Richer Sounds - Bournemouth Reviews 

Personal service - you can talk to someone on the phone, not an online chat. Always helpful and keen to offer the best price they can

Great service and very knowledgeable about the product I was after will definitely buy from here again

The engineer arrived on time and completed the repair efficiently
Thank you

Staff were incredibly helpful over the phone and in the shop at Boscombe

Great service when I visited their shop in Boscombe, Bournemouth. They advised slightly different set up to what I was thinking. Sure its a good decision. Checked it out at home an then ordered from them on-line. Delivery service was excellent, just 3 days later on standard delivery, LG make excellent TV's :-)
Oh, Price was best I could find aswell.

After receiving such bad customer service from a big retailer (the one with the sometimes good Christmas ads) when our new TV broke after 6 days, I took my business elsewhere - to Richer Sounds.

As I've experienced on every occasion in the past, the staff at Richer Sounds were friendly, cheerful and couldn't have been more helpful. They didn't make me feel they were just after the sale, which the other retailer failed on.

Very good service ,backup help is excellent .Dan lives not far away from me and is very helpful when I need advice .have been trading with you for many years thank you all for your help and membership

When someone says that's a great product you're picking up when collecting it, it just feels nice. That's what you get from these lovely people.

I found the team at the Boscombe branch to be very knowledgeable as well being approachable.
They were able to let me listen to various speakers so I could make the best choice.
I ended up with a perfect solution and a pair of excellent speakers of not only high quality but also good value for money.

Customer service by Lewis was excellent! Really helped with my problem I had , couldn’t be more helpful

Great experience with knowledgeable staff and quality products. Really happy with the purchase!

Called to discuss a piece of kit and after determining my needs we agreed on what would be an appropriate purchase.
After being quoted 3-5 days delivery I was surprised to receive it the next day. The Denon box is spot on and exceeds my expectations, good
price too!
Friendly, professional service - highly recommended.

Good advice received which helped us to decide which tv to purchase. Lovely friendly informative staff

Served by Lewis who was professional throughout and an absolute pleasure to deal with. Very knowledgeable and enthusiastic and even managed to upsell to me which is very rare.
Would highly recommend this store.
Many thanks Lewis 😁

Mainly being able to go to the store rather than ordering online and being unsure about care of delivery. Staff who made the effort to check whether the product was in stock while we were in the shop, then a follow up once it had been despatched from the producers. Then received a phone call once the item arrived in store and ready for collection.

The staff were very helpful. The service I got was second none.

I was very happy with the service and the appliance.

Instant response from the staff. Lots of technical details & information given.
One of the easiest purchases I have made.
I would definitely use this shop again & would recommend it to family & friends.

Great Service very helpful

Great website with easy ordering. I opted to have my purchase delivered to store. Delivery was made within 3 days, I was advised of progress regularly and collection from the Bournemouth store was quick & efficient.