As a returning customer to Richer Sounds, Maidstone, I am always impressed with their advice, knowledge and level of service. From product choices to fitment, room arrangement and setup advice the who... See more
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As a returning customer to Richer Sounds, Maidstone, I am always impressed with their advice, knowledge and level of service. From product choices to fitment, room arrangement and setup advice the who... See more
Company replied
Bought this Denon soundbar to upgrade my previous one. Manager at local store price matched the soundbar I was after online. Picked up and paid for a week later with added discount. Easy to setup and... See more
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The first two tvs were broke in transit, they dealt with the issues quickly and efficiently and had the third tv delivered all in a matter of three days for an issue that was out of there control. I... See more
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Steve made it happen, took us through the options, steered us to anti glare which was a great bit of advice. Got is a great deal and we had no messing about with additional coatings on delivery etc w... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
17 Earl Street, ME14 1PL, Maidstone, United Kingdom
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Went that extra mile when I ticked click and collect when I wanted it delivered to my home.
They arranged next day delivery for me and it arrived on time.
Excellent customer service.

Reply from Richer Sounds - Maidstone
Very friendly and competent phone call with Steve in Maidstone.
The only problem I had is when I had to pay the platform used by Richer Sounds didn't work so I had to make another attempt with anpoher bank.
Delivery was very promptly in less than a week I had my Yamaha amplifier.

Reply from Richer Sounds - Maidstone
Very helpful. Knew what we were looking for very quickly and pointed us in the right direction. Gave us a good deal. Highly recommended.

Reply from Richer Sounds - Maidstone

Reply from Richer Sounds - Maidstone

Reply from Richer Sounds - Maidstone
Joe couldn't have been more helpful with his advice/knowledge and help.
We had the TV mounted on our wall and again Dean was excellent with his knowledge and advice also phoning us with a couple of minor issues adjusting to the new handset.

Reply from Richer Sounds - Maidstone
I always buy my tv’s from richer sounds and the reason No.1 Knowledge from the staff and good helpful advice
No.2 No pressure in selling me something
No.3 Staff always friendly
No.4 Six year guarantee
No.5 Very welcoming stores
No.6 Free delivery

Reply from Richer Sounds - Maidstone
The helpful members of staff and the good service provided by the installers

Reply from Richer Sounds - Maidstone
Steve made it happen, took us through the options, steered us to anti glare which was a great bit of advice. Got is a great deal and we had no messing about with additional coatings on delivery etc which is much better service than other companies.
Thanks for making it simple.

Reply from Richer Sounds - Maidstone
Very easy to use the web site to find what I was looking for. A great price compared with other possible sellers. Excellent click and collect. Very helpful staff in shop when collecting item.

Reply from Richer Sounds - Maidstone
Bought this Denon soundbar to upgrade my previous one. Manager at local store price matched the soundbar I was after online. Picked up and paid for a week later with added discount. Easy to setup and sound is superb with subwoofer for added bass. Excellent sound and value with 6 year warranty too. Highly recommended!

Reply from Richer Sounds - Maidstone

Reply from Richer Sounds - Maidstone
Great service, great choices and great prices. Add to that a six year warranty, Why would you buy your TV anywhere else ?

Reply from Richer Sounds - Maidstone
polite not rushed and not talked into buying an add-on product was sold the best equipment for my budget delivery spot on time have purchased here before and shall again

Reply from Richer Sounds - Maidstone

Reply from Richer Sounds - Maidstone

Reply from Richer Sounds - Maidstone
I have used Richer Sounds a few times now to purchase items. They have always price matched the price of any TV prices that I have looked at. One of the benefits of purchasing from Richer Sounds is the extended warranties that they offer on most of their TV's at no extra cost. I dealt with Jason and Steve while purchasing my latest item and as usual their customer service was outstanding. I would recommend Richer Sounds.

Reply from Richer Sounds - Maidstone
Had a very satisfactory conversation with a polite and considerate member of staff who was able to use his considerable knowledge to reassure me regarding the TV I wanted to purchase

Reply from Richer Sounds - Maidstone
I recently bought a Hisense TV 75U8QTUK and Hisense sound bar from Richer sounds at Maidstone store. Having looked at same TV elsewhere, Richer sounds were the cheapest. Ben the store manager was very helpful and explained the details and different brands very well . The picture and sound quality of my TV is just amazing. I highly recommend this TV and also Richer sounds 👍

Reply from Richer Sounds - Maidstone
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