Richer Sounds - Liverpool Reviews 

Absolutely outstanding service. The people in the shop listened to what we wanted and advised accordingly. They didn't pressure us to pick the most expensive items (even when I asked what combination they would choose if they were buying it. I asked about the most expensive speakers in the shop and they guided me away from them as they would not be suitable for the room size/style we wanted. It is service like that that builds confidence!

They took time to discuss the music that would be listened to and then select the items that would work well together. An experience that has given me the knowledge that the next piece of audio/visual equipment we go for will also come from Richer Sounds. Can't recommend the service highly enough.

Excellent personal service and advice - next day delivery.

Went in for a replacement stylus, which they had in stock, but was actually looking for an upgrade, which they said would be in by Tuesday. After checking online, I was told I could have one delivered the following day at no cost. Very happy.

Fantastic and very personal service.
I chose to collect my purchase from the Liverpool store where the service was superb.
Friendly helpful & professional service, second to none.
I highly recommend Richer Sounds, especially the Liverpool store.

Salesman helpful, but said the Cambridge amp didnt come with a remote, which I find useful as I am disabled and largely sofabound. Imagine my delight when I found the remote in the box!

After being very disappointed by Dali Kupid speakers, swapped them for Wharfedale Diamond 12.1i's on recommendation of Justin at RS Liverpool he sorted everything out for me seamlessly, got the new speakers delivered next day and Wow! Can't imagine better anywhere near the price - great speakers and great service

Friendly, professional and great knowledge. The way they advised me, made it easy to choose the best product for my needs.

I have already sent an email to customer service praising the excellent service that I received fro the staff at the Liverpool Berry Street store. A refreshing old school experience in today’s awful UK shopping experience.

Needed a new TV (I had just bought some speaker stands of them but asked for advice on which TV to buy). The one that they recommended is fabulous. I've been buying my Hi Fi from them for years and also my last couple of televisions from Richer Sounds because they know their business really well, offer great advice and assistance, prices are good and the after care is superb. Simply the top as far as I'm concerned.

First of course was the price, then the cover then the efficiency of the service an professionalism of the staff , I have always shopped at Richer sounds for years now ,and have always considered them as one of the best if not thee best in Liverpool

As always, just friendly, knowledgeable and professional staff. This is becoming rare in most shops. Always a pleasure to shop here.

Very understanding with a return I had to make. All done without any fuss.

The service at Richer Sounds has always been head and shoulders above that of other retailers. Having recently bought quite a humble television which we failed to set up, we've had two visits from Stuart who showed great patience and approachability in the face of our incompetence and launched us successfully into the world of digital TV.

Ordered TV for click and collect from Liverpool store. Got a phone call shortly afterwards to confirm it was ready. Really helpful, carried the TV to the car for me - typical Richer Sounds customer service!

Great products! Great customer service! I highly recommend Richer Sounds!!!

Got a brilliant price on new LG C6 OLEG tv.
Quick delivery .
Great tv
Thanks

This is the third item that I've bought from Richer Sounds and I'm delighted as usual. Great prices, great service and quality products, no doubt they'll be seeing me again.

Arrived earlier than expected, quality product and excellent customer service experience when looking to purchase

Professional services

They provide very friendly, honest and professional sales service and repair service second to none