Great shopping experience. Friendly and knowledgeable staff. Equipment is available to try out, in-store. Best prices I could find, anywhere. Great range of TV, HiFi, etc. Parking places directly... See more
Company replied
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Great shopping experience. Friendly and knowledgeable staff. Equipment is available to try out, in-store. Best prices I could find, anywhere. Great range of TV, HiFi, etc. Parking places directly... See more
Company replied
The guy in the shop, I think his name may have been Dave, was pleasant & very knowledgeable. I've shopped with Richer Sounds numerous times over the years & always found the staff to be the same. I w... See more
Company replied
As a complete novice to hifi, the system best suited to my needs was explained well and I received it the following day. Dave at The Middlesbrough store was very helpful indeed
Company replied
The 2 members of staff gave me great advice and information on the turntable I was looking for. They saved me money as they advised I didn’t need 1 feature I was looking for. I bought a turntable an... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
63-65 Borough Road, TS1 3AA, Middlesbrough, United Kingdom
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Ordered online, delivered promptly by DPD to store for collection.
I've also bought directly from the shop previously and found the staff to be helpful and knowledgeable.

Reply from Richer Sounds - Middlesbrough
Helpful and friendly from ringing through to going into the store to collect. Would recommend to friends and family.

Reply from Richer Sounds - Middlesbrough

Reply from Richer Sounds - Middlesbrough
The staff member Dave from Middlesbrough branch who dealt with my television purchase provided me with the best customer service I have received from any retailer in over 20 years. For me it is this which makes the difference when I am considering a retailer for subsequent purchases. Needless to say I shall be using Richer Sounds in future.

Reply from Richer Sounds - Middlesbrough
I felt with the manager him self helped me with all my questions that I asked him polite and friendly to talk to ales helped with the delivery of my TV

Reply from Richer Sounds - Middlesbrough
For a start the advice that the staff give is excellent, the number of times I have purchased TV and hi-fi from Richer Sounds never once have I been convinced to purchase the most expensive or something that doesn't suit me, advice has always been in the customers best interests. Prices of equipment is very competitive, as long as I live I'll never buy from anywhere else .
Dave who was my advisor and salesman from Middlesbrough was top of the pops

Reply from Richer Sounds - Middlesbrough
Richer Sounds, Middlesbrough, have proved, once again for us, that they are tops for tv!! ...Thanks!
I've purchased a few things from this shop and I've never been disappointed, the staff are very friendly and helpful and i will be using them regularly. The layout in the Middlesbrough shop is superb so I can't fault them at all.
Excellent service from start to finish, all staff friendly and knowledgeable.
The staff are very helpful and very informative they dont push you at all this is how a shop should be run

Reply from Richer Sounds - Middlesbrough
after initial disapointment that the TV I wanted was not available at the Middlesbrough store, Shaun came back to me with a solution/delivery from another store which as worked out fine

Reply from Richer Sounds - Middlesbrough
Your staff are always efficient and most helpful and knowledgable about the product they are selling.

Reply from Richer Sounds - Middlesbrough
Had a problem with a tv bought recently however I was told to take it back to richer sounds by the store manager and exchanged for a better model, no questions asked, great company, always happy to help you out.

Reply from Richer Sounds - Middlesbrough
Great buying experience. Friendly, knowledgeable staff. Flexible opening times and good prices.
Friendly staff, couldn’t do enough for you even looking further to find the right thing for us. Good choice and fair prices.
There is a great team in middlesbrough branch. Good knowledge in hifi. Always ready to help.

Reply from Richer Sounds - Middlesbrough
We had arranged for a demonstration of a soundbar and subwoofer and were very impressed the sales man was very helpful and explained all about it. In fact we bought it there and then.

Reply from Richer Sounds - Middlesbrough
Fantastic service from Richer Sounds. The staff were knowledgeable, friendly, and gave honest advice without any pressure. Great prices and a smooth overall experience. Highly recommended.

Reply from Richer Sounds - Middlesbrough
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