Great experience with Richer sounds Hull (again). Our tv packed in after 12 years that we bought from Richer sounds originally. Needed a new tv and after checking the usual places in store and online... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Great experience with Richer sounds Hull (again). Our tv packed in after 12 years that we bought from Richer sounds originally. Needed a new tv and after checking the usual places in store and online... See more
Company replied
From my original request, to the team tracking down the streamer to having a listening room set up and walking away after buying was just about as pain free and simple experience as you could ask for.... See more
Company replied
Staff attentive to what we were looking for in a new sound system, knowledgeable but not blinding us with technology and adding personal experience and recommendations. We felt that what was being s... See more
Company replied
Shout out to Chappers at the Hull store for his outstanding customer service!! Purchased a Technics 1210GR2 turntable with a Ortofon blue concord stylus at a great price with loads of quality help an... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
88-90 Prospect Street, HU1 3RT, Hull, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service, knowledgeable, friendly and helpful staff. Highly recommended.

Reply from Richer Sounds - Hull
From my original request, to the team tracking down the streamer to having a listening room set up and walking away after buying was just about as pain free and simple experience as you could ask for. And I haven’t even mentioned the price quoted for new was cheaper than I’ve seen used units on a well known selling site go for. The Hull team were superb 👌🏻 as Arnold once said, I’ll be back….

Reply from Richer Sounds - Hull
Excellent service from start to finish, after doing some online research we visited RicherSounds, service and advice was great and the purchase was made efficiently. Delivery was arranged exactly when required. TV and sound system arrived on time, preceded by texts to confirm time. Items carried through to desired room. Both products are excellent and really happy with service in the shop, delivery and products. In addition the price was fantastic and beat their competitors hands down.

Reply from Richer Sounds - Hull
Great prices and a very knowledgable friendly staff

Reply from Richer Sounds - Hull
A fantastic experience with these guys , especially kal who went above and beyond to help, ty

Reply from Richer Sounds - Hull
Friendly helpful staff, I wanted a simple, inexpensive phono pre amp. No selling something more expensive than what was wanted, clear advice no blinding you with science.
Item ordered in store and delivered promptly in a couple of days. Highly satisfied.

Reply from Richer Sounds - Hull
I have over the years had various electrical items and have always s found Richer sounds to be helpful and the items bought to be of quality and reliable. The staff have always been obliging. I always recommend Richer sounds to family and friends. Thank you to all the staff at Hull.

Reply from Richer Sounds - Hull
Richersounds customer service is second to none. Went in for what I wanted and they had it in stock.
The staff are very friendly and helpful.

Reply from Richer Sounds - Hull
Was so helpful to what I needed and helped when I wanted to connect wireless headphones

Reply from Richer Sounds - Hull
Once again I can thoroughly recommend Richer Sounds for anyone in need of advice on all things hifi. The staff are fantastic, good lads all. The range of gear in the Hull branch is absolutely stunning and as soon as I am able to upgrade my kit there really is no where better to make the right choice.

Reply from Richer Sounds - Hull
As always friendly informed and helpful service from richer sounds hull.the selection of the soundbar followed the assistant’s recommendation The price was excellent,product arrived on time,expertly fitted by Chris .yet again faultless service.

Reply from Richer Sounds - Hull

Reply from Richer Sounds - Hull
Great products, knowledgable staff, fantastic customer service.
I'll be visiting their store again.

Reply from Richer Sounds - Hull
I ordered my item over the phone with a friendly man called chappie I think his name was.he put it aside until I went into town to pick it up. A lovely man called joey showed me how to connect my Manhattan T4R 2TB to the back of my TV. It only took 10 minutes to get it up and running. Would recommend Richer Sounds.Really helpful and knowledgeable people who work here.

Reply from Richer Sounds - Hull
Staff were very helpful and listened to my request, and although the product wasn't available in store (Cambridge Audio AXA35) that day, they arranged for home delivery for the next day.
The delivery happened arrived slightly earlier than the given time slot. The product was in perfect order and was up and running within 20 minutes.

Reply from Richer Sounds - Hull
Delivery on time in perfect condition the 2 guys were very pleasant knowledgeable very satisfied with service from shop staff to delivery thanks again

Reply from Richer Sounds - Hull
As ever the purchase experience went very smoothly the staff at Hull are courteous, knowledgeable and efficient.
The product itself is outstanding , and no more subtitles for my Wife🤭!!
Delivery was also excellent .
The whole experience from buying to delivery.. first class , and a six year guarantee !! well done you👍

Reply from Richer Sounds - Hull
From ordering to delivery everthing was explained and easy to follow.
Staff were most helpful and courtious.
Thank you so much.
Our sons recommendation was 1st rate

Reply from Richer Sounds - Hull

Reply from Richer Sounds - Hull
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.