First of all I love Rhinoshield cases! They have protected my phone from so many falls and bumps. I love that you can personalize your case and even order buttons to coordinate; they also offer a wide... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Regarding the product—specifically the clear case—I’m a bit disappointed with the advertised ‘ultra scratch resistance.’ Upon opening I noticed that the case has light scratches on the back. However,... See more
Company replied
Phone cases have this weird market where suppliers seem to think that durable has to equal masculine design. Rhinoshield was the only option I found that I could have a case that I actually like the... See more
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Amazing service and support. I accidentally dropped my device and a piece of the case broke off. Even though this type of damage isn’t normally covered under warranty, they still offered to send me a... See more
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Company details
Written by the company
RHINOSHIELD is more than phone protection — it’s impact by design. From lab-tested shock tech to zero-waste materials, we push boundaries to protect what matters: your devices, your ideas, your world. BPA-free, fully recyclable, made to last — every product is built with purpose, shaped by innovation, and driven by a commitment to do better.
Contact info
United States
- support@service.rhinoshield.io
- www.rhinoshield.io
4.6
Excellent
1k reviews
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Reply from RHINOSHIELD USA
Hi,
Glad to hear that. We hope you can continue to enjoy our products and services.
Best Regards,
Team RHINOSHIELD
Reply from RHINOSHIELD USA
Hi,
Glad to hear that the agent helped you. Hopefully, it will be a wonderful experience.
Best Regards,
Team RHINOSHIELD
They remember their kickstarter backers
Good people good products HOWEVER… they could be a bit more on the ball with email communications and they should mention the discount given gets eaten up by shipping costs…
28 January 2026
Reply from RHINOSHIELD USA
Hi,
We are sorry to hear about the experience you had.
The free shipping promotion will be calculated after the discount. However, you can add more products to take advantage of both the discount and the free shipping promotion.
We will take note of the feedback to communicate more clearly in the future.
Best Regards,
Team RHINOSHIELD
rhinoshield has always been my choice…
rhinoshield has always been my choice since discovering their bumpers (mod nx) way back in the iPhone 8 era - I'd love a yellow one, which they don't offer, but I do still love my black 17 pro one to the moon and back 🫡
16 January 2026
Reply from RHINOSHIELD USA
Hi,
Glad to hear that. We will note down the feedback for the color and hopefully have one in the future.
Best Regards,
Team RHINOSHIELD
Awesome experience
Awesome experience, awesome customer service and awesome product. We just love Rhinoshield in our family.
16 January 2026
Reply from RHINOSHIELD USA
Hi,
Glad to hear about the great experience you had. Your support is what helps us grow.
Best Regards,
Team RHINOSHIELD
Very good quality products
I have tried their phone cover, screen protector and lanyard. Great products
15 January 2026
Reply from RHINOSHIELD USA
Hi,
We are happy to hear that you like the product. Hope it will serve you well.
Best Regards,
Team RHINOSHIELD
The service was exceptional and really…
The service was exceptional and really helpful.
15 January 2026
Reply from RHINOSHIELD USA
Hi,
Glad to hear that! The feedback is greatly appreciated.
Best Regards,
Team RHINOSHIELD
Reply from RHINOSHIELD USA
Hi,
We're happy to hear that you found our replies fast and understanding. Thank you for your positive feedback!
Best Regards,
Team RHINOSHIELD
The problem has been resolved
The problem has been resolved. The service was very satisfactory.
17 January 2026
Reply from RHINOSHIELD USA
Hi,
Glad to hear about the feedback. We hope you continue to enjoy our products and services.
Best Regards,
Team RHINOSHIELD
Amazing customer service
They were very helpful with customer service. Quick and prompt and resolved my issue extremely fast
17 January 2026
Reply from RHINOSHIELD USA
Hi,
Glad to hear about your experience.
We will continue to improve through all the feedback.
Best Regards,
Team RHINOSHIELD
RhinoShield support was excellent
RhinoShield support was excellent. My SolidSuit case issue wasn’t covered under warranty due to normal wear, but they still offered a one-time replacement as a goodwill gesture—I just had to cover shipping.
This kind of solution is exactly what builds trust: clear communication, fair terms, and a genuine effort to help even when they don’t strictly have to. The instructions were straightforward, the process was easy, and the overall experience felt professional and customer-focused.
Highly recommended.
16 January 2026
Reply from RHINOSHIELD USA
Hi,
We appreciate the feedback and are glad to hear that you got a new case. Hope it will serve you well.
Best Regards,
Team RHINOSHIELD
Easy refund due to product issues
Easy refund due to product issues, overall good brand
7 January 2026
Reply from RHINOSHIELD USA
Hi,
Glad to hear that it was made easy for you.
Best Regards,
Team RHINOSHIELD
Excellent phone cases!
Great phone cases, very protective and nice feel, they even sent me a free phone case after mine was quite warped as part of their warranty, It's worth your money!
15 January 2026
Reply from RHINOSHIELD USA
Hi,
What a wonderful experience to hear. Hope you can enjoy it further.
Best Regards,
Team RHINOSHIELD
Perfect quality
They sell a great and quality product! Plus, their customer service is also top-notch! Fast and smooth administration and professional product!
11 January 2026
Reply from RHINOSHIELD USA
Hi,
Glad to hear that you are enjoying the products and service. We hope that you continue to do so in the future.
Best Regards,
Team RHINOSHIELD
Reply from RHINOSHIELD USA
Hi,
We are happy to hear about the great experience you had. Hope you enjoy the products and service.
Best Regards,
Team RHINOSHIELD
Reply from RHINOSHIELD USA
Hi,
We are sorry for the experience. From our checking, the order is in transit to your country within the estimated delivery timeframe. However, if you still have not receive it you can definitely contact us and we would love to assist you further.
Best Regards,
Team RHINOSHIELD
Reply from RHINOSHIELD USA
Hi,
Glad to hear that, hope you enjoy the products up to its utmost potential.
Best Regards,
Team RHINOSHIELD
Fast Cancellation!
I had ordered the case as a gift for the wrong color Iphone and it was “your own design” phone case; so no return policy on those IF it’s already being processed. I contacted the team 5 minutes after I placed the order and got my cancellation given a day after. Very fast and easy process. My money got back in my account fairly quick and I placed a new order with the correct case color!
25 December 2025
Reply from RHINOSHIELD USA
Hi,
Glad to hear that you had a great experience. We will strive to improve our service in the future.
Best Regards,
Team RHINOSHIELD
Reply from RHINOSHIELD USA
Hi,
Glad to hear that! Your feedback will help us grow.
Best Regards,
Team RHINOSHIELD
I’ve been a long time buyer with rhino…
I’ve been a long time buyer with rhino shield and their quality is superior! Protected my phone case from over 12+ drops with just the bumper case alone with my 12 pro max when I was working at a restaurant. Now I’ve upgraded to the air bag case and it’s done wonders. Recently I ran into a problem with the case and they promptly helped me determine if there was a product failure, and we were able to determine that it was the product itself causing fit to not be good. They quickly sent me favorable solution and I am very happy with the outcome! Also, this was all during the holidays too! I wasn’t able to reply quick enough yet they still helped me and not rushed my help tocket. Thank you!!! Go rhinoshield.
31 December 2025
Reply from RHINOSHIELD USA
Hi,
What a great story.
We hope you continue to enjoy your products.
Best Regards,
Team RHINOSHIELD
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