I was greeted by Joey at the Hull branch and he listened to what I wanted and he provided me with what I needed. I have worked in the retail business for over 35 years and found the service excellent... See more
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I was greeted by Joey at the Hull branch and he listened to what I wanted and he provided me with what I needed. I have worked in the retail business for over 35 years and found the service excellent... See more
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We received good helpful advice to make our purchase of a new tv set. In addition we also received great help to claim cash back Through the 6 year guarantee on our previous faulty set. Which redu... See more
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Exceptionally Excellent Service from Richer Sounds, my tv after 4years was not repairable so under the 6 year guarantee I was credited with half of the original price against a new tv .Thanks to David... See more
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Wanted some specific speaker cable. The RS website gave me exact details of how much was available in each store to the nearest metre, and the price per metre. Visited Hull store. Very pleasant sta... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
88-90 Prospect Street, HU1 3RT, Hull, United Kingdom
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I was greeted by Joey at the Hull branch and he listened to what I wanted and he provided me with what I needed. I have worked in the retail business for over 35 years and found the service excellent and I'm really looking forward to setting up my new system with the knowledge that I can rely on the team at Richer Sounds Hull.

Reply from Richer Sounds - Hull
Exceptionally Excellent Service from Richer Sounds, my tv after 4years was not repairable so under the 6 year guarantee I was credited with half of the original price against a new tv .Thanks to David at Customer services and Kal at the Hull branch I had a new tv delivered in 48 hours. Kind Regards Brian.

Reply from Richer Sounds - Hull
Wanted some specific speaker cable. The RS website gave me exact details of how much was available in each store to the nearest metre, and the price per metre.
Visited Hull store. Very pleasant staff and they had the exact amount specified on the website. Impressive.

Reply from Richer Sounds - Hull
lil bit waiting but overall all services and staff very helpful and friendly great service

Reply from Richer Sounds - Hull
The customer service is brilliant, Laurie was excellent, very attentive, knowledgeable and friendly. Prices are more than competitive, the deciding factor is the warranty! 6 years on many items.

Reply from Richer Sounds - Hull
We received good helpful advice to make our purchase of a new tv set.
In addition we also received great help to claim cash back
Through the 6 year guarantee on our previous faulty set. Which reduced the cost of the new replacement TV set which has a 7 year guarantee

Reply from Richer Sounds - Hull
No complaints whatsoever love my marantz cd player and my studio monitors!

Reply from Richer Sounds - Hull
As always, friendly, helpful and knowledgeable staff in the store. Good advice and purchase experience. Organised delivery on chosen day

Reply from Richer Sounds - Hull
Great service from the store, knowledgeable, friendly and did us a great deal. Cant beat them for the service.

Reply from Richer Sounds - Hull
It was important to speak to someone who understood my requirements.
Gave me straight forward advice.
Did not talk jargon.

Reply from Richer Sounds - Hull
Could have been a bit more helpfull when asked about a wall bracket for my new Hisense tv just bought from them

Reply from Richer Sounds - Hull
Excellent customer service and knowledge. We went to Richer Sounds Hull, to understand more about our TV / AV options. Paul (store manager) was incredibly helpful and understanding and helped us with our options and offered invaluable options and opinions with some of the choices. Thank you.
I wouldn't bother going anywhere else...

Reply from Richer Sounds - Hull
Fantastic service from the Hull branch,
Explained what requirements I wanted from my new tv and was explained everything very carefully and expertly.
Free delivery aswell.
Great service,great staff and I've got myself a great tv.
Thanks again.

Reply from Richer Sounds - Hull
I went in to purchase a turntable and speakers and was very impressed with Kal who set everything up so we could listen to the sound and then offered lots of advice on the options available to get the best from it, first class service all round.

Reply from Richer Sounds - Hull
Turntable arrived the day after ordering, fantastic service. As its a present I won't be trying it for a few weeks

Reply from Richer Sounds - Hull
following the death of my husband I was at a loss what tv to buy. I knew he bought all his tv speakers etc from you and trusted you so I thought I should. you were very helpful with your suggestions and then you referred me to Chris who fitted it all. first class service from you all. thank you.

Reply from Richer Sounds - Hull
Great advice and the staff are marvellous. Keep up the excellent work 👏, i will recommend Richer Sounds to family and friends.

Reply from Richer Sounds - Hull

Reply from Richer Sounds - Hull
Great staff that know their products. Have and will always use them where possible.

Reply from Richer Sounds - Hull
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