Richer Sounds - Middlesbrough Reviews 1,537

Phoned to check on availability of a Wiim Ultra to take advantage of the excellent price deal. Excellent response from Stuart who confirmed availability and reserved one for me. Called in to the shop next day and received super support from David who demonstrated the set up using my own USB stick, and sold me the reserved Ultra. The set up at home was very easy and the product is superb. Great result all round!

Great service and advice, super quick delivery

Excellent service, listened to what I wanted, made great recommendations and was patient when we had to reselect due to sizing and space issues.

I can honestly say the staff and the business are great . Faulty tv , 4 yrs old had their 6 Yr warranty cover. Set could not be repaired so replaced with a similar spec of my choice . Advice was great and service outstanding. That's why I only use this company for my tv's .

Clear and straight forward and when the price changed a week later they refunded the difference!!

Good down to earth explaining of the latest tec ,in layman's terms👍

Excellent service for the store team. Easy to buy online for click and collect. Also cheapest price from a known brand that I could find and much cheaper than Curry’s and John Lewis.

I went to the store to purchase a 48 inch LG Oled TV - The store assistant Shaun was very helpful

Thank you Shaun

Very helpful,knowledeable manager who explained options carefully and patiently for a non-specialist.Competitive prices and lived up to my past experience of excellent service from real people in a real store.

Your salesman was polite & helpful, only issue I had was he didn’t offer me the lead that I needed to connect up so I assumed it came with the subwoofer, which it didn’t so ended up getting one from amazon, so he missed a sale there .

Explained in a phone call prior to visit what I was looking for! Upon visit to shop was welcomed by Stuart who remembered my call. I went through all the options and some of the turntables I had been researching on line. Was guided to a set up and speakers that were just what I was looking for, explained why some of the options I had seen wouldn’t fit the set up I wanted. Shown the cd option online whilst in shop and advised the best choice for me also.Smooth process throughout very knowledgeable and ordered for delivery which was also smooth and kept up to date throughout. Had some difficulties wiring up down to me, rang the shop and they went through this with me and resolved with no issues!

Really good advice and service from Andy. He made the sale. Very happy with my purchases.

I have used RicherSounds for years. Decided to make a large purchase in a distant store whilst visiting family and the service was exactly as expected and as I have always received. The stores are always busy however the staff will do their absolute best to deal with these situations and serve everyone with knowledge, experience and care. Let’s face it they are busy for a reason! Another great RicherSounds store.
Thankyou to all.

Staff very helpful and pleasant atmosphere.satisfied thankyou .gave me the best deals.

Helpful and friendly staff. Very knowledgeable about their products.

Manager gave great help and advice and the Dali speakers are excellent

Comprehensive and helpful advice as always..

A friendly helpful experience with deliver quicker than anticipated

Great service and knowledge, had what I wanted in stock. Parking outside, what's not to love