Richer Sounds - Bath Reviews 

1,504
TrustScore 5 out of 5

4.9

4A York Place, London Road, BA1 6AE Bath, GB


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Rated 5 out of 5 stars

I spoke to the store manager on the phone soon after opening time. Within two hours I was in the listening room experiencing the amplifier he recommended. He allowed me all the time I needed and didn’... See more

Company replied

Rated 5 out of 5 stars

Very helpful and well-informed assistant (Fred) who quickly worked out what I wanted /was looking for and advised me on what to buy and on the pros/cons of various alternatives. The opportunity to go... See more

Company replied

Rated 5 out of 5 stars

This was the best service I’ve ever had from start to finish all the guys at richer sounds in bath were helpful and knowledgable and every question was answered fast with no issues. Sean and Hayden we... See more

Company replied

Rated 5 out of 5 stars

As always, friendly, helpful, knowledgeable staff. Bought a Samsung Soundbar at an incredible price and also some rear speaker stands - open box, so saved myself a few pennies. Very happy and would... See more

Company replied


Company details

  1. #7 of 39 best companies in Hi-fi shop
  2. #12 of 193 best companies in Electronics store
  3. #5 of 48 best companies in TV shop

Written by the company

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contact info

  • 4A York Place, London Road, BA1 6AE, Bath, United Kingdom

  • 0333 900 0088

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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4.9

All reviews

(1,504)

23,641 reviews in the last 12 months

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Rated 4 out of 5 stars

Knowledgeable and helpful staff

My communication with Hayden prior to going to of Bath Richer Sounds was helpful and informative. When I went to the store, Hayden was very knowledgeable and helped me choose the right speakers - which having got them home and set up, I am delighted with.

24 November 2025
Rated 5 out of 5 stars

Very efficient

Very efficient

20 November 2025
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Reply from Richer Sounds - Bath

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

Sean was informative and helpful!

Sean was amazing! Super informative, friendly and it was a really busy day and he attended to all of us with such professionalism. Thank you for my record player and speakers. Next time, I’ll be coming for an automatic player.

19 October 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful

Very helpful

15 November 2025
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Reply from Richer Sounds - Bath

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Rated 5 out of 5 stars

I have been a customer over 20 years

I have been a customer over 20 years. Having had to claim a tv under warranty four years ago it all went smoothly. Recently buying a new television for our living room I found your prices just as competitive as the competition online.

21 November 2025
Unprompted review
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Reply from Richer Sounds - Bath

Thanks for your feedback, great to read you were happy with our service.

Rated 5 out of 5 stars

Great Service

I ordered a Denon Hi Fi unit for collection and it had been put aside for me. The staff were very knowledgeable and helpful. What more can I say other than I've used them before.

13 November 2025
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Reply from Richer Sounds - Bath

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Rated 5 out of 5 stars

Hi-Fi purchase from Richer Sounds, Bath

The staff were very knowledgeable and helpful, and I felt went out of their way to be of assistance, from testing equipment in their listening room, to effecting the actual purchase transaction, to delivery. Thank you!

9 November 2025
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Reply from Richer Sounds - Bath

Thank you for your wonderful feedback

Rated 5 out of 5 stars

Simple

Simple, courteous support recognising the type of product I was after, offering real alternatives without the pushy upselling I would most likely have received at any other retailer

11 November 2025
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Reply from Richer Sounds - Bath

Thanks for your kind review, we look forward to your next visit.

Rated 5 out of 5 stars

Always great customer service

Always great customer service. Fred very helpful when viewing and I then placed a telephone order and that went as smooth as silk. Brilliant.

11 November 2025
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Reply from Richer Sounds - Bath

Thanks for your 5 star review, we look forward to seeing you again next time

Rated 5 out of 5 stars

I have purchased TV’s from Richer…

I have purchased TV’s from Richer Sounds over the years and always found their advice and service second to none. The recent purchase was no different. They are a company you can trust to do what they say they will do… excellent advice, products and services.

10 November 2025
Rated 5 out of 5 stars

Great advice and support with TV selection.

Really helpful advice when viewing all the demonstrator TVs and making our selection. Created a very competive offer to close the purchase. Fast delivery. Couldn't have asked for more - thank you Richer Sounds - Bath.

7 November 2025

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