Richer Sounds - Hull Reviews 2,115

TrustScore 5 out of 5

5.0

88-90 Prospect Street, HU1 3RT Hull, GB


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Rated 5 out of 5 stars

As ever the purchase experience went very smoothly the staff at Hull are courteous, knowledgeable and efficient. The product itself is outstanding , and no more subtitles for my Wife🤭!! Delivery w... See more

Company replied

Rated 5 out of 5 stars

It being the nearest one to my home, I contacted Richer Sounds Hull shop by email for some advice on turntables and speakers. Laurie from the branch replied promptly, with the information I needed. I... See more

Company replied

Rated 5 out of 5 stars

After looking around for a couple of weeks we decided to pay a visit to Richer Sounds at Hull. Very pleased we did as Paul explained everything very well and we ended up with a Samsung 65 OLED compete... See more

Company replied

Rated 5 out of 5 stars

From ordering to delivery everthing was explained and easy to follow. Staff were most helpful and courtious. Thank you so much. Our sons recommendation was 1st rate

Company replied


Company details

  1. #7 of 39 best companies in Hi-fi shop
  2. #12 of 193 best companies in Electronics store
  3. #5 of 48 best companies in TV shop

Written by the company

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contact info

  • 88-90 Prospect Street, HU1 3RT, Hull, United Kingdom

  • 0333 900 0059

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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Rated 5 out of 5 stars

Sonos Ultra Arc

As ever the purchase experience went very smoothly the staff at Hull are courteous, knowledgeable and efficient.
The product itself is outstanding , and no more subtitles for my Wife🤭!!
Delivery was also excellent .
The whole experience from buying to delivery.. first class , and a six year guarantee !! well done you👍

19 May 2026
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Reply from Richer Sounds - Hull

Thanks for your kind review, we look forward to your next visit.

Rated 5 out of 5 stars

Majority DVD player. The manager at the Hull store was very…

The manager at the Hull store was very helpful on both visits to the store. He was very pleasant and explained what I needed do to connect the dvd player to the television. I think his name is Paul. The other member of staff was also very pleasant too.

16 May 2026
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Reply from Richer Sounds - Hull

Thanks for your kind review, we look forward to your next visit.

Rated 5 out of 5 stars

Great shop

Always a pleasure to buy from this shop for the last couple of years since finding this shop always purchase my electrical from here the staff are very friendly and extremely helpful and always endeavour to get the best deal for you ,i would recommend to anyone

12 May 2026
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Reply from Richer Sounds - Hull

Thanks for your 5 star review, we look forward to seeing you again next time

Rated 5 out of 5 stars

Exceptional First Experience

It being the nearest one to my home, I contacted Richer Sounds Hull shop by email for some advice on turntables and speakers. Laurie from the branch replied promptly, with the information I needed. I subsequently went in to the shop, spoke to Laurie (who interrupted his lunch break to do so), had a look at, and then bought a recommended turntable, with upgraded speakers, at an excellent price which included healthy discount. Engaging, knowledgable staff, exceptional customer service and advice, and a simple, efficient transaction. My first time shopping at Richer Sounds. Don’t know why I left it so long…..

13 May 2026
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Reply from Richer Sounds - Hull

Thank you for your 5 star review!

Rated 5 out of 5 stars

First class service

After looking around for a couple of weeks we decided to pay a visit to Richer Sounds at Hull. Very pleased we did as Paul explained everything very well and we ended up with a Samsung 65 OLED compete with sound bar at a competitive price and delivered within a few days. Very pleased with the tv and the service provided by Richer Sounds many thanks.

9 May 2026
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Reply from Richer Sounds - Hull

Thank you for your 5 star review, it’s lovely to read your comments.

Rated 5 out of 5 stars

We had a TV installation and Paul

We had a TV installation and Paul, who fully installed it, couldn’t have been more capable, friendly and informative. We are also delighted with the product.

10 May 2026
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Reply from Richer Sounds - Hull

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Rated 5 out of 5 stars

Great staff very polite

Great staff very polite. Ordered cd player was delivered the day they said. Very happy with my purchase.

9 May 2026
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Reply from Richer Sounds - Hull

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

Top customer service and decent prices

Some of the best customer service around along with very decent pricing. I had delivery issues with some of the equipment but they were sorted immediately by speaking to the sales team and no bother getting through to them. It's just how it should be but rarely is.

3 May 2026
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Reply from Richer Sounds - Hull

Thanks for your kind review, we look forward to your next visit.

Rated 5 out of 5 stars

Fabulous help from Laurie throughout…

Fabulous help from Laurie throughout our time in the shop and over the phone whilst buying our new television. Thank you 😊
Would highly recommend this company.

5 May 2026
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Reply from Richer Sounds - Hull

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Rated 5 out of 5 stars

As usual

As usual. At richer sounds, service 10 out of 10 I ordered a Manhattan recorder but to order one in as the shop did not have any in stock maybe a little in stock would be a help.

5 May 2026
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Reply from Richer Sounds - Hull

Thank you for your 5 star review, it’s lovely to read your comments.

Rated 5 out of 5 stars

Knowledgeable ,friendly staff

Knowledgeable ,friendly staff. Trustworthy. Gave them our brief of what we needed and the man who served us just ordered it and delivered it a few days later for free.
Great service

4 May 2026
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Reply from Richer Sounds - Hull

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Rated 5 out of 5 stars

First class service and help.

From the first contact with Kal to collecting the goods excellent service. Kal went through a couple of options re my choice of equipment but agreed my choice was excellent. Placed the order over the phone and collected the next day. Chappers did the heavy lifting carrying the shopping bag to the car😉. seriously great service.

29 April 2026
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Reply from Richer Sounds - Hull

Thank you for your 5 star review, it’s lovely to read your comments.

Rated 5 out of 5 stars

Great demonstration

Great demonstration, prompt service and delivery. The one drawback being that having read all the very good reviews about the Majority Quadriga I decided to compare it to the Ruark 3S. My mistake as it's cost me a lot more. Result - somebody else in the household not too happy with the outcome.

28 April 2026
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Reply from Richer Sounds - Hull

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

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