Hired Arcam Radia 25+ amplifier for home listen with my existing hi-fi set-up and room. Compared to Rega Elicit Mk5 from a rival store. Both sounded a great upgrade from my existing 30+ year old Dua... See more
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Hired Arcam Radia 25+ amplifier for home listen with my existing hi-fi set-up and room. Compared to Rega Elicit Mk5 from a rival store. Both sounded a great upgrade from my existing 30+ year old Dua... See more
Company replied
Brighton Richer Sounds - Even when I had problems, the service was exemplary. The staff member who sold me the item — and later resolved my issue — was very professional and knowledgeable at all times... See more
Company replied
I bought a Ruark R2 which was delivered very quickly by normal delivery, which subsequently proved to be faulty. We telephoned the Brighton shop and spoke to Toby who was our salesman. He said he woul... See more
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Super helpful staff in-store found exactly what I was looking for without any fuss. I’ve had a similar experience at two or three Richer Sounds stores over the past few years, so I think they genuinel... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
54 London Road, BN1 4JE, Bridhton, United Kingdom
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Friendly welcome, thoughtful advice and every effort made to ensure I got what I wanted and stayed within my budget. Really can’t fault the staff here - every time I come in for something (a starter separate system for my daughter, a present for my wife) I’m greeted like a long-lost friend and feel like I’m the centre of the turning world. Can’t recommend highly enough.

Reply from Richer Sounds - Brighton
Good service from item info ,delivery provider option, and follow up service

Reply from Richer Sounds - Brighton
Jay at brighton was exemplary in his handling of every part of the service I got.
I told him on more than one occasion how impressed I have always been with the service from Richer Sounds and that I continue to be so.

Reply from Richer Sounds - Brighton

Reply from Richer Sounds - Brighton
Good atmosphere. Jay was very helpful and patient with my queries and guided me to a good solution. Other staff were pleasant and supportive.

Reply from Richer Sounds - Brighton
Needed a new amp for my separates system. Had one in mind but ended up getting a different one thanks to helpful advice from Nick at the Brighton branch, and glad I did - a little more expensive but worth the difference; it's doing the job very nicely. Never felt under pressure or that I was being "upsold", just that I was getting the right product. I've been buying from RS on and off for many years and never regretted doing so.

Reply from Richer Sounds - Brighton

Reply from Richer Sounds - Brighton
I’ve bought from Richer Sounds previously and the experience was positive, so I returned to buy more products.

Reply from Richer Sounds - Brighton
Great staff and good prices. Large range of products but not everything available to look at. With the range that is no surprise, but when spending large wedges of money there is a lot of trust. I gave my trust and not disappointed.

Reply from Richer Sounds - Brighton
From the initial call to purchasing, a great experience, the knowledge and helpfulness was outstanding- would highly recommend a visit if your in the market looking for any kit

Reply from Richer Sounds - Brighton
I had an issue with the TV I purchased and Richard sounds made it very easy to exchange it for a different model even though I was just over the the 30 day period. The new TV is excellent so it was well worth it.

Reply from Richer Sounds - Brighton
Charlie was very helpful thank you very much.

Reply from Richer Sounds - Brighton
Very few companies deal in cassette players l was pleased with store consultant who steered me in the direction of the portable cassette player.

Reply from Richer Sounds - Brighton
Outstanding service. I cant remember the man's name, but super helpful and friendly.

Reply from Richer Sounds - Brighton
Richer sound service was great I think this is the third TV I have had, however the TV its self has a cheap feel to it. That's not detrument to Richer sound they and the sales guy were spot on.

Reply from Richer Sounds - Brighton
Bought a cd unit amp speakers and headphones .
There turned out to be a compatibility issue with the amp and headphones but it was very quickly resolved in a way that worked for both of us.
Would recommend to anyone

Reply from Richer Sounds - Brighton
Asked for guidance in regards to purchasing new speakers. The store was easy to get a hold of, and I received very good help and service. Minty gave me very good advice and helped me find the right speakers for my needs. Would absolutely come back again.

Reply from Richer Sounds - Brighton
Quick efficient delivery to store and collect. Friendly staff

Reply from Richer Sounds - Brighton
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