The staff at Richer Sounds Exeter were extremely welcoming and knowledgeable, with Nick guiding me through my amp and speaker purchase. Absolutely spot on when it came to my requirements and the set u... See more
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So was looking to upgrade my usher s520 to ae1s 40th anniversary And Pete at Exeter was brilliant, always answered my emails great advice great price and the option to return for full refund... See more
Company replied
Exeter branch was incredibly helpful when I asked about an "open box" deal on a relatively high value item. They checked with the branches that had some, sent me photograph to see quality, then organi... See more
Company replied
Always great service from the guys at Richer Sounds. Visited the Exeter branch to trial a pair of Senheiser headphones. Wasn't allowed at a electrical store nearer to me but the guys at Richer Sounds... See more
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Company details
- #7 of 39 best companies in Hi-fi shop
- #12 of 193 best companies in Electronics store
- #5 of 48 best companies in TV shop
Written by the company
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contact info
89-91 Sidwell Street, EX4 6PH, Exeter, United Kingdom
- 0333 900 0061
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Excellent advice and service
Having just received a record deck as a present from my children it was soon patently obvious that neither my speakers nor headphones were going to connect and I was left with only the sound generated by the deck.
Off to Richer Sounds who not only have free parking but give you the very best advice you can get.
Today after about a fortnight of worry I now have music to my ears and connected exterior speakers. The accessories to make this happen didn’t come cheap but it was well worth it for knowledge these guys have and a big thankyou to Nick that I am now listening to an LP without my wife shouting up the stairs “turn that bleep bleep racket down”
10 out of 10 for your help

Reply from Richer Sounds - Exeter
Excellent staff and service
Excellent staff . Wise comparison to a product they did not have in stock
Very friendly.
Will use again

Reply from Richer Sounds - Exeter
Very helpful in advising us on our new…
Very helpful in advising us on our new tv purchase. I’m very particular and ask a lot of questions, nothing was too much trouble, Steve especially. Won’t go anywhere else for audio and visual.

Reply from Richer Sounds - Exeter
Good experience
Look after your staff in Exeter they are very helpful and knowledgeable about the products. We had a very good experience coming to Richer Sounds. We were recommended to you and will not hesitate in recommending you to others. Very happy customer

Reply from Richer Sounds - Exeter
Great service again from Mark at Richer…
Great service again from Mark at Richer Sounds Exeter.Great 24 inch T V a wall mount.
Good delivery from DPD.
Thanks again Barry Wellington Somerset

Reply from Richer Sounds - Exeter
Excellent service with great advice on…
Excellent service with great advice on the TVs
Good explanation on the QLED tv.
Nick was helpful with good knowledge on the subject.

Reply from Richer Sounds - Exeter
Fantastic Service
After 20 years service my Cambridge Audio amp and CD player (also bought from Richer Sounds) finally failed and was swiftly replaced. The store in Exeter was more than helpful answering emails promptly and reserving my equipment choice for later collection that day. Very happy customer.

Reply from Richer Sounds - Exeter
Great service in the shop and great…
Great service in the shop and great free delivery and a reliable delivery company who delivered on time and very helpful

Reply from Richer Sounds - Exeter
great service
good service with online shop to include shop pick up for extra help if needed before using .

Reply from Richer Sounds - Exeter
Communication!
When I called to ask about availability of two items, it wasn’t made entirely clear when I could pick them up, so I made an unnecessary journey. However, the shop arranged for delivery in a couple of days. Also, when I enquired about a free Chord cable with the Roksan Caspian amp that was advertised I was told that wasn’t so - when I checked after getting home, it was still advertised on the website. Having said that, I was given a free optical cable because of my trouble, as well as honouring an in store price for the Attessa CD transport which was less than the advertised price, so all in all I was happy!
Decent staff 👌 Knew what I wanted and…
Decent staff 👌 Knew what I wanted and had it in store.

Reply from Richer Sounds - Exeter
Really impressed with the team at…
Really impressed with the team at Richer sounds, very knowledgeable and extremely helpful. Would definitely purchase from Richer Sounds again.

Reply from Richer Sounds - Exeter
Knowledge
I always find the knowledge and helpfulness at Richer Sounds to be second to none.

Reply from Richer Sounds - Exeter
Brilliant advice and customer service…
Brilliant advice and customer service from Pete in Exeter. Great deal on a superb TV, delivered within 24 hours!

Reply from Richer Sounds - Exeter
An excellent retail experience
Prompt attention with focused answers which saves time and effort.
Selected appropriate equipment near to my price guide.
Spent time on how to set up my purchase which i subsequently found useful.
Overall a very good experience.

Reply from Richer Sounds - Exeter
First time for years at richer…
First time for years at richer sounds,what a great experience, brought my first bit of hifi in 40 years,didn't realise you had free parking,joined vip club,will be back soon.

Reply from Richer Sounds - Exeter
Perfect!
First of all, my new TV is awesome. Service from the team at the Exeter branch was second to none, I was kept informed from the moment I ordered online to when I collected from the store, the guys even carried the TV out to my van for me. Cannot fault at all!

Reply from Richer Sounds - Exeter
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