Richer Sounds - Hull Reviews 

2,224
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TrustScore 5 out of 5

4.9

88-90 Prospect Street, HU1 3RT Hull, GB

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Rated 5 out of 5 stars

Great in store advice. Ordered turntable and speakers over the phone. When turntable arrived the veneer was chipped. Chappers was excellent in arranging a replacement and collection of damaged item wi... See more

Company replied

Rated 5 out of 5 stars

All companies should adopt the same customer care as Richer Sounds. Their help was so appreciated by me. Deliveries where exceptionally quick. When I had a problem they sorted it quickly(my fault, n... See more

Company replied

Rated 5 out of 5 stars

Richer Sounds Hull. Once again I found the purchase experience so straightforward and friendly. Chappers made parting with money so easy! From start to finish a pleasant transaction. Delivery w... See more

Company replied

Rated 5 out of 5 stars

Was looking for a new TV so popped in to ask about what is recommended. The staff where very helpful and knowledgeable so i went ahead and ordered it for delivery and had peace of mind with their 6yr... See more

Company replied


Company details

  1. Hi-fi shop
  2. also in
  3. Electronics store
  4. TV shop

Written by the company

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contact info

  • 88-90 Prospect Street, HU1 3RT, Hull, United Kingdom

  • 0333 900 0059

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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4.9

All reviews

(2,224)

23,642 reviews in the last 12 months

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Rated 5 out of 5 stars

Freeview box …

Explained everything that I needed and I was greatly satisfied.
Very knowledgeable and friendly staff

27 July 2026
Richer Sounds - Hull logo

Reply from Richer Sounds - Hull

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Rated 5 out of 5 stars

Always looking after you

Always looking after you, products are great staff are knowledgeable and 6 year warranty!

25 July 2026
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Reply from Richer Sounds - Hull

Thank you for your 5 star review!

Rated 5 out of 5 stars

Brilliant service

Brilliant service, Thanks guys

23 July 2026
Richer Sounds - Hull logo

Reply from Richer Sounds - Hull

Thanks for your feedback, great to read you were happy with our service.

Rated 5 out of 5 stars

Staff welcomed me as soon as I set foot…

Staff welcomed me as soon as I set foot in the shop, they were attentive ,knowledgeable, helpful and polite without being at all pushy. I would definitely shop there again

20 July 2026
Richer Sounds - Hull logo

Reply from Richer Sounds - Hull

Thank you for your 5 star review, it’s lovely to read your comments.

Rated 5 out of 5 stars

Excellent expert advice.

When deciding to upgrade your HiFi, you can read many magazines, but in the end listening to the options is the only way to make the personal choice. To this end, the Richer Sounds team in Hull, under the guidance of Paul and his team was and obvious choice. In advance of a listening session we discussed options with Paul suggesting speakers which I had initially discounted. I never would have thought that two Amps could have such a different effect on the same speakers. With Pauls patience, having listened to the combinations with various music genres, a choice became apparent. I now look forward to receiving my new hifi in the next few weeks and enjoying hours of music in the future.

19 July 2026
Richer Sounds - Hull logo

Reply from Richer Sounds - Hull

Thanks for your great feedback and for supporting local business.

Rated 5 out of 5 stars

Great service in store

Visited the store today with a potential issue with my recently purchased Amp. Paul and Joey tested the amp, and helped me trouble shoot the problem. Outstanding service, we’d highly recommend the store!

25 July 2026
Unprompted review
Richer Sounds - Hull logo

Reply from Richer Sounds - Hull

Thanks for your feedback, great to read you were happy with our service.

Rated 5 out of 5 stars

I bought my new TV over the phone and…

I bought my new TV over the phone and was very impressed with the service I received. The advisor Tony was friendly, polite, and extremely helpful throughout the whole process, took the time to answer all my questions, explained everything clearly, and made purchasing the TV quick and easy.
Excellent customer service from start to finish. Thank you for making the experience so straightforward.

18 July 2026
Richer Sounds - Hull logo

Reply from Richer Sounds - Hull

Thanks for your great feedback and for supporting local business.

Rated 5 out of 5 stars

Excellent service and products

Excellent service and products. Kal was knowledgeable, helpful and extremely courteous. All in all my purchasing experience was top class. Any future HiFi or related purchase will be from Richer Sounds.

16 July 2026
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Reply from Richer Sounds - Hull

Thanks for your kind review, we look forward to your next visit.

Rated 5 out of 5 stars

I received an email and phone call to…

I received an email and phone call to inform me the item had arrived
Good service on my arrival

14 July 2026
Richer Sounds - Hull logo

Reply from Richer Sounds - Hull

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Rated 5 out of 5 stars

Great experience with Richer sounds…

Great experience with Richer sounds Hull (again). Our tv packed in after 12 years that we bought from Richer sounds originally. Needed a new tv and after checking the usual places in store and online I decided to try richer sounds to see if they could match or beat the competition. Not only did they beat in price but also went even better and delivered next day and it included a 6 year warranty which others cannot match. Great knowledge and service from these guys as always. Thanks 🙏

10 July 2026
Richer Sounds - Hull logo

Reply from Richer Sounds - Hull

Thank you for your wonderful feedback

Rated 5 out of 5 stars

A very good deal efficiently delivered

A very good deal efficiently delivered. Prompt and helpful communication in response to my initial enquiry. Brilliant.

8 July 2026
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Reply from Richer Sounds - Hull

Thanks for your 5 star review, we look forward to seeing you again next time

Rated 5 out of 5 stars

Good price

Good price, knowledgeable assistants and quick delivery from stock.

7 November 2025
Richer Sounds - Hull logo

Reply from Richer Sounds - Hull

Thanks for your 5 star review, we look forward to seeing you again next time

Rated 5 out of 5 stars

Excellent service

Excellent service from ordering to delivery

7 July 2026
Richer Sounds - Hull logo

Reply from Richer Sounds - Hull

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Rated 5 out of 5 stars

Friendly knowledgeable team in the…

Friendly knowledgeable team in the store. No pressure to make a purchase, happy to do so though. Second time in a month shopping there …. Must be doing something right 😊

5 July 2026
Richer Sounds - Hull logo

Reply from Richer Sounds - Hull

Thanks for your feedback, great to read you were happy with our service.

Rated 5 out of 5 stars

Very helpful

Very helpful, knowledgable and friendly staff

4 July 2026
Richer Sounds - Hull logo

Reply from Richer Sounds - Hull

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

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