Richardson & Starling Reviews 

268
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Andy and George were out and done a fantastic job of replacing our bathroom floor, they came out and got their heads down and fired in about the job. Both Andy and George were very pleasant and tidied... See more

Company replied

Rated 5 out of 5 stars

I got R&S out to assess dampness in my home at my front door. Graham came out and assessed it and advised of the work to be carried out. He was very knowlegeable and answered all my questions hones... See more

Company replied

Rated 1 out of 5 stars

We had a damp issue in an area covered by R&S warrantee. Approached R&S & were told we had to submit a mass of paperwork & pay a fee to even get a surveyor to inspect. Attitude of contact centre staf... See more

Company replied

Rated 5 out of 5 stars

We had two workers in yesterday fixing a dampness problem in two different areas of our house. The work was carried out very professionally and both workers were polite and helpful. They covered entir... See more

Company replied

Company details

  1. Waterproofing company

Written by the company

As a company, we have built up an enormous store of knowledge on the causes of property decay and the best ways of stopping the rot and restoring the building. But it doesn't stop there. Our team of surveyors and technicians are always on the look-out for cutting edge industry-led initiatives to ensure that we can offer you the very best solutions to damp and condensation, wood rot, infestations and basement waterproofing. We give an honest appraisal and specify a minimum targeted treatment to deal with the problem and deliver value for money repairs. Being the property maintenance division of one of Scotland’s largest building contractors, we are able to see a property restoration through from start to finish. Once we have identified and repaired the fabric of your building, our sister companies can continue the restoration. When Richardson & Starling hand the building back to you, there will be nothing left to do except move in. We are also a founding member of the Property Care Association and are endorsed by the Government Trustmark scheme. Richardson & Starling has experience working across all sectors and have refurbished properties as diverse as office blocks and industrial units, granite villas and Victorian terrace housing. From restoring historic council buildings to ancient castles, you can rest assured that we have all the skills and knowledge to restore your building to its former glory. Branches across Scotland and the North of England: Glasgow, Edinburgh, Aberdeen, Stirling, Dumfries, Kirkcaldy, Carlisle, Dundee, Ayr, Lanark, Perth, Oban and Hawick.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

268 reviews

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No recent history of asking for reviews

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Typically replies within 1 month

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4.4

All reviews

(268)

25 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional, reliable, "can-do" attitude!

Really appreciated the "can-do" attitude of Neil and Alan ensuring this tricky job was completed to a high standard, in an awkward location, with minimal disruption. Jodi also deserves a mention because she was particularly helpful and pleasant maintaining lines of communication throughout. Many thanks for a job well done!

12 July 2024
Unprompted review
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Reply from Richardson & Starling

Thank you for your review, Sheila. We're glad to hear you were happy with the service from our team and look forward to working with you in the future. We will pass your comments on to them.

Rated 5 out of 5 stars

Couldn’t be happier with the work…

Couldn’t be happier with the work carried out by Richardson & Starling.
Billy & David were punctual, professional, extremely tidy, and their work was exemplary.

22 July 2024
Unprompted review
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Reply from Richardson & Starling

Thank you for the review. We're thrilled to hear you are happy with the work carried out by our team; we'll pass on your comments to them. We look forward to working with you in the future.

Rated 5 out of 5 stars

excellent work and clean and tidy workers

all the staff that worked in my house done an excellent job dont remember all there names but special mention to Malky and Arron went above and beyond to get job finished on time and the inspector was so nice and helpful worked in shieldhill house from 11 july till 18 july

11 July 2024
Unprompted review
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Reply from Richardson & Starling

Thanks for the review, James. We appreciate you taking the time to give us feedback on your experience and pass on your comments to Malky and Aaron.

Rated 5 out of 5 stars

Cavity wall insulation removal

Billy and David were very punctual. They worked hard and removed the cavity wall insulation. Everything was left in excellent order. Thank you to both.

19 July 2024
Unprompted review
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Reply from Richardson & Starling

Thanks for the review, Judy. We're thrilled to hear you are happy with the work carried out by Billy and David, we'll pass on your comments to them.

Rated 5 out of 5 stars

Two great workman do a superb job…

Evan and Mike W from the Carlisle Branch arrived at 8-15 am this morning, introduced themselves to me and started preparations for their day's work. They were soon up in the Loft moving insulation and floor boards, then the spraying began . They finished a few minutes ago to drive back to Carlisle, leaving everything spick and span.
They were two of the nicest and most efficient workman I have ever had the chance to meet.
Well done Evan and Mike and thank you for a job very well done.

17 July 2024
Unprompted review
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Reply from Richardson & Starling

Thank you for taking the time and reviewing your experience with Richardson & Starling. Much appreciated!

Rated 5 out of 5 stars

Hats off to Scott and David

Hats off to Scott and David, both kitchen and utility room ceiling changed in couple days. Had work myself so left the keys with no problems boys left the house clean and tidy. Thank you!

27 June 2024
Unprompted review
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Reply from Richardson & Starling

Thank you for the review, Jacob. We appreciate you taking the time to feedback your experience with the team and we'll pass on your comments to Scott and David.

Rated 5 out of 5 stars

Jamie & Scott - Ayr branch

Friendly & professional. Very happy with work.

15 July 2024
Unprompted review
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Reply from Richardson & Starling

Thanks for the review, Mark. We're pleased to hear you are happy with the work carried out by the team. We look forward to working with you in the future.

Rated 5 out of 5 stars

David and Scott attended a job today at…

David and Scott attended a job today at my property, both men were great. Very happy with their work, they even stayed later to tie the job up.

12 July 2024
Unprompted review
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Reply from Richardson & Starling

Thanks for the review Sammie, we're delighted to hear you are happy with the work carried out by the team and we'll pass on your comments to David and Scott.

Rated 5 out of 5 stars

Excellent Service


David and Scott were very friendly, explained everything they were doing and made a very neat and tidy job,of plastering and laying our new bathroom floor, they also cleaned up after themselves the best they could would definitely recommend.

9 July 2024
Unprompted review
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Reply from Richardson & Starling

Thanks for the review, Neil. It's great to hear you are happy with the work carried out by our team and we'll pass on your comments. We look forward to working with you in the future.

Rated 5 out of 5 stars

Very pleased

Aaron and Connor from Stirling worked like trojans for two full days to get my bathroom fixed. The guys before them kept my floor from caving in. There were some complications along the way but Alec kept me informed and I’m very happy with the end result.

26 June 2024
Unprompted review
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Reply from Richardson & Starling

Thanks for the review, Jennifer. We're delighted you are happy with the work carried out by the team. We'll pass on your comments to them and look forward to working with you in the future.

Rated 5 out of 5 stars

Very Proffesional

We had heard good reports regarding Richardson and Starling and sure enough Gregor and all staff involved from Hawick branch provided everything from first class workmanship to excellent communication throughout the dampproofing process. The work place was cleaned up every evening. I would not hesitate to recommend them. A special mention to the plasterer should also not go unnoticed.

28 June 2024
Unprompted review
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Reply from Richardson & Starling

Thank you for the review, Derek. We're delighted you are happy with the work carried out and we'll pass on your comments to the team. We look forward to working with you in the future.

Rated 5 out of 5 stars

David & Scott from the Ayr branch both…

David & Scott from the Ayr branch both very professional & punctual finished work to a high standard and cleaned up to a high standard. Can’t thank them enough.

18 June 2024
Unprompted review
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Reply from Richardson & Starling

Thank you for the review, Fiona. It's great to hear you are happy with the work carried out by David and Scott, we'll pass your comments onto them. We look forward to working with you in the future.

Rated 5 out of 5 stars

David and Scott did a great job so…

David and Scott did a great job so helpful and good workers

10 June 2024
Unprompted review
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Reply from Richardson & Starling

Thank you for the review, Margaret. We're pleased to hear you happy with the service provided and we'll pass on your comments to David and Scott.

Rated 5 out of 5 stars

Guys were brilliant good job and clean…

Guys were brilliant good job and clean afterwards well happy with it Thanks David & Scott

31 May 2024
Unprompted review
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Reply from Richardson & Starling

Thanks for the review, Keyllann. It's great to hear you are happy with the work carried out and we'll pass on your feedback to David and Scott.

Rated 5 out of 5 stars

David and Scott from Ayr where amazing…

David and Scott from Ayr where amazing great job and left everything clean and tidy

20 May 2024
Unprompted review
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Reply from Richardson & Starling

Thank you for your review, Natalie. We're delighted to hear you are happy with the work carried out by David and Scott and we'll pass on your comments to them. We look forward to working with you in the future.

Rated 5 out of 5 stars

David and Scott were extremely friendly…

David and Scott were extremely friendly and made me aware at every point what they were doing and why they were doing it. They were extremely quick and professional.

16 May 2024
Unprompted review
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Reply from Richardson & Starling

Thank you for the review. We'll pass on your comments to David and Scott and look forward to working with you again.

Rated 5 out of 5 stars

How work should be done

Excellent bunch of guys very friendly and great workmanship,kept well informed of work being carried out well done guys.

16 May 2024
Unprompted review
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Reply from Richardson & Starling

Thank you for taking the time to review your experience with us, John. We're delighted to hear you are happy with the work carried out by the team. We look forward to working with you in the future.

Rated 5 out of 5 stars

Scott and David

Scott and David were most helpful, covered everything in living room with plastic, kept me up to date with what they were doing and were very polite and cheerful. It was a pleasure to have these two gentlemen working here.

10 May 2024
Unprompted review
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Reply from Richardson & Starling

Thanks for the review Morag. It's great to hear you are happy with the work carried out by our team and we'll pass on your comments. We look forward to working with you in the future.

Rated 5 out of 5 stars

Davidson place bathroom job

Daniel and Dominik did my bathroom at Davidson place, the boys done a cracking job and tidied up after themselves. The bathroom is looking much better and they was no hassle at all, they got on with the work and was very friendly and easy to get on with.

Also Brian the plumber did a cracking job on sorting the shower out and was also a pleasure to have. Did a cracking job

Great job thanks guys

8 May 2024
Unprompted review
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Reply from Richardson & Starling

Thank you for the review. It's great to hear you are happy with the work carried out by the team and we'll pass on your comments to them! We look forward to working with you in the future.

Rated 5 out of 5 stars

Professional team …

What a expert team 2 very professional tradesmen who work hard and cleaned up after their job was finished
The plasterer was a very professional young man great work ethic
I highly recommend this company from the administration staff to the tradesmen and supervisor

29 April 2024
Unprompted review
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Reply from Richardson & Starling

Thank you for taking the time to review your experience with Richardson & Starling. We are sure that our team will be thrilled to hear that they earned yet another positive review for the company! Much appreciated!

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