Cook, own staff. Absolutely recommandable. 5 nights of wonderful game drives, wonderful people and so much care and so many nice moments .
We have been picked up from hotel in JB, brought back, save driver...so everey single moment was well organzied and arranged.
We book safaries with Rhinoafrica now for more than 10 years and never faced any single problem. 100 points ( and absolut good and perfect support by Anja Kemp)

5 January 2026
Rhino Africa logo

Reply from Rhino Africa

Dear Eckhard,

Thank you for sharing such generous feedback. It’s wonderful to hear that your time at Morukuru River Lodge was so special and that the exclusive setting worked so well for your family. Experiences like these, where everything flows seamlessly and personal touches truly shine, are exactly what we strive to create.

We’re especially grateful for your continued trust over the past decade. Knowing that your journeys with us have been consistently smooth and rewarding means a great deal to our entire team. Anja will be delighted to hear your kind words, and we’ll be sure to pass them on.

We look forward to helping you shape many more memorable safaris in the years ahead.

Warm regards,
The Rhino Africa Team

Rated 5 out of 5 stars

Excellent planning and organization of…

Excellent planning and organization of the travel, thourgh Rhinoafrica, everything went well!
Especially the manager of Bisate Reserve, in Ruanda Patrick Muhire and his Team cared so much for us and made our stay unforgettable, he as well cared for a lost item, and organized in the shipping of it to our homecountry, which made us very happyThank you so much Patrick!!

10 December 2025
Unprompted review
Rhino Africa logo

Reply from Rhino Africa

Dear Ulrike,

Thank you for taking the time to share your feedback. We’re pleased to hear that everything ran smoothly and that your journey met your expectations.

It’s especially rewarding to know that Patrick Muhire and his team at Bisate Reserve took such good care of you and went the extra mile in assisting with your lost item. I will be sure to pass along your kind words to them.

Thank you for travelling with Rhino Africa.
The Rhino Africa team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look