What an excellent shop Richer Sounds at Middlesborough are. Dave helped me choose some new wireless headphones. I was free to spend 2 hassle free supportive hours in their sound room. Highly experienc... See more
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What an excellent shop Richer Sounds at Middlesborough are. Dave helped me choose some new wireless headphones. I was free to spend 2 hassle free supportive hours in their sound room. Highly experienc... See more
Company replied
I recently bought a Hisense tv from Richer Sounds. Now, encountering an annoying issue with the on screen mute display, I tried to source an answer via the Hisense website. AI intervention, absolute... See more
Company replied
Great staff who are knowledgeable about technology. Very friendly and happy to chat and give advice about the best products for your need and won't advise you to buy the most expensive items. You feel... See more
Company replied
The staff are so friendly and professional , both over the phone and in person. They helped us with the delivery, and the service was amazing. This was my first purchase from Richer Sounds Middlesbrou... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
63-65 Borough Road, TS1 3AA, Middlesbrough, United Kingdom
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Very professional staff and excellent advice and knowledge

Reply from Richer Sounds - Middlesbrough

Reply from Richer Sounds - Middlesbrough
Excellent service as always from the staff at Middlesbrough great knowledge and fast and efficient process

Reply from Richer Sounds - Middlesbrough
I ordered some headphones online to pick up at my local store in Middlesbrough and a guy called Dave emailed me to tell me the box they came in had been slightly damaged but headphones ok, and offered me some discount on them, so went for it and am over the moon with the deal.
Would always be happy to use this company, very competitive as well.

Reply from Richer Sounds - Middlesbrough
Ordered turntable on line,for collection at Middlesbrough store,parking at door staff so helpful.
Turntable,Audi-Technica-LP60XUSB good value,ideal to listen to old vinyl LPs replacing old damaged turntable.
From the moment we walked in the manager acknowledged us & let us know if we needed anything to just ask . We bought an audio technica direct drive Bluetooth record player & a pair of Bluetooth speakers . The gentleman that served us was helpful and carried our record player to the car outside for us . The speakers were delivered directly to our home a few days later . I will definitely shop here again as I build up my system. Thank you Richer Sounds Middlesbrough

Reply from Richer Sounds - Middlesbrough
The sales guy set up the hifi i wanted to buy ready for when I arrived, and allowed me to actually hear the difference that different speakers made to the quality of the sound by swapping between them for me. In a world of online shopping, being able to try items out before buying and ask questions is invaluable to me as a customer. Very happy 😁

Reply from Richer Sounds - Middlesbrough
The staff were knowledgeable and extremely helpful. I have used Richer Sounds before and will definitely do so again. Highly recommended.

Reply from Richer Sounds - Middlesbrough
I spoke to Paul at the Middlesborough store about a piece of equipment that was listed on the website but not possible to order. He said he would check and come back to me, which he soon did with the relevant information, allowing me to make a pre-order. All very smooth and helpful.
You remember things to help people and you understood the error we made and still treated us though we really are sane!!!

Reply from Richer Sounds - Middlesbrough
Best electrical entertainment outlet by a mile.
Great prices helpful knowledgeable staff
Love shopping there

Reply from Richer Sounds - Middlesbrough

Reply from Richer Sounds - Middlesbrough
Very helpful and knowledgeable staff.
Being able to see and hear different TV’s to make an informed decision.

Reply from Richer Sounds - Middlesbrough
Great deals and fabulous range of products to choose from. I found the whole ordering process extremely easy and straightforward. Great customer focused service!

Reply from Richer Sounds - Middlesbrough
Just really good service! happy to spend time on the phone to make sure I got the right thing .
My second purchase within a couple of weeks.
Yet again I received great service . Communication regarding the delivery of my goods was excellent.

Reply from Richer Sounds - Middlesbrough
Perfect communication and very friendly staff thank you 😊

Reply from Richer Sounds - Middlesbrough

Reply from Richer Sounds - Middlesbrough
On the strength of 55inch TV LG I bought Cambridge CD player on Black Friday at a good price and it was delivered free the following day. V good service

Reply from Richer Sounds - Middlesbrough
Rang Middlesbrough shop and spoke to Paul. Whilst he did not have the WiiM Ultra and Audio quest Rocket 11 speaker cable in stock, he said he could get it shipped to me the next day.
They arrived on time. The WiiM streamer is excellent, within 10 minutes I was streaming FlAc music from my NAS with no effort what do ever. And wooh, what sounds!
Setup:
Cambridge Audio Ca81,
Dali Oberon 5s,
Project X,
WiiM Ultra.
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