Richer Sounds - Milton Keynes Reviews 

There's so much to like about Richer Sounds, I've been a long time customer at the Milton Keynes branch, and the staff are always so helpful. I decided to buy a new CD player after mine finally bit the bullet after 30+ years of good service. This time around I did some research and opted for the Which? Magazine's best seller, a Marantz CD6007. I could have placed my order online, but I like visiting the shop, so after phoning them to reserve my new player I waited for my call to say it was in stock. I spoke to Gilbert originally, he's such a laugh, and I've struck quite a good rapport with him, something very few shop staff do these days, hence why I like RS so much. Nothing is ever too much trouble for these guys, and they will even pay for your parking when you visit the shop, now that's what I call a First Class Service! Thanks guys ;)

I just feel that you can really trust these guys, will definitely shop again

The staff at Richer Sounds are always polite, friendly and very knowledgable. If I am in the market for anything in audio visual, I always go to them. I have used at least 4 branches over the years and find them easy to deal with and buy from. Excellent service always.

My husband and I were helped to purchase the correct television to meet our needs. Gilbert was knowledgeable, patient and reassuring because of our specific requirements. All the staff were friendly and helpful. They also price matched.
Excellent service.

Purchased a wiim vibelink amp(open box)via the telephone, Andrew the guy that took the call couldn’t have been more helpful, he even saved me an extra 20% off by signing me up to VIP. Amp was delivered quick and I couldn’t be happier with my purchase👍🏻

I recently bought a Sonos Ultra Arc, Sub and rears from Richer Sounds and dealt with Adam and Aidan, both were absolutely superb, extremely helpful, great communication and delivery. I would highly recommend Richer Sounds, particularly the guys I had the pleasure of dealing with at Milton Keynes!

I purchased a Wiim Lite speaker at a good price with the VIP membership. Helpful telephone sales. Fast delivery. Really pleased.

had an excellent fist experience. had no idea what i needed tv wise. telephoned in spoke to an advisor explained what I did and didn’t want to the guy was extremely knowledgable and patient and I was able to make the purchase over the phone. Tv arrived and was exactly what i wanted. will certainly be using these guys again and recommending them

Great customer service, and advice. Great delivery service, very happy with the TV we bought. Thank you.

Great Service at my local Richer Sounds, bought an open box at a discount, and added a 6 year guarantee and went home.

Plugged is and it work ok, now I am learning how to use it.

Second time I’ve reviewed this transaction. Used six year warrantee & and replacement tv now going well. Thanks Wayne & the team.

Adam is the standout performer in my view. He is always helpful and polite, and he provides the best customer service you could wish for. I've always been a supporter of Richer Sounds, but even more so because of people like Adam, who are an asset to this organisation.

The guys at Richer sounds in Milton Keynes went above and beyond my expectations! Dealing first with me on the phone answering all of my questions and reserving the model I wanted - then opening the shop early on Sunday (Vip member) to go through everything about my new LG OLED TV purchase and then telling me I will be receiving a free LG soundbar and woofer which was the icing on the cake !! Absolutely the best place for outstanding service and quality equipment at the best prices available !

Good honest opinions of staff and did not seemed rushed at any point in choosing what i was after
A very good experience
I have used Richer Sounds for many years

Very helpful and knowledgeable staff. Polite and patience
Good selection of products.

I'd been watching the Eversolo CD Play for a while, reading and watching reviews etc and decided to take the plunge on the Thursday afternoon, contacting the Milton Keynes RS store to find out whether it was a stock item. It wasn't but Richard informed me that getting one in for the following day would be possible. So I decided to complete the transaction, Richard providing an unprompted £10 discount and then talking me through the telephone approval process.
Sure enough the following morning I received a call before store opening to tell me the Play had been delivered and that I could pick up that afternoon. All rather excellent, as is the product.

Great product range .
Extremely helpful staff (especially if your in a rush)
I would definitely purchase from Richer sounds again.

Order placed. Good communication. And quick pickup in store. All as desired

Initial phone contact quick and easy resulting in a return to shop, nominally for testing. However, they decided just to replace which was fine by me, especially as they renewed the full 6 years warranty even though I had used 3 already. They even registered it at the time so nothing for me to do.