Excellent service, good price (in the sale) and very healthy plants. One small plant had less than expected top growth which I reported. However. the root system is good and should be fine. Stsff resp... See more
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Company details
- #156 of 187 best companies in Garden centre
- #29 of 42 best companies in Flower Delivery
- #86 of 123 best companies in Garden Furniture Shop
- #39 of 49 best companies in Nursery
Written by the company
RHS Plants offers a wide selection of high-quality plants and products, backed by RHS expertise to help your garden thrive. Customer satisfaction is our priority—please contact us directly if you have any issues or queries with your order, so we can assist promptly.
Contact info
RHS Plants, GU20 6LQ, Surrey, United Kingdom
- 01344 578 822
- customerservices@rhsplants.co.uk
- www.rhsplants.co.uk
A Garden Full of Summer Colour
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Very good quality plants arrived…
Very good quality plants arrived looking very healthy and well watered. Only slight disappointment was the time it took to deliver. I appreciate you email when dispatched but maybe a brief email if it is delayed would make all the difference. But it was worth the wait.
Great plants Have received my very quickly and was…
Have received my very quickly and was very happy with my purchase they are doing really well and look really good
Good service and quality plants b
Nice little plant
Nice little plant, a bit tired when it arrived but has now perked up nicely.
Great plants received quickly
Very poor
Very disappointed with this plant would
Have expected afar better and bushier plant for the price paid
My plant arrived on time
My plant arrived on time, well packaged and in good condition. I’m very happy with the service and with the lovely plant.
very fast delivery , plants arrived in great shape
very fast delivery , plants arrived in great shape
Plant not in good condition
Unfortunately I was sent the wrong plant. When the re-ordered plant arrived it looked more dead than alive. I straight away repotted it and hopefully it will recover.
Poor Quality
Plants we received were of poor quality. No leaves at all, dead brown stems.
Contacted customer services who promptly arranged replacements unfortunately these were exactly the same.
I cannot fault RHS customer service who then issued a full refund. I was just disappointed as have ordered many plants from RHS over the years and all have been of the highest quality.
Good product and fast delivery goo price
Plant was very well packaged
Plant was very well packaged, in a safe manner. Arrived in perfect condition. I have bought plants from other places in the past couple of weeks and the condition of the plants that turned up and the way they were packaged, wasnt anywhere close to RHS
Scabious plant and hydrangea fertiliser
These both arrived quickly and safely, thank you.
Order came very swiftly was well…
Order came very swiftly was well packaged and of good quality. Thanks
Plants were received very quickly and I…
Plants were received very quickly and I was very impressed by how they had been prepared for transporting. They arrived in 3xcelkent condition. Thank you.
Really healthy plants
Excellent range of plants
The RHS had a plant for which I had been searching for some time They will be the first place I look in future. The plants ordered were in excellent condition and very well packaged. I have never received a mail order plant in poor condition from them, whereas this is not the case with other online suppliers.
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