First of all I love Rhinoshield cases! They have protected my phone from so many falls and bumps. I love that you can personalize your case and even order buttons to coordinate; they also offer a wide... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Regarding the product—specifically the clear case—I’m a bit disappointed with the advertised ‘ultra scratch resistance.’ Upon opening I noticed that the case has light scratches on the back. However,... See more
Company replied
Phone cases have this weird market where suppliers seem to think that durable has to equal masculine design. Rhinoshield was the only option I found that I could have a case that I actually like the... See more
Company replied
Amazing service and support. I accidentally dropped my device and a piece of the case broke off. Even though this type of damage isn’t normally covered under warranty, they still offered to send me a... See more
Company replied
Company details
Written by the company
RHINOSHIELD is more than phone protection — it’s impact by design. From lab-tested shock tech to zero-waste materials, we push boundaries to protect what matters: your devices, your ideas, your world. BPA-free, fully recyclable, made to last — every product is built with purpose, shaped by innovation, and driven by a commitment to do better.
Contact info
United States
- support@service.rhinoshield.io
- www.rhinoshield.io
4.6
Excellent
1k reviews
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Quick response and resolution
Quick response and resolution. Great products and company.
24 December 2025
Very helpful.
19 December 2025
Fast service and upheld warranty! Very helpful!
Rhinoshield was quick to help me with my defected phone case and sent me a new one as a replacement for free as the warranty described. They customer service was very helpful and kind, and my new case is much higher quality than the last, with the same design I loved!
10 December 2025
Great experience
They answered my question and also offered a free replacement . They stand by their products which is good to see.
12 December 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
My Favourite Phone Cases
My go to for phone cases now! Have bought a few cases from Rhinoshield and they are fantastic. Lots of design options. Very durable. Fast shipping. Highly recommend
8 November 2025
Reply from RHINOSHIELD USA
Hi,
We appreciate the continued support. We hope you can continue to enjoy your product.
Best Regards,
Team RHINOSHIELD
Amazing service and support
Amazing service and support. I accidentally dropped my device and a piece of the case broke off. Even though this type of damage isn’t normally covered under warranty, they still offered to send me a new case. Truly outstanding customer care. I’ll be sticking with this brand for all my future phone cases.
7 December 2025
Reply from RHINOSHIELD USA
Hi,
Glad to hear that. We hope you will continue to enjoy our products and services.
Best Regards,
Team RHINOSHIELD
Reply from RHINOSHIELD USA
Hi,
Thank you for your feedback. We hope you continue to enjoy our products.
Best Regards,
Team RHINOSHIELD
great services and products
3 December 2025
Reply from RHINOSHIELD USA
Hi,
Glad to hear that you are satisfied with the service and products.
If you happen to have any questions, feel free to contact us.
Best Regards,
Team RHINOSHIELD
Great customer support
Regarding the product—specifically the clear case—I’m a bit disappointed with the advertised ‘ultra scratch resistance.’ Upon opening I noticed that the case has light scratches on the back. However, I would like to commend Rhinoshield’s customer support for their quick response and for promptly sending a replacement for the item I purchased. Hopefully, the replacement product will no longer have issues.
29 November 2025
Reply from RHINOSHIELD USA
Hi,
We appreciate the feedback. We will continue the product and service.
Best Regards,
Team RHINOSHIELD
Reply from RHINOSHIELD USA
Hi,
Glad to hear that you are satisfied with the service.
If you happen to have any questions, feel free to contact us.
Best Regards,
Team RHINOSHIELD
Great Customer Support
The response was very quick and helpful to solve the problem that I was having.
20 November 2025
Reply from RHINOSHIELD USA
Hi,
Glad to hear that you like the response.
Best Regards,
Team RHINOSHIELD
Great quality phone cases but poor Grip O
Great quality phone cases - especially the clear cases that do not yellow! I had an issue with the Grip O where it snapped but when I contacted customer support, they promptly arranged to send me a replacement.
Update: 05/12/25 - the replacement Grip O broke again and snapped. Quality of this product needs to be much improved.
22 November 2025
Reply from RHINOSHIELD USA
Hi,
Glad to hear that your issue is sorted out. Hope you can continue to enjoy the products.
Best Regards,
Team RHINOSHIELD
Great service great and beautiful product
Great service great product
I ordered a rhinoshield case for my new phone.
It got lost in the mail but was resend again.
It finally recieved it and it is beautiful, protects and also the camera button works through the case.
Thank for a good resolution.
I'm happy
12 November 2025
Reply from RHINOSHIELD USA
Hi,
We are glad that you are able to receive your order. Hope you enjoy your products.
Best Regards,
Team RHINOSHIELD
This is my third order
12 November 2025
Reply from RHINOSHIELD USA
Hi,
We appreciate the continued support.
Hope the product and service continue to be of satisfaction.
Best Regards,
Team RHINOSHIELD
One o f the best experiences with…
One o f the best experiences with customer service. They really want to make the customer happy. I’ve bought all my phone accessories from them.
20 November 2025
Reply from RHINOSHIELD USA
Hi,
We are glad to hear that you are satisfied with the service.
If you happen to have any questions, feel free to contact us.
Best Regards,
Team RHINOSHIELD
Support teams co-operates without any delay.
Support team helps and sort out things quickly.
7 November 2025
Reply from RHINOSHIELD USA
Hi,
Glad to hear that your issue is sorted out.
Best Regards,
Team RHINOSHIELD
Reply from RHINOSHIELD USA
Hi,
Glad to hear that you like the service. Hope you enjoy the product too.
Best Regards,
Team RHINOSHIELD
Quick efficient service
7 November 2025
Reply from RHINOSHIELD USA
Hi,
Glad to hear that. Hopefully, our service continues to be to your liking.
If you happen to have any questions, feel free to contact us.
Best Regards,
Team RHINOSHIELD
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