From my original request, to the team tracking down the streamer to having a listening room set up and walking away after buying was just about as pain free and simple experience as you could ask for.... See more
Company replied
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See what reviewers are saying
Staff attentive to what we were looking for in a new sound system, knowledgeable but not blinding us with technology and adding personal experience and recommendations. We felt that what was being s... See more
Company replied
Shout out to Chappers at the Hull store for his outstanding customer service!! Purchased a Technics 1210GR2 turntable with a Ortofon blue concord stylus at a great price with loads of quality help an... See more
Company replied
Very good they are really easy to speak to and very helpful even suggesting the best way to set things up the quality and price is excellent well done
Company replied
Company details
- #7 of 39 best companies in Hi-fi shop
- #12 of 192 best companies in Electronics store
- #5 of 49 best companies in TV shop
Written by the company
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contact info
88-90 Prospect Street, HU1 3RT, Hull, United Kingdom
- 0333 900 0059
4.9
Excellent
2k reviews
Asks customers to review
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Price match reduction and customer…
Price match reduction and customer service and excellent delivery
22 June 2026
Reply from Richer Sounds - Hull
Thanks for your feedback, great to read you were happy with our service.
Excellent service
Excellent service. Very knowledgeable and patient with us. We went to Richer Sounds on a recommendation and will certainly shop there again.
20 June 2026
Reply from Richer Sounds - Hull
Thank you for your wonderful feedback
Shout out to Chappers at the Hull…
Shout out to Chappers at the Hull store for his outstanding customer service!! Purchased a Technics 1210GR2 turntable with a Ortofon blue concord stylus at a great price with loads of quality help and advice. Perfect!!!👌😎
26 June 2026
Unprompted review
Reply from Richer Sounds - Hull
Thank you for your 5 star review!
Exceptional customer care
19 June 2026
Reply from Richer Sounds - Hull
Thank you for your wonderful feedback
Reply from Richer Sounds - Hull
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Just what we were looking for.
Staff attentive to what we were looking for in a new sound system, knowledgeable but not blinding us with technology and adding personal experience and recommendations. We felt that what was being suggested was tailored to us. Plus added bonus of next day delivery.
Now set up and the best sound we've ever had.
15 June 2026
Reply from Richer Sounds - Hull
Thank you for your 5 star review, it’s lovely to read your comments.
Knowledgeable staff
Polite and knowledgeable staff,helped me to get the correct product for my needs .
13 June 2026
Reply from Richer Sounds - Hull
Thanks for taking the time to leave your review. It's good the team were able to help you find the right product for your needs.
We really appreciate the feedback and hope we can earn that fifth star next time.
The Richer Sounds team
Best Communication experience ever
Got in touch with Richer Sounds Operative by phone and purchased a television I,d been looking at for some time!The experience couldn’t have been better
Clear spoken informative pleasant and as an extra bonus received a£10 discount on top of a super low price for becoming a VIP memberTV was delivered on a day to my liking within three days,Thankyou
13 June 2026
Reply from Richer Sounds - Hull
Thank you for your 5 star review, it’s lovely to read your comments.
I was given plenty of advice and…
I was given plenty of advice and recommendation as to choosing a hifi seperates system. Discounts were good and overall price was excellent.Delivery was faster than expected and overall service was faultless would thoughly recommend the hull branch
13 June 2026
Reply from Richer Sounds - Hull
Thank you for your 5 star review!
The staff very helpful and pleasant…
The staff very helpful and pleasant answered all questions when asked and nothing seemed to be any trouble, also deli ery was excellent arrived when stated only problem was I couldn't understand the young gentleman that delivered it as his English wasn't very good but everything else was fine
11 June 2026
Reply from Richer Sounds - Hull
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
My order was quickly dealt with and the…
My order was quickly dealt with and the item despatched promptly.
10 June 2026
Reply from Richer Sounds - Hull
Thanks for your 5 star review, we look forward to seeing you again next time
Finding the exact model of TV I wanted…
Finding the exact model of TV I wanted on the website was easy and all the info about that specific model was listed. Ordering was straightforward and next day delivery was excellent. The TV came from the Hull store as far as I know.
9 June 2026
Reply from Richer Sounds - Hull
Thank you for your 5 star review, it’s lovely to read your comments.
Reply from Richer Sounds - Hull
Thanks for your kind review, we look forward to your next visit.
The manager was really helpful about…
The manager was really helpful about lots of issues to do with our enquiry, including the specification of various different TVs in relation to the costs, plus advice for where to site the TV and which bracket was required. The level of knowledge far exceeded that at Currys where we had previously been.
6 June 2026
Reply from Richer Sounds - Hull
Thanks for your kind review, we look forward to your next visit.
Prompt service and am looking to buy a…
Prompt service and am looking to buy a new tv and got some good advice will be returning soon.
8 June 2026
Reply from Richer Sounds - Hull
Thanks for your kind review, we look forward to your next visit.
Reply from Richer Sounds - Hull
Thank you for your 5 star review, it’s lovely to read your comments.
Staff were really friendly and helpful…
Staff were really friendly and helpful and gave sound advice about our purchase.Product arrived on time and collection was easy.
6 June 2026
Reply from Richer Sounds - Hull
Thank you for your 5 star review!
Friendly & efficient order from hull…
Friendly & efficient order from hull store over telephone & swift delivery arranged. Delivery as promised on time & courteous. Tv great. Thank you
6 June 2026
Reply from Richer Sounds - Hull
Thanks for your great feedback and for supporting local business.
Above and beyond service
Went above and beyond to get an opened pair of Sennheiser IE200 down from Scotland just so we could try them (using our own tips). Great kit as well 😃
3 June 2026
Reply from Richer Sounds - Hull
Thanks for your 5 star review, we look forward to seeing you again next time
Excellent service
Excellent service, knowledgeable, friendly and helpful staff. Highly recommended.
3 June 2026
Reply from Richer Sounds - Hull
Thank you for your 5 star review, it’s lovely to read your comments.
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