Richer Sounds offers good advice, excellent service at outstanding prices. Who would want to go to competitors who charge higher prices for the same products, who have no expertise and who provide poo... See more
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The staff at Richer Sounds Exeter were extremely welcoming and knowledgeable, with Nick guiding me through my amp and speaker purchase. Absolutely spot on when it came to my requirements and the set u... See more
So was looking to upgrade my usher s520 to ae1s 40th anniversary And Pete at Exeter was brilliant, always answered my emails great advice great price and the option to return for full refund... See more
Company replied
Exeter branch was incredibly helpful when I asked about an "open box" deal on a relatively high value item. They checked with the branches that had some, sent me photograph to see quality, then organi... See more
Company replied
Company details
- #7 of 39 best companies in Hi-fi shop
- #12 of 193 best companies in Electronics store
- #5 of 48 best companies in TV shop
Written by the company
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contact info
89-91 Sidwell Street, EX4 6PH, Exeter, United Kingdom
- 0333 900 0061
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Good shop
We arrived before opening time and he ( I’ve forgotten his name ) opened the shop . Was very helpful and knowledgeable. My son bought an amplifier that was just what I wanted for my old hifi system . Would certainly recommend this shop .

Reply from Richer Sounds - Exeter
Lovely TV
Easy to order and did a price match with no issues. Order delivered sooner that estimated, lovely TV no issues

Reply from Richer Sounds - Exeter
Excellent service and no pushy selling
Firstly, I arrived before opening time and they very kindly allowed me in. Secondly, had good advice and no pushy selling and I ended up with a great set of headphones. Thanks to all. See you again.

Reply from Richer Sounds - Exeter
Cool Speakers.
Hi, I recently bought a pair of speakers from Richer Sounds in Exeter. The speakers them selves are superb and have brought a new level of listening and enjoyment of music.
The staff there were extremely helpful and I would recommend them to everyone.

Reply from Richer Sounds - Exeter
Brilliant advice and knowledge!
The staff were warm and welcoming, knowledgable and understanding. They respected our budget and put together a package that absolutely met our needs. We're delighted

Reply from Richer Sounds - Exeter

Reply from Richer Sounds - Exeter

Reply from Richer Sounds - Exeter
Fantastic service and advice from the…
Fantastic service and advice from the Exeter team especially Pete, Nick and Mark.
With their expertise, price matching and 6 year guarantees it’s a no brainer to buy from Richer Sounds.
I trust them wholeheartedly to make an informed purchase.

Reply from Richer Sounds - Exeter
An Outstanding Service
Pete, the sales manager who dealt with us was superb. His knowledge and expertise was outstanding. He provided my wife and I a balanced view of the TV makes and how they have improved over the years. Despite having a clear idea of the make we wanted, Pete demonstrated a number of sets to us, allowing us to change our original plan and purchase an LG television instead. The LG is spellbinding. I would thoroughly recommend it.

Reply from Richer Sounds - Exeter
Goodbye HarmonKarmon, hello Yamaha
I rang with a problem about my ageing AV amp and received clear and concise analysis that confirmed my fears. However, the process of buying a replacement was easy and, thanks to being a VIP member, not quite as expensive as it might have been. A new Yamaha RX-V4A AV amp arrived the next day. A little effort and an app later saw to setting up and the sound is great.
Once again, fab service from the team at Sidwell Street 👍🏻

Reply from Richer Sounds - Exeter
Richer Sounds
Exeter is so easy, on site parking on the edge of the town center. Very helpful and friendly knowledgeable staff. Great selection, great price, delivery and 6yr warranty. Definitely recommend

Reply from Richer Sounds - Exeter
Always helpful even to old wrinkles…
Always helpful even to old wrinkles like me at 76 years young 😊👍

Reply from Richer Sounds - Exeter
Exeter branch listened to my problem…
Exeter branch listened to my problem and responded positively with no quibble.
Remedial action was swift and efficient.
Repair turnaround was exemplary.
Made to feel a valued customer at every stage.

Reply from Richer Sounds - Exeter
Excellent helpful support from Exeter…
Excellent helpful support from Exeter shop staff on telephone. Video projector ordered on line Saturday afternoon arrived Monday afternoon. I have been a Richer Sounds customer for 30 years and have always been delighted with the service you provide.

Reply from Richer Sounds - Exeter
Great service from friendly…
Great service from friendly knowledgeable helpful staff. Many thanks.

Reply from Richer Sounds - Exeter
The staff were extremely helpful
The staff were extremely helpful, polite and friendly. I bought a new T.V. on Thursday and It was delivered on Monday. Very happy 😊

Reply from Richer Sounds - Exeter
Excellent knowledge and advice on your…
Excellent knowledge and advice on your products. You do as you say and deliver on time and friendly and pleasant to deal with.

Reply from Richer Sounds - Exeter
I ordered click and collect in store
I ordered click and collect in store. The chap who picked my order offered to carry my REL subwoofer to my car. Nice.

Reply from Richer Sounds - Exeter
Brilliant experience
Was given really good advice by a friendly member of staff for whom nothing was too much trouble.

Reply from Richer Sounds - Exeter
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