Finally got to Africa to fulfill a lifetime dream and we can’t thank Justine from Rhino Africa enough for the exceptional guidance throughout the whole process. Truly a a kind professional who worked... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Danielle at Rhino Africa was spectacular in her trip planning for us! From day one a year ago she asked us what we were looking for and turned it into a first class trip! The travel, safaris, parks,... See more
Company replied
My family of four had an amazing safari in Botswana organised by Justine Ryan at Rhino Africa. We stayed in 3 different lodges all run by the wonderful people at African Bush Camps with a post safari... See more
Company replied
We had a fantastic experience with Rhino Africa as designed by Daniella Fraser our agent. It was second to none of our travels over the past 2 decades. We fell in love with South Africa a year ago Ma... See more
Company replied
Company details
Information provided by various external sources
...a passion for people, a passion for wildlife and a passion for the magnificent landscapes of Africa. Established in 2004, Rhino Africa has rapidly become Africa's leading online tour operator bringing over 15,000 guests each year to Africa.
Welcome to Rhino Africa!
Written by the company
- Authentic African travel experiences
- Tailor-made advice and itinerary planning and booking
- Personalised, hand-picked experiences
- First-hand knowledge and service excellence
- Based in Cape Town, we are African travel experts
- Leaving a legacy of positive change in Africa
- Community upliftment and wildlife conservation
- Financial protection and price guarantee
- Safety and peace of mind through financial protection, price guarantee, and personal support
Contact info
103 Francis St, Zonnebloem, 7925, Cape Town, South Africa
- +27 21 469 2600
- enquiries@rhinoafrica.com
- www.rhinoafrica.com
5.0
Excellent
5k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was truly a dream vacation
It was truly a dream vacation. Everything was perfect. The accommodations were magical, the entire staff welcoming and service was exemplary. The game drives led by George and cruz were so enjoyable and entertaining. We learned and experienced so much. We will share with our friends and will definitely be back.
8 January 2026
Unprompted review
Reply from Rhino Africa
Hello
Thank you for taking the time to write and for sharing your experience with us. It’s always rewarding to hear when a journey comes together so seamlessly, from the people who host you to those who guide you through the wilderness.
I’m glad that the team on the ground played such a strong role in shaping your time, particularly George and Cruz. I’ll be sure your feedback reaches them.
We appreciate you recommending us to others and look forward to assisting again whenever Africa calls you back.
Kind regards,
The Rhino Africa team
Samantha planned a trip of a lifetime!
Samantha planned a trip of a lifetime for our family of four (2 adult kids aged 20 and 22)! She understood our goals and gave us 2 safari experiences we will never forget. The logistics were seamless and the accommodations, extra experiences (Cataract Pools and village visit in Victoria Falls) and food were all top notch.
Having someone plan your trip who is based on the African continent gives you an added sense of comfort that makes the trip 100% worry free!
I would highly recommend to anyone that they use Samantha at Rhino Africa - you will not be disappointed!
20 December 2025
Reply from Rhino Africa
Thank you for your kind words, Aine.
It is wonderful to know your family returned home with such incredible memories. Balancing a trip for adults and grown-up children is an art, and we are glad the safaris and your time in Victoria Falls hit the mark so perfectly.
Having local experts manage the finer details clearly allowed you to relax and enjoy the scenery without a second thought. We are delighted that the logistics and hospitality exceeded your expectations, and we hope to welcome you back to Africa whenever you're ready to return.
Kind regards,
The Rhino Africa team
Wonderful South Africa and Zimbabwe trip
Tara and Chanel organized everything down to the smallest detail. We felt incredibly well taken care of and highly recommend using Rhino Africa
22 December 2025
Unprompted review
Reply from Rhino Africa
Thank you for your kind words, Alyson.
It is a pleasure to know that the meticulous planning behind your journey allowed you to feel completely at ease. Entrusting your travel details to others requires a great deal of confidence, and we are delighted that the care Tara and Chanel put into your arrangements provided such peace of mind. Your recommendation is the highest compliment we could receive, thank you so much.
We look forward to assisting you again, as soon as you're ready to return.
Kind regards,
The Rhino Africa team
Thorough and Amazing
Janine was extremely thorough, understood our requirements and worked to our budget. Everything went down without a hitch including transfers and all internal flights. We had the most fabulous time visiting Sabi Sands and Timbervati game reserves. We were lucky to have close encounters with the big 5 and much more. I will definitely be recommending Rhino Africa to our friends and family.
16 December 2025
Unprompted review
Reply from Rhino Africa
Hello Paul,
Thank you for taking the time to share such a wonderful review. We’re delighted to hear that Janine planned your journey so seamlessly that it met both your requirements and budget, with everything, from transfers to internal flights, running smoothly.
It’s especially lovely to know you had such memorable experiences in Sabi Sands and Timbavati, with those special Big 5 encounters making the trip even more rewarding.
Thank you as well for your kind recommendation to friends and family. It truly means a great deal to us. We’d be thrilled to help you plan another African adventure whenever the time feels right.
Warm regards
The Rhino Africa team
The very best safari experience
Rhino Africa provided a very smooth and seamless service and chose wonderful accommodation and locations.
We booked the recommended two days at the panorama route and a 5 day experience at the Inyati lodge in Sabi Sands game reserve. It was an outstanding experience with one of the best hospitality experiences we had. The staff at the lodge took care about every individual wish and provided us with a real immersive nature experience and understanding of wildlife.
We thank Rhino Africa for helping us to find this great place and making it so easy to get there and further on to Cape Town. Everything was so well organised right after we landed in Jo‘burg. Wherever we stepped out there was a very friendly person waiting for us and helped us getting to our next station.
While planning the trip, Manuela did a very good job with finding the „right“ places for us.
22 December 2025
Reply from Rhino Africa
Dear Matthias and family,
Thank you for sharing such a thoughtful and detailed review. We’re delighted to hear that your journey felt smooth and seamless from the moment you landed, and that the Panorama Route and your time at Inyati delivered such an outstanding and immersive experience.
It’s especially wonderful to know how the hospitality and attention to detail at the lodge left a lasting impression, and that every transfer and transition along the way felt effortless and well supported. That sense of being taken care of is exactly what we strive for.
Thank you as well for your kind words about Manuela. We’ll be sure to pass on your feedback to her, as she takes great care in matching guests with the places that truly suit them.
We’re so pleased to have been part of your family’s African adventure and would love to assist again should you decide to return.
Warm regards
The Rhino Africa team
This is my third Safari with…
This is my third Safari with Out2Africa. We travel as a couple each time, and our first two trips to Kenya and South Africa were great. This trip to Rwanda somehow managed to be even better than those. Our trip planner, Glen, was attentive to our request. He listened to what we wanted to get out of the trip and worked with our budget to get us the most memorable experience. He gave us all the information we needed before arriving so that we were well prepared with all the necessary permits and reservations see the Gorillas and Chimpanzees with no issues.
Arriving in Rwanda we were met by our guide and driver Diogene. He was kind, smart and knew Rwanda like the back of his hand. He made our journey comfortable and fun. He was a real superstar.
Even though we had a delay in our flight and didn't get in until a day after originally planned, Glen and Diogene made sure we didn't miss a thing and weren't rushed. The hotels we stayed at were top of the line. The itinerary got us to see so much, from Chimpanzee treks, Gorillas, and the classic Safari at Magashi Camp. We had plenty of time at each location to soak in the sights and not feel like we were rushed. I would also like to call out the quality of our final stay at Magashi Camp. One of the most beautiful locations and the entire staff was incredible. I have never felt hospitality like that before. I was really sad to leave that resort. I'd like to say that this was the trip of a lifetime, but it was so good, I will have to do it again. And when that time comes, I will reach out to Out2africa and hopefully Glen will be there to guide us through another journey.
4 January 2026
Reply from Rhino Africa
Hello,
It is truly wonderful to welcome you back for your third journey with Out2Africa. Having shared your previous adventures in Kenya and South Africa with us, we are honored that you chose us once again to explore the "Land of a Thousand Hills."
There is something deeply profound about the mist-covered forests of Rwanda, and we are thrilled that this experience managed to exceed even your highest expectations. It is heartening to hear how Glen translated your vision into a seamless reality. We believe that the anticipation of seeing the Gorillas and Chimpanzees should be filled with excitement rather than paperwork, and I will be sure to share your kind words with him. Glen will be delighted to know his preparation gave you that peace of mind.
Thank you for the kind words about Diogene. We are very fortunate to work alongside dedicated and passionate industry partners.
They say that Africa stays with you long after you leave her shores, and your note suggests that is exactly the case. We look forward to the day you decide to make it a fourth journey. Whether it is a return to the mist or a new horizon entirely, Glen and the rest of our team will be ready to welcome you back.
With warm regards,
The Out2Africa and Rhino Africa team
The perfect trip
We had the perfect trip. Everything was seamless and it allowed us to relax. I wouldn't change anything. What a wonderful team! I would work with Celeste and Jammie again in a heartbeat.
3 January 2026
Reply from Rhino Africa
Dear BAC & the G. family,
Thank you for your kind feedback.
It is a pleasure to hear that the coordination of your journey allowed for total peace of mind. Celeste and Jammie take great care in the finer details of an itinerary to ensure every transition is effortless, and knowing their efforts contributed to such a restorative experience is very rewarding for them.
We appreciate you choosing to travel with us and look forward to being of service again.
Kind regards,
The Icon Expeditions and Rhino Africa team
We traveled as a family with 2 kids (10 and 11)
Great Support, great accommodations, great safaris, everything was perfect and even we traveled a lot it was easy and relaxed.
1 January 2026
Reply from Rhino Africa
Hello Sandra,
Thank you for taking the time to share your family experience. Creating journeys that feel well supported and unhurried, especially when travelling as a family, is something we care deeply about.
We’re glad to have been part of your travels and appreciate the trust you placed in us.
Wishing a most joyful 2026!
Kind regards,
The Rhino Africa team
Rhino and Candice were great to work with. Perfect trip!
Candice was a treat to work with. She was patient and creative in fine-tuning the trip to perfection. Nuria was also helpful as the trip approached and dealing with our queries.
In the early stages of our trip planning, I was working with several other planners. None even came close to Candice's knowledge and proposed solutions.
25 December 2025
Reply from Rhino Africa
Thank you for your feedback, Michael.
It is rewarding to hear that the collaboration with Candice and Nuria provided the clarity and expertise required to finalise your plans. Designing a bespoke journey often requires a patient, thoughtful approach, and we are glad their insights stood out during your planning process.
We appreciate you choosing to travel with us.
Kind regards,
The Rhino Africa team
An Unforgettable Journey
Our experience with Rhino Africa was nothing short of incredible, and it’s all thanks to our amazing travel consultant, Janine Gous. From the very beginning, she guided us through every step of the booking process with reassurance, answering our countless questions with such kindness and detail.
When we encountered a small issue during our trip, Janine was quick to respond and had it resolved almost instantly. Her efficiency and care made us feel completely supported no matter where we were. The thoughtful gift from Rhino Africa during our journey was the perfect touch, reminding us how much heart this company put into our experience.
Honestly, if it weren’t for Janine’s encouragement and expertise, we might never have gone on safari but we’re so glad we did. It turned out to be the absolute highlight of our entire trip and an experience we’ll cherish forever.
Thank you, Janine and Rhino Africa, for turning our dream into a beautifully seamless reality. We can’t wait to plan our next adventure with you!
6 October 2025
Unprompted review
Reply from Rhino Africa
Hello Nwanneka,
Thank you so much for taking the time to share such a generous and heartfelt review. We are truly delighted to hear that your experience with us was a memorable one.
Janine will be absolutely thrilled to read your kind words. Her care, attention to detail, and calm presence are exactly what we hope every traveller feels throughout their journey, and it means a great deal to know you felt so supported every step of the way.
We are especially glad that the safari became the highlight of your trip. Knowing it is an experience you will cherish makes what we do deeply rewarding. Thank you for noticing the small touches along the way. They come from a place of genuine care.
We would be honoured to help you plan your next adventure when the time comes.
Warm regards
The Rhino Africa team
Dream Honeymoon
We had the best experience with Tara and Rhino Africa! They were amazing in helping us plan our dream honeymoon and we had the best trip ever. Every detail was thought through, they helped us make changes on the fly, and once we got there we didn’t have to worry about a thing. Highly recommend!
3 November 2025
Unprompted review
Reply from Rhino Africa
Hi Harry,
Thank you so much for sharing your wonderful feedback. We are delighted to hear that your honeymoon was such a special and seamless experience. Congratulations on your marriage!
Tara will be thrilled to know her care and attention helped bring your dream trip to life, especially with the flexibility and support along the way. Creating a journey where you can truly relax and simply enjoy the moment is always our goal, and it means a great deal to know that was your experience.
Thank you for the recommendation. We wish you both every happiness and would love to help plan another adventure in the future.
Warm regards
The Rhino Africa team
Wie immer Klasse....
Wie immer Klasse....
12 Nächte Sabi Sands Safari, 2 Nächte Silvan Lodge, eine sehr sehr exklusive Lodge, Essen, Bungalow, die Lage, alles super. Die Tiersichtungen sind wie immer in Sabi Sand sehr schön und für Fotographen nur zu empfehlen. Anschließend 10 Nächte Inyati Game Lodge, ist unsere Stammlodge jedes Jahr, 17. Aufenthalt sagt ja alles, seit 2008 buchen wir über Rhino Afrika, wir werden immer sehr gut beraten und vor Ort betreut. Herr Suhr macht einen exellenten Job, Jan wir melden uns in kürze für nächstes Jahr....
As always, excellent...
12 nights at Sabi Sands Safari, 2 nights at Silvan Lodge, a very exclusive lodge, food, bungalow, location, everything was superb. As always, the wildlife sightings in Sabi Sand are wonderful and highly recommended for photographers. Then 10 nights at Inyati Game Lodge, our regular lodge every year. Our 17th stay says it all. We have been booking through Rhino Africa since 2008 and always receive excellent advice and on-site support. Mr Suhr does an excellent job, Jan, we'll be in touch shortly for next year...
30 November 2025
Unprompted review
Reply from Rhino Africa
Sehr geehrter Frank,
Vielen Dank für Ihre freundliche Nachricht. Es ist uns stets eine Freude, Ihre Reisen zu unterstützen und zu sehen, dass Sie Jahr für Jahr zurückkehren. Wir freuen uns sehr, dass Sabi Sands, die Silvan Lodge und Inyati weiterhin Erlebnisse bieten, die begeistern und insbesondere für Fotografiebegeisterte inspirierend sind.
Herr Suhr wird sich über Ihr Feedback sehr freuen, und wir freuen uns darauf, Sie bei der Planung eines weiteren unvergesslichen Abenteuers für das nächste Jahr zu unterstützen.
Vielen Dank für Ihre Treue. Wir wünschen Ihnen eine wundervolle festliche Familienzeit mit Ihren Liebsten und einen sehr guten Start ins Jahr 2026.
Mit freundlichen Grüßen
Das Rhino Africa Team
........
Dear Frank,
Thank you for your kind note. It’s always a pleasure to support your journeys and to see you return year after year. We’re thrilled that Sabi Sands, Silvan Lodge, and Inyati continue to offer experiences that inspire and excite, especially for photography enthusiasts.
Mr Suhr will be delighted by your feedback, and we look forward to helping plan another memorable adventure for next year.
Thank you for your support, and have a wonderful family festive season with your loved ones, and a very happy start to 2026
Kind regards,
The Rhino Africa team
Simply the Best for Africa Travel
If 1,000-star ratings were possible, we would give them all to Rhino Africa and its sister brand Out2Africa. If you are searching for an experienced, well-connected, on-the-ground travel company to trust with your Africa trip, look no further. We went with Out2Africa to help plan what we hoped would be a three-week journey of a lifetime to South Africa and Victoria Falls. We also wanted assurance, as a lesbian couple voyaging far from home, that we would have a safe, positive experience. Out2Africa and our travel consultant Allison Bothma delivered beyond our wildest expectations. She was there every step of the way, understood our goals and budget, and provided advice and input while also welcoming suggestions. She communicated clearly and consistently, and made sure we had everything we needed, along with things we didn't even know we'd want. That is the thing about planning a big trip like this. From your couch 10,000-15,000km away, you can never read enough blogs, Reddits or reviews or watch enough Reels or travel influencers to put together what a skilled professional like Allison and Out2Africa/Rhino Africa can do on the ground. I love planning trips, but I could not have planned this one, nor would I have wanted to. For your own sake, turn off social media and trust local experts with connections to incredible places and experiences. We are so, so glad we did. Thank you Allison and Rhino Africa/Out2Africa for giving us a trip we will always remember, and the confidence and eagerness to return to Africa someday.
5 December 2025
Unprompted review
Reply from Rhino Africa
Hello Rachel,
Thank you sincerely for such an incredibly powerful and reflective testimonial.
It is genuinely inspiring to receive your confidence in the expertise of Rhino Africa and Out2Africa, and we are so proud that your three-week journey to South Africa and Victoria Falls was such a profound experience.
Knowing that Allison delivered beyond your wildest expectations is wonderful. Her dedication to translating your vision is testament to the value of having a skilled, connected professional on the ground.
We are so proud of her, and we are proud of you and your partner for your courage to explore. It is such an honour to provide that vital assurance and sense of well-being throughout your travels.
We look forward immensely to welcoming you back to the continent for your next unforgettable adventure.
Kind regards,
The Rhino Africa and Out2Africa team
Organisation
The whole organisation was perfectly planned and done.
The people in the camps did a very good job to make us feel welcome, to experience the wildlife and the food was done excellent. The tents / rooms excellently equipped and looked after by the personal butler and staff.
1 November 2025
Reply from Rhino Africa
Hello Christine and Frank,
Thank you sincerely for this lovely review. We appreciate your words.
We are delighted that the dedication and warmth of the camp teams created such a welcoming atmosphere for you. Knowing the staff excelled in delivering enriching wildlife encounters, coupled with the exceptional culinary standards and the meticulous care provided by your personal butler and the wider staff, confirms that we met the high standard you deserve.
We hope to hear from you whenever you are ready to explore the bush some more. Till then, have a wonderful festive season and a wonderful 2026.
Kind regards,
The Rhino Africa team
Cristina Armesto took care of our…
Cristina Armesto took care of our reservation beyond our expectatives, she is very professional and kind, we had the best time, we felt very safe with all the reservations she made for us. Definitely if we go again to South Africa, we will make all our reservations with Rhino Africa and their collaborator Cristina, she is GREAT!!!
4 November 2025
Unprompted review
Reply from Rhino Africa
Hello Marcia,
It is truly gratifying to hear how Cristina enhanced your South African adventure. Knowing that her professionalism and warmth translated into complete peace of mind and an exceptional experience is exactly what we aim for. We carefully curate all aspects of your journey to ensure comfort and security are paramount, and we are delighted Cristina made you feel so safe and well cared for throughout your travels.
Thank you sincerely for your review and for your enthusiastic endorsement of Cristina. We very much look forward to crafting your next visit.
Kind regards
The Rhino Africa team
Outstanding Service
Justine at Rhino Africa planned our two-week honeymoon trip in South Africa and did an excellent job. We loved all of the properties we stayed at. She also managed all of the travel logistics and car pickups and everything went seamlessly during the trip. Justine was also very responsive and a pleasure to deal with. I would definitely use Rhino Africa again and recommend them to others.
20 November 2025
Unprompted review
Reply from Rhino Africa
Hello Gautam,
Thank you very much for this wonderful review.
Creating an exceptional start to a marriage is something we take great pride in, and it is rewarding to know that Justine delivered exactly that for your South African honeymoon. We are especially pleased that the hand-picked properties resonated so well with you. Seamless execution of all travel arrangements, from the moment you land, is paramount, and your recognition of the smooth logistics is highly valued.
Thank you for placing your trust in us and for your generous recommendation. We stand ready to craft your next remarkable journey.
Kind regards
The Rhino Africa team
Garden Route and Sabi Sands
From 04.11. till 24.11.2025 we visited together with our friends South Africa. Rhino Africa organized perefectly our trip along the Garden Route and the safari in the Sabi Sand reserve. Means Rhino Africa planed the routing, reserved a car and the accommodations along the route. With the exception of two guesthouses the accommodations were in perfect conditions. The description of the route considrered the real high lights of the Garden Route and the most of the guesthouses were perfectly situated. The absolute highlight was the Umkumbe River Lodge were we passed 4 wonderful days watching the wildlive (big five and a lot of small animals).
26 November 2025
Reply from Rhino Africa
Dear Herr Wörner,
Thank you for sharing your feedback on your magnificent South Africa journey.
We are so pleased that the arrangements for your Garden Route drive and the safari portion in Sabi Sand were executed flawlessly. Crafting a seamless route that connects the region’s highlights with superb accommodations is always our priority.
We take your mention of the two guesthouses seriously. Thank you very much for letting us know.
It is inspiring to know that Umkumbe River Lodge offered such a powerful climax, providing four days of unforgettable wildlife viewing, including the Big Five.
We trust those profound safari memories will endure, and we'll hear from you as soon as you're ready for another Africa escape!
Kind regards,
The Rhino Africa team
Rhino Africa- highly recommended
We have used Rhino Africa more than once and will continue to do so whenever we plan a visit to Africa. We like the fact that it is an African company, based in Africa, employing Africans. They have excellent contacts and relationships across the travel and hospitality sectors. Their consultants are good listeners and can design a memorable experience for any budget and travel preferences. They are trustworthy, reliable and client centred. You can book with confidence with Rhino Africa.
19 November 2025
Reply from Rhino Africa
Dear Sandra,
Thank you for your review. Receiving such an affirmation of your repeat confidence in us is truly the highest compliment.
It is our genuine pleasure to craft your African journeys. Knowing that our local roots—being based here and building genuine relationships across the continent—translate directly into excellent and memorable experiences for you is fantastic.
We pride ourselves on having consultants who listen intently and create bespoke itineraries that feel perfectly tailored to your vision, regardless of the complexity. We look forward to planning your next adventure whenever the call of Africa draws you back.
Kind regards,
The Rhino Africa team
Rhino Africa planned our trip along the…
Rhino Africa planned our trip along the garden route so perfectly - it couldn't be better! At every arrival at our lodges we were warmly welcomed and had excellent accommodations. Great job!!!!
25 November 2025
Reply from Rhino Africa
Hello Gabriele,
It is wonderful to hear that your journey along the Garden Route felt seamless and exceeded your expectations. Crafting these meticulous arrivals and selecting accommodations that offer a true sanctuary are central to the experience we aim to deliver. We are delighted that these details contributed so positively to your adventure.
Thank you sincerely for sharing your feedback.
Kind regards
The Rhino Africa team
Reply from Rhino Africa
Hello Thomas,
Thank you very much, we're so glad you had a wonderful time.
Have a beautiful festive season with your loved ones.
With much appreciation
The Rhino Africa team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.