Everyone at Richer Sounds is so friendly, normal, helpful - it’s a really good shopping experience, even on the phone. They know their stuff! Received a surprise pack of cables too which was very welc... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Everyone at Richer Sounds is so friendly, normal, helpful - it’s a really good shopping experience, even on the phone. They know their stuff! Received a surprise pack of cables too which was very welc... See more
Company replied
What can i say been going to Richer sounds for years and never been disappointed. had amplifiers mainly Arcam, acoustic energy ae1s, denon mini systems, Lg oled tv, now a streamer. Always been the rig... See more
Company replied
Thanks to the team in Nottingham for your advice helping us by a record player and speakers for our sons 18th. He’s absolutely delighted with the end result (our neighbours less so!)
Company replied
Alex and team provided exceptional customer service. We had an issue on the order which was fixed switfly with minimal impact. I would not hesitate in recommending Richer Sounds to friends and family.... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
108 Mansfield Road, NG1 3HD, Nottingham, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The guys Rob and Tony were so helpful and guiding me through the right product and after service in terms of helping me with a mistake I had made
Wouldn’t go anywhere else
Very helpful and knowledgeable staff. Gave us a charity discount which was very much appreciated.

Reply from Richer Sounds - Nottingham
Everyone at Richer Sounds is so friendly, normal, helpful - it’s a really good shopping experience, even on the phone. They know their stuff! Received a surprise pack of cables too which was very welcome, really makes a difference. Thanks Richer Sounds - I wouldn’t go elsewhere now. Prices are good too - I got a real bargain on my new Denon Hi-Fi!

Reply from Richer Sounds - Nottingham
Whatever you spend there, £50 or£5000, you get same care by the staff. Very friendly, always have a few nice words to you.Small shop, but plenty of options.

Reply from Richer Sounds - Nottingham

Reply from Richer Sounds - Nottingham
What can i say been going to Richer sounds for years and never been disappointed. had amplifiers mainly Arcam, acoustic energy ae1s, denon mini systems, Lg oled tv, now a streamer. Always been the right price, always staff who are helpful and will be going to them again soon.

Reply from Richer Sounds - Nottingham
Ian at Nottingham Richer Sounds was brilliant. Patient, knowledgable, and helped me choose the right hifi setup and TV.

Reply from Richer Sounds - Nottingham
Thanks to the team in Nottingham for your advice helping us by a record player and speakers for our sons 18th. He’s absolutely delighted with the end result (our neighbours less so!)

Reply from Richer Sounds - Nottingham

Reply from Richer Sounds - Nottingham
Very helpful and knowledgeable team at the Nottingham branch. Rob was a great help. All e mail enqs answered promptly. More than happy with gear.

Reply from Richer Sounds - Nottingham
Ultimately you were not able to provide what I had ordered. However you promptly repaid my money which was greatly appreciated.

Reply from Richer Sounds - Nottingham
Informative guy in the shop who explained to me what turntable is required with my denon system. Turntable delivered next day on a Saturday afternoon with a 1 hour slot, great service all round

Reply from Richer Sounds - Nottingham
You know when you need to know, if this is compatible with this or that. Well the guys at Richer Sounds just know. Friendly, Helpful, and genuinely want you to have the experience promised by the equipment you buy. Thank you.

Reply from Richer Sounds - Nottingham
Great customer care from the moment of purchase kept me in the loop every step of the way including all delivery times even delivered earlier as i needed to go out. Well done the guys at richer sounds nottingham definitely recommend 👌

Reply from Richer Sounds - Nottingham
5 star service from all the staff at richards sounds mansfield rd nottm .
Had to return x2 items and had no problem also bought a new tv at a great price with great advise to boot .

Reply from Richer Sounds - Nottingham
Alex and team provided exceptional customer service. We had an issue on the order which was fixed switfly with minimal impact. I would not hesitate in recommending Richer Sounds to friends and family. In a world of bots and agents it's great to speak to a real person and have that personal service which has been lost with so many other providers.

Reply from Richer Sounds - Nottingham

Reply from Richer Sounds - Nottingham
Great service, extremely good overview of products. Resulting with a no problem sale. I have no problems recommending Richer Sounds to others.

Reply from Richer Sounds - Nottingham
We wouldn't really shop anywehre else and have been loyal customers for dewcades, still the best ever audiovisual shopping experience no doubt!

Reply from Richer Sounds - Nottingham
Excellent recommendation from Rob at Nottingham for a specific type of product. He answered all my questions promptly and professionally, offered to arrange a demo at their store (which I did not take up) and then arranged for the item to be delivered to my home. Delivery was the day after order, in perfect condition by DPD. The speaker is superb and exactly what I wanted.

Reply from Richer Sounds - Nottingham
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.