Richer Sounds - Hull Reviews 

2,173
TrustScore 5 out of 5

4.9

88-90 Prospect Street, HU1 3RT Hull, GB


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Rated 5 out of 5 stars

Great experience with Richer sounds Hull (again). Our tv packed in after 12 years that we bought from Richer sounds originally. Needed a new tv and after checking the usual places in store and online... See more

Company replied

Rated 5 out of 5 stars

From my original request, to the team tracking down the streamer to having a listening room set up and walking away after buying was just about as pain free and simple experience as you could ask for.... See more

Company replied

Rated 5 out of 5 stars

Staff attentive to what we were looking for in a new sound system, knowledgeable but not blinding us with technology and adding personal experience and recommendations. We felt that what was being s... See more

Company replied

Rated 5 out of 5 stars

Shout out to Chappers at the Hull store for his outstanding customer service!! Purchased a Technics 1210GR2 turntable with a Ortofon blue concord stylus at a great price with loads of quality help an... See more

Company replied


Company details

  1. #7 of 38 best companies in Hi-fi shop
  2. #12 of 191 best companies in Electronics store
  3. #5 of 49 best companies in TV shop

Written by the company

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contact info

  • 88-90 Prospect Street, HU1 3RT, Hull, United Kingdom

  • 0333 900 0059

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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4.9

All reviews

(2,173)

24,313 reviews in the last 12 months

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Rated 5 out of 5 stars

The staff were so helpful and very…

The staff were so helpful and very knowledgeable. Would recommend shopping here if need any advise on hi first. Prices very good too

24 January 2026
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Reply from Richer Sounds - Hull

Thank you for your 5 star review, it’s lovely to read your comments.

Rated 5 out of 5 stars

Always very friendly

Always very friendly, knowledgeable and happy to help. An excellent all round hifi/ audio retailer

24 January 2026
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Reply from Richer Sounds - Hull

Thanks for your feedback, great to read you were happy with our service.

Rated 5 out of 5 stars

The best personal service you can ask for at Richer Sounds Hull have used Richer sounds Hull for as…

I have used Richer sounds Hull for as many years as I can remember, buying Hifi separates and TVs because of their knowledge, willingness to engage, advise, competitive prices and 6 year warranty.
Now 61 and disabled I rang the Hull store and spoke to their manager of 17 years. I needed a new TV, ad my 13 year old Panasonic plasma TV finally gave up. I listened to the managers advice and explained I was stuck in my chair for the weekend and couldn't get in the store. 6 hours later the manager personally delivered my new TV into my front room. That is understanding my needs and situation. He went above and beyond and I thank him for his personal service to me. My new TV is a Tcl, has fantastic picture and audio.
So, don't go anywhere else just go to Richer sounds Hull (if you live around here),

23 January 2026
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Reply from Richer Sounds - Hull

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

Fantastic Customer Service

I received brilliant customer service from all staff at the Hull store. They were really friendly and helped me change the TV I ordered and gave me a discount on the soundbar that came with it and they even offered free next day delivery which was really nice.
10/10

31 December 2025
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Reply from Richer Sounds - Hull

Thanks for your feedback, great to read you were happy with our service.

Rated 5 out of 5 stars

Very happy

Staff was very friendly and talked me through the tv I wanted,when the tv arrived I set it up and I'm really satisfied my with my purchase,I would definitely recommend Richer Sounds to anyone wanting a new tv at great prices

19 January 2026
Rated 5 out of 5 stars

OLED TV with soundbar purchase

Paul was very helpful to talk us through the options of OLED TVs and their features. That gave us valuable information on decision about the TV we have ordered.
Also he informed us of various deals available with the TV and emailed the options and costs in detail.
In addition he was kind to give us a demonstration on their media room of the various sound bar options and helped us compare them.
Very professional and of course they offer the best deals in the region.

We are awaiting the delivery of the goods, delivery is free as well on our purchase.

18 January 2026
Rated 5 out of 5 stars

excellent servie

Great service by staff, very helpful & informative

16 January 2026
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Reply from Richer Sounds - Hull

Thank you for your 5 star review, it’s lovely to read your comments.

Rated 5 out of 5 stars

Friendly service

I like shopping at richer sounds as the people there are friendly and helpful . Before visiting g I had rung as I was looking at a cd player to hook up to my yamaha amp I also needed one that would play recorded cds as my arcam would not after looking on line a d reading reviews I went for a arcam cd5 I did ask if it would play recorded cds and was told if it did not I could return it for a refund . I did buy it it was easy to set up and played all cds 💿 I put in the sound is fantastic i would say better than a lot of high end machines so many thanks again to richer sounds Hull

12 January 2026
Rated 5 out of 5 stars

Laurie, Hull store...

Initially we opted for a Cello 43"TV for our bedroom. Unfortunately it wasn't on view in the store,(understandable given space constraints) and when delivered and set up it wasn't as good as we thought it might be, and after discussing things decided to call the store.
We returned the TV and went for the more expensive Samsung qled, it's well worth the extra cost, and we're delighted with the quality of the picture and sound.
Many thanks to Laurie, who looked after us initially and on our further visit, for his patience and understanding.
Outstanding and faultless customer service, A+.

12 January 2026
Unprompted review
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Reply from Richer Sounds - Hull

Thanks for your kind review, we look forward to your next visit.

Rated 5 out of 5 stars

We went in for a cd player and was…

We went in for a cd player and was advised to get a blu ray player instead as you have the best of both worlds with dvd's as well. we are well happy with our purchase. thank you again Richer Soundsr

7 January 2026
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Reply from Richer Sounds - Hull

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

Searching for a Soundbar

Callum spent a long time finding the right soundbar for me and made what could have been a daunting experience easy and pleasant.

7 January 2026
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Reply from Richer Sounds - Hull

Thanks for your 5 star review, we look forward to seeing you again next time

Rated 5 out of 5 stars

Helpful friendly store visit

The help and advice I received from the chap taking care of the purchase. Looked at alternatives too. Great experience.

8 January 2026
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Reply from Richer Sounds - Hull

Thank you for your wonderful feedback

Rated 5 out of 5 stars

Very knowledgable and enthusiastic…

Very knowledgable and enthusiastic staff offered impartial advice and guidance. They took time to assess my preferences before suggesting a product that suited my needs. The range of brands over a wide range of budgets on offer gave great flexibility choice.

7 January 2026
Richer Sounds - Hull logo

Reply from Richer Sounds - Hull

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service, very knowledgeable and extremely helpful staff.

3 January 2026
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Reply from Richer Sounds - Hull

Thanks for your feedback, great to read you were happy with our service.

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