Great in person at your exter store. My kids had a great time on the F1 simulator whilst we discussed and bought some new speaker with Peter. Your showroom staff member Peter has great knowledge and... See more
Company replied
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Great in person at your exter store. My kids had a great time on the F1 simulator whilst we discussed and bought some new speaker with Peter. Your showroom staff member Peter has great knowledge and... See more
Company replied
I recently purchased from Richer Sounds and was extremely impressed with the service. The staff were friendly, welcoming, and very knowledgeable, taking the time to answer all my questions and provide... See more
Usual great interaction with Richer Sounds staff prior to purchase. Very pleased with my subsequent purchase from them - great price and excellent guarantee period. Delivery adjusted to suit my requir... See more
Company replied
Had asked to be able to audition two turntables which I had shortlisted , with the advice of staff at Exeter over the phone. On arrival I was taken to the dem. room where the turntables had been set... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
89-91 Sidwell Street, EX4 6PH, Exeter, United Kingdom
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Lloyd in the store was amazing . helpful , constructive and honest . All principles that ensure I come back for ALL my electrics and why I recommend RS at every opportunity. Even when his Manager challenged him Lloyd rechecked and confirmed to me and his manager what was correct . A great employee with Customer service in his heart !!! Love it !!

Reply from Richer Sounds - Exeter
Very knowledgeable and helpful. Not at all pushy with the sale.

Reply from Richer Sounds - Exeter
The staff in the Exeter shop were courteous, helpful and gave me an excellent deal without any fuss or hard selling. The shop had a great range of goods and I got exactly what I wanted at first visit without being asked "have you looked online"!

Reply from Richer Sounds - Exeter
Bought an LG TV in 2022 and, as a VIP customer, had a free 6 yrs guarantee. The magic remote developed a fault (selector wheel collapsed). On Tuesday this week, I spoke to Pete at my local branch in Exeter who confirmed the remote was covered and arranged replacement. Just 2 days later a new one was delivered to my home address! Amazing service as always from Richer Sounds. Everyone should look to Richer Sounds for their audio visual tech. Many thanks.

Reply from Richer Sounds - Exeter
Helpful, informative and professional advice from the member of staff who served us. Willing to answer all our (sometimes naive) questions. Made our decision of which tv to purchase easy.

Reply from Richer Sounds - Exeter
My first time shopping here, I went to buy a new tv, Mark was very helpful and knowledgeable and didn’t blind me with science.
He found exactly what I wanted and I am very pleased with it.
Highly recommended!

Reply from Richer Sounds - Exeter
as normal great advice, listened to my requirements and great service always shop at richer sounds for my tv and hifi requirements

Reply from Richer Sounds - Exeter
I took in my turntable and was seen by Stephen.He was excellent. Professional, knowledgeable and nothing was too much trouble. He sorted out the fault and even looked up a suitable new stylus. All much appreciated.

Reply from Richer Sounds - Exeter
Very friendly , attentive and knowledgeable staff. Very positive experience

Reply from Richer Sounds - Exeter
I initially emailed the Exeter store asking about the item and I got a very quick reply from Steve confirming the item was in stock and could be delivered the following day. After a short exchange I was able to pay online and received a receipt and the unit arrived on time the following day. The service I received from Steve was 1st class he could not have been more helpful

Reply from Richer Sounds - Exeter
Excellent knowledgeable service and at a very competitive price.

Reply from Richer Sounds - Exeter
I can't thank the Exeter team highly enough, even for such a small sale. Went into the store last Friday to order an MP3 player, and the staff member serving not only had an uncanny ability to know which one I was looking for, even when I had forgotten the details, but apologised to say that normal next day delivery could be the following week. Except the next day the device was in my hands and I was able to start setting up. So very worth it to pop into your local store if directed by the website- these teams get things done. This is my third purchase this year with Richer Sounds and would definitely recommend them.

Reply from Richer Sounds - Exeter
Richer Sounds Exeter has always, and continues to provide an excellent service, with a comprehensive range of electronics on offer.

Reply from Richer Sounds - Exeter
All the team were most helpful and as a 78 year old they guided me through the setup . I would go to Richer sounds again for any future purchase

Reply from Richer Sounds - Exeter
Superb quality Marantz cd player that compares favourably with other more expensive options.
The sound separation is excellent, and the unit matches my Marantz amplifier.
The unit was delivered right on time as usual.
Excellent all-round service from Richer Sounds.

Reply from Richer Sounds - Exeter
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