Richer Sounds - Guildford Reviews 

Excellent communication

Cheapest price available with money off first order, as well as excellent customer service

Brilliant service once again from Richer Sounds. The staff really know their stuff and it's obvious they take pride in what they do. From dealing with my initial product enquiries on the phone, to the in-store appointment and demos, to a follow-up email to check that everything (a Samsung OLED TV) was set up OK and we are happy with our purchase... it's all done perfectly. They explain things clearly, demonstrate clearly, and answer all your questions clearly. This is how service should be delivered. I'm not sure why anyone would consider going anywhere else for TVs, audio/hifi and the like. And all this for the best price, too!
Guildford store for this latest Richer Sounds purchase, and have used the Southampton store previously, where the staff and service are also great. Thank you!

Always good service and great products good communication

Helpful advice, competitive price, quick delivery,great product. What more can you ask for.

Dan your deputy manager at the Guildford branch really looked after me regarding my recent purchase of a sub woofer to enhance my music system at home. He had researched the initial interference problems I was experiencing and we purchased a proper single wire from the sub to the amp to overcome the problem - now sorted and the sub woofer really is great. Thanks Dan most happy is me!

Tayla explained all about the new TV and Dan was excellent when I came in to buy it.

Great and friendly service

The attention I received was excellent. My lack of technical knowledge was supported with understanding my requirements and always with the value for money and keeping me to my budgeting.

The Expertise from the staff and the knowledge that gives you the confidence that your purchasing quality products. I always avoid other outlets and my go too store for audio and TV is and always will be Richer Sounds.

Great instore service & follow through on delivery.

Excellent service from Franklin when hunting down a JBL speaker, from initial call through to collection instore. Thanks!

The customer service was excellent. Let down only by the late delivery of my click and collect which I was expecting the next day.

Great communication and quick service

Great experience! Richer Sounds continue to remind me how much better an in-store buying experience is. Always helpful with pragmatic advice and making sure I pay best price for the products. Thanks Roland and others!

Tayla at Guildford was extremely helpful and made sure I got the best deal for my Sonos speaker.

I spoke to Franklin in the Guildford branch - he was really helpful and came away with a pair of speakers for my lounge set up - v happy indeed!!

Staff have good knowledge of products and are very helpful.

I can always rely on the staff in Richersounds, they are very helpful in helping me with my purchase.
They give me professional advise about the products.