Richer Sounds - Milton Keynes Reviews 

Great customer experience at The Richer Sounds Milton Keynes Branch. I am a long time Richer Sounds customer but purchased 2 expensive Cyrus CD players, one from another retailer and one direct from Cyrus. Both have encountered issues, with my current CDi player failing after light use. These are all £1000+ units.
Cyrus’s customer service could best be described as 'uninterested' to be frank but all the guys at MK (Andrew the Field Sales Manager in particular) have been brilliant. The team there have gone over and beyond what I would have expected in terms of customer service. Cyrus is lucky to have great dealers supporting them or frankly they would be out of business given their ‘couldn’t care less’ attitude..

As a returning customer i was pleased that the same high standards of friendliness and technical information were still in evidence.Well done and thank you for a great deal,very very pleased

Smooth, simple ordering process; excellent comms re: collection; unbeatable price, including extended warranty! Fab customer service. Very happy, would 100% recommend!

Bought this 24" LED TV for the bedroom for a relative. Maybe not the latest tech, but a good little TV for a great price. Ordering online was straight forward and collection from the MK store was hassle free. Thank you Aidan.

Always good on advice, value & availability, in store always prepared to demonstrate and advise.
Great value, often with those free extras you didn't expect.

The staff are really knowledgeable and helpful without doing the hard sell, great advice given and made it really easy to decide what was the right product for me. Unfortunately the 2 items I wanted were not available in store, but within minutes the items were ordered and they actually arrived at my home address the next day..
Fantastic service.

Great customer service nothing too much Aiden and Andrew from Milton Keynes store have been a pleasure to deal with from start to finish upto delivery and after delivery had a couple of technical issue and was happy to take time and talk me through the phone. Definitely recommend Richer sound as a first time buyer from them was really impressed!

Great staff, really helpful and a great price and warranty too!

Order arrived on time and very helpful staff.

I recently bought a tv from Richer Sounds, and it proved a little troublesome, but with help and advice from Stu and Andrew it was quickly exchanged. I have been shopping at Richer Sounds for about forty years, and have always had good service and advice. And no overseas call centres.

From the beginning we have found our purchase a very good experience.
We had a wire connection missing this was delivered by a member of staff after he finished work in the pouring rain. We want to thank him and Adam for such a good service.

I was given great advice at the Milton Keynes store, came away with everything I needed to ensure my turntable could be played as soon as I got home!

The information and help given by the knowledgeable assistant was extremely helpful is helping us choose the right equipment for our requirements. All in all a great experience.

After much research prior to the Christmas period, we were recommended Richer Sounds at Milton Keynes for our turntable and speakers. With Mark's honest opinion, and expertise he was extremely helpful in guiding us with our purchase which we made on 7 January 2026. The Denon DP-300 Turntable and Argon Audio Fenris A4 speakers produce a beautiful sound for our records. A big thank you to all at the CMK store, they couldn't have been more helpful.

I have always had a good service from Richersounds thats why i always return to them.

Really pleasant and helpful staff. I purchased a new turntable cartridge for an excellent price with a speedy delivery.

Delivery was a little dissatisfying, squished box thrown over the gate, however, cartridge survived and it sounds great. Communication and price match from the local store was great. Very helpful.

My nearest store in Milton Keynes didn’t have the tv I wanted in stock. I ordered it online to be sent to the store for me to pick up. The store called me next morning to say it was there. Turned up gave them my reference number one of the guys carried it out to my car. Seamless experience from a great company and store as always.

Alan was the sales rep. Good knowledge and no undue pressure. Knew his subject.