Richer Sounds - Middlesbrough Reviews 

Their employee’s determination to ensure you get the service you expect from a great retailer!

Called into Richer Sounds to see if they had the make and model of headphones I was looking for. Service was outstanding. I left the store after about 5 minutes with the headphones and the bill was discounted by £10. Great result as always from Richer Sounds.

Very helpful on the phone and price Very good

Service overall was excellent, very fast Click & Collect turnaround. Staff are always friendly and give advice when asked. No problems at all. Will be shopping here again soon.

The staff were incredibly helpful and ordered my streamer without any hitches which arrived the next day. I also got a small discount as I needed to get a dongle so I can use it with headphones.

First time buying from Richer Sounds and the experience was flawless. A huge thank you to Shaun for being so helpful and holding an order for me, which allowed me to secure a great deal. The customer service here is responsive, professional, and far superior to other retailers. I will definitely choose them again for future electronics purchases!

Excellent and professional service as always. Informed advice from the staff with no pressure to buy.

Richer Sounds a consistently good company, with good products and service to match. My Hisense 50" TV was delivered on time and the date quoted. It is always a pleasurable experience to visit the Middlesbrough Store, my thanks to Paul.

Amps that dream of Sheep..
Regarding Richer Sounds Customer Service addressing a very problematic AV Amp purchase...
It was addressed and I received a replacement the very next day.
They organised the pickup with the delivery.
And I was good to go...
As far as the purchase of the Amp, that tested my patience and sanity, but the exchange was up and running.
Fully configured with both my power amp, 5.1.2 speaker setup and media server.
So...i can sleep easy...

Very good impartial advice. Always friendly and helpful in store. Great products at the right price with free next delivery if not available in store or if I am unable to collect from store. ⭐️⭐️⭐️⭐️⭐️ always my go to for audio & av equipment and I keep going to Richersounds. Only use Middlesbrough store as nearest to me and all the team there are outstanding.

I’ve used Richer Sounds for various purchases for decades. Always good! Fair pricing, not much more to ask.

Disappointed, I thought that the 6 year guarantee was for 6 years, I never realised that you would not repair the TV and only offer partial refund. I now have to go and buy another TV. I should have just bought a cheap one to begin with. The staff in Middlesbrough were really helpful but bound by this policy.

Great service and best price. I shopped around speaking to several audio outlets. Richer Sounds Middlesbrough was not only the best price but the only one that took the time to make sure my order would work for my situation. Would definitely use again.

These guys are always so helpful when it comes to buying a new product. Happy to chat through options and what makes them different.

In one word MIKE. Fantastic caring friendly service. Very happy with his advise and skill. A really nice person.

The guy in the shop, I think his name may have been Dave, was pleasant & very knowledgeable. I've shopped with Richer Sounds numerous times over the years & always found the staff to be the same. I went out of the shop feeling that if anything should go wrong with the product I'd just purchased, there would be the back up to resolve any issues. I thoroughly recommend making this company your first port of call when purchasing Hifi or any other home entertainment equipment.

Shopping with Richer Sounds is like putting on your favourite clothes seamless and comfortable

A member of our family recommended Richer Sounds, and I would also recommend this store. The staff were friendly and helpful.

Great service, great staff, great price nuff said

the staff, and service were great. Very knowledgeable and excellent advice.
Thank you.