Richer Sounds - Nottingham Reviews 

2,233
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TrustScore 5 out of 5

5.0

108 Mansfield Road, NG1 3HD Nottingham, GB

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Rated 5 out of 5 stars

Everyone at Richer Sounds is so friendly, normal, helpful - it’s a really good shopping experience, even on the phone. They know their stuff! Received a surprise pack of cables too which was very welc... See more

Company replied

Rated 5 out of 5 stars

What can i say been going to Richer sounds for years and never been disappointed. had amplifiers mainly Arcam, acoustic energy ae1s, denon mini systems, Lg oled tv, now a streamer. Always been the rig... See more

Company replied

Rated 5 out of 5 stars

Thanks to the team in Nottingham for your advice helping us by a record player and speakers for our sons 18th. He’s absolutely delighted with the end result (our neighbours less so!)

Company replied

Rated 5 out of 5 stars

Alex and team provided exceptional customer service. We had an issue on the order which was fixed switfly with minimal impact. I would not hesitate in recommending Richer Sounds to friends and family.... See more

Company replied


Company details

  1. #5 of 39 best companies in Hi-fi shop
  2. #11 of 192 best companies in Electronics store
  3. #5 of 47 best companies in TV shop

Written by the company

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contact info

  • 108 Mansfield Road, NG1 3HD, Nottingham, United Kingdom

  • 0333 900 0035

5.0

Excellent

TrustScore 5 out of 5

2k reviews

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5.0

All reviews

(2,233)

24,998 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful and knowledgeable staff

Very helpful and knowledgeable staff. Gave us a charity discount which was very much appreciated.

18 September 2026
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Reply from Richer Sounds - Nottingham

Thanks for your kind review, we look forward to your next visit.

Rated 5 out of 5 stars

Friendly, helpful, good prices

Everyone at Richer Sounds is so friendly, normal, helpful - it’s a really good shopping experience, even on the phone. They know their stuff! Received a surprise pack of cables too which was very welcome, really makes a difference. Thanks Richer Sounds - I wouldn’t go elsewhere now. Prices are good too - I got a real bargain on my new Denon Hi-Fi!

18 September 2026
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Reply from Richer Sounds - Nottingham

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Rated 5 out of 5 stars

Whatever you spend there

Whatever you spend there, £50 or£5000, you get same care by the staff. Very friendly, always have a few nice words to you.Small shop, but plenty of options.

16 September 2026
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Reply from Richer Sounds - Nottingham

Thanks for your 5 star review, we look forward to seeing you again next time

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant! Will never buy from anywhere else.

3 January 2026
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Reply from Richer Sounds - Nottingham

Thanks for your feedback, great to read you were happy with our service.

Rated 5 out of 5 stars

What can i say been going to Richer…

What can i say been going to Richer sounds for years and never been disappointed. had amplifiers mainly Arcam, acoustic energy ae1s, denon mini systems, Lg oled tv, now a streamer. Always been the right price, always staff who are helpful and will be going to them again soon.

13 September 2026
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Reply from Richer Sounds - Nottingham

Thank you for your 5 star review, it’s lovely to read your comments.

Rated 5 out of 5 stars

Ian at Nottingham Richer Sounds was…

Ian at Nottingham Richer Sounds was brilliant. Patient, knowledgable, and helped me choose the right hifi setup and TV.

13 September 2026
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Reply from Richer Sounds - Nottingham

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Rated 5 out of 5 stars

Thanks to the team in Nottingham for…

Thanks to the team in Nottingham for your advice helping us by a record player and speakers for our sons 18th. He’s absolutely delighted with the end result (our neighbours less so!)

5 September 2026
Richer Sounds - Nottingham logo

Reply from Richer Sounds - Nottingham

Thanks for your 5 star review, we look forward to seeing you again next time

Rated 5 out of 5 stars

Very helpful and knowledgeable team at…

Very helpful and knowledgeable team at the Nottingham branch. Rob was a great help. All e mail enqs answered promptly. More than happy with gear.

12 September 2026
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Reply from Richer Sounds - Nottingham

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Rated 5 out of 5 stars

Informative guy in the shop who…

Informative guy in the shop who explained to me what turntable is required with my denon system. Turntable delivered next day on a Saturday afternoon with a 1 hour slot, great service all round

11 September 2026
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Reply from Richer Sounds - Nottingham

Thanks for your great feedback and for supporting local business.

Rated 5 out of 5 stars

You know when you need to know

You know when you need to know, if this is compatible with this or that. Well the guys at Richer Sounds just know. Friendly, Helpful, and genuinely want you to have the experience promised by the equipment you buy. Thank you.

9 September 2026
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Reply from Richer Sounds - Nottingham

Thank you for your wonderful feedback

Rated 5 out of 5 stars

Great customer care

Great customer care from the moment of purchase kept me in the loop every step of the way including all delivery times even delivered earlier as i needed to go out. Well done the guys at richer sounds nottingham definitely recommend 👌

8 September 2026
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Reply from Richer Sounds - Nottingham

Thanks for your feedback, great to read you were happy with our service.

Rated 5 out of 5 stars

5 star service from all the staff at…

5 star service from all the staff at richards sounds mansfield rd nottm .
Had to return x2 items and had no problem also bought a new tv at a great price with great advise to boot .

7 September 2026
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Reply from Richer Sounds - Nottingham

Thanks for your feedback, great to read you were happy with our service.

Rated 5 out of 5 stars

Exceptional service and preferred retailer for future purchases.

Alex and team provided exceptional customer service. We had an issue on the order which was fixed switfly with minimal impact. I would not hesitate in recommending Richer Sounds to friends and family. In a world of bots and agents it's great to speak to a real person and have that personal service which has been lost with so many other providers.

5 September 2026
Richer Sounds - Nottingham logo

Reply from Richer Sounds - Nottingham

Thanks for your feedback, great to read you were happy with our service.

Rated 5 out of 5 stars

Great service

Great service, extremely good overview of products. Resulting with a no problem sale. I have no problems recommending Richer Sounds to others.

4 September 2026
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Reply from Richer Sounds - Nottingham

Thank you for your 5 star review!

Rated 5 out of 5 stars

We wouldn't really shop anywehre else…

We wouldn't really shop anywehre else and have been loyal customers for dewcades, still the best ever audiovisual shopping experience no doubt!

3 September 2026
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Reply from Richer Sounds - Nottingham

Thanks for your kind review, we look forward to your next visit.

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent recommendation from Rob at Nottingham for a specific type of product. He answered all my questions promptly and professionally, offered to arrange a demo at their store (which I did not take up) and then arranged for the item to be delivered to my home. Delivery was the day after order, in perfect condition by DPD. The speaker is superb and exactly what I wanted.

7 September 2026
Unprompted review
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Reply from Richer Sounds - Nottingham

Thanks for your 5 star review, we look forward to seeing you again next time

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