Excellent service, good price (in the sale) and very healthy plants. One small plant had less than expected top growth which I reported. However. the root system is good and should be fine. Stsff resp... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #156 of 187 best companies in Garden centre
- #29 of 42 best companies in Flower Delivery
- #86 of 123 best companies in Garden Furniture Shop
- #39 of 49 best companies in Nursery
Written by the company
RHS Plants offers a wide selection of high-quality plants and products, backed by RHS expertise to help your garden thrive. Customer satisfaction is our priority—please contact us directly if you have any issues or queries with your order, so we can assist promptly.
Contact info
RHS Plants, GU20 6LQ, Surrey, United Kingdom
- 01344 578 822
- customerservices@rhsplants.co.uk
- www.rhsplants.co.uk
A Garden Full of Summer Colour
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent range of plants
The RHS had a plant for which I had been searching for some time They will be the first place I look in future. The plants ordered were in excellent condition and very well packaged. I have never received a mail order plant in poor condition from them, whereas this is not the case with other online suppliers.
I was absolutely amazed by the speed of…
I was absolutely amazed by the speed of delivery, I had expected it to take a couple of weeks, but it arrived after a couple of day. So well packaged, I felt sure the little plant hiding inside would be in good condition despite its rapid journey. It was. I had signs of damage, probably from handling, but nothing to worry about. Acclimatized it to my pond, then planted it in a basket with an aquatic compost and sack cloth.
I soon began reaching for the surface and after the first leaf breach the water more soon followed. It has been in my pond about two weeks, maybe a bit less, and has sprouted 7 new leaves, 3 of with have already reached the service with others to follow soon. I'm looking forward to the first bloom in due course.
Well packaged and healthy plants
Well displayed online
Well displayed online. Easy to Order. Arrived exactly as informed. Very well package d (not true of many online traders). Plants in excellent condition.
As a member of RHS I am highly satisfied
The quality of the stones is excellent
The quality of the stones is excellent, and delivery was right on time! Highly recommended.
Mixed experiences
I paid to have the plant delivered on a specific Friday because it was a present and because I was going to be away the following week. Unfortunately it wasn’t delivered until the Monday when I was away. I contacted customer care who reimbursed me for the postage and arranged to send a new plant. Your delivery people let you down but your customer care service helped to rectify the situation
Tip Top Plants.
All three plants received in tip top condition even in this hot weather!(packing was immaculate)A tad pricy but worth it.A*
Plants were exceptionally well packaged…
Plants were exceptionally well packaged and delivered on time
Was timely.
As expected the RHS supplied good…
As expected the RHS supplied good healthy sturdy shrubs. They were well packed and arrived without damage. I've bought from them before and will doubtless do so again.
RHS are so helpful and all the…
RHS are so helpful and all the information is very clear. The plants come in excellent condition.
The items were damaged and a new batch…
The items were damaged and a new batch was ordered however, I want given a date even though I had paid for a named date
Quality of plants was good
I had a Clematis that died
I had a Clematis that died, you replaced . Great customer service.
Everything about this order was perfect…
Everything about this order was perfect - - as expected!
The plant was delivered efficiently
The plant was delivered efficiently, well packed and looking healthy. Thank you for that, but also for such an easy experience buying it ((a sarcocco) on line.
I will order here again
The order was dealt with promptly and communication was good - delivery was one day late because the couriers encountered road works which threw their schedule - their customer service was good and the plant did not suffer as it could have given the temperatures
Ordering is easy and arrives quickly.
Ordering is easy and arrives quickly.
The RHS plants are very good quality However what I don’t like is when they change my order without my knowledge to come from Crocus whose plants are of very bad quality
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.










