Richer Sounds - Brighton Reviews 

Jay listened to what we wanted, how we watched tv and then recommended a couple of sets. Then described the benefits of each. Once we had decided, Jay arranged installation. Everything went smoothly and we felt that we were being dealt with by professionals

Started as phone call, great informative staff who were keen to try and help me, easy website with good display of information. Quick and easy delivery with trusted courier, product worked flawlessly. Can’t test their refund/return policy as am happy with product but have confidence it would have gone well!

Simple and straightforward to deal with. Provided a cheaper cost than a competitor. Fast delivery. All in all a great customer experience.

Great service , updated my sound system and they sorted me out with top stuff at a great price

Wish I’d found these guys earlier
All the members of staff I dealt with were lovely. Tv great too and good price. It will be my go to for all entertainment products from now on

Knowledgeable staff solving my
viewing and audio problems

Always use Richer Sounds
Customer Service second to none
Dealt with my broken television problem
Swiftly new tv arrived within 48 hours

Customer service is second to no other shop.

Charlie from you Brighton Branch deserves a pay rise, nothing is too much trouble for him.

Great service and very friendly and knowledgeable staff.

Helpful team. They know their stuff. Recommend to anyone buying audio equipment.

I love Richer Sounds. The staff are knowledgable, patient and lovely, they price match, you're supporting the high street by shopping there, and crucially they sell great products. No reason to look anywhere else.

We went into the London Rd Brighton branch, knowing we wanted a turntable but not knowing much else.

The staff were all very helpful and knowledgable, and gave us lots of useful advice without pressuring us to buy anything. When we had found what we wanted, they ordered it in to the store and it was ready to collect a couple of days later.

We bought a record player and amp from Richer Sounds for my son. OMG it’s so amazing and I did t go for the best model. So happy. The customer service is just amazing. They speak to you like a real person and not through tec geek terms. So I could understand :)

Very helpful and friendly.
Would recommend to others.

Bough projector from Richer Sounds Brighton. Staff helpful in finding the right item for me. When I got it home, it transpired that it did not suit my requirements. They sourced a more suitable alternative, ordered it into store and seamlessly swapped my item for the item that better suited my requirements. Extremely helpful. 

Excellent service! My 3 year old tv stopped working properly, so they arranged for it to be fixed, and due to the waiting time for parts needed, offered me a very fair price of credit to put towards a new tv, should I want that option.
Ordered a new ( even bigger tv) with no problems, and had it delivered the very next day.
The 6 year warranty is an absolute godsend.
Wouldn't purchase a tv from anyone else.
The sales advisor (Jay?- apologies if I got that wrong) was excellent . THANKS FOR A GREAT SERVICE GUYS😁😁

Absolutely fantastic service from the Brighton crew.
Extremely helpful and knowledgeable.
I can’t recommend them enough Rosie and Nick were superb.
I would recommend anyone to drop In the area for a chat.
I’ll definitely be back again soon.

Toby was brilliant, great advice, bought from him twice now because of his friendliness and being very knowledgable.

Very helpful staff.
When asking questions by email I always got a fast reply.
When visiting the shop the staff were very friendly and efficient at sorting me out with what I wanted.