Richer Sounds - Nottingham Reviews 

2,233
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TrustScore 5 out of 5

5.0

108 Mansfield Road, NG1 3HD Nottingham, GB

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Rated 5 out of 5 stars

Everyone at Richer Sounds is so friendly, normal, helpful - it’s a really good shopping experience, even on the phone. They know their stuff! Received a surprise pack of cables too which was very welc... See more

Company replied

Rated 5 out of 5 stars

What can i say been going to Richer sounds for years and never been disappointed. had amplifiers mainly Arcam, acoustic energy ae1s, denon mini systems, Lg oled tv, now a streamer. Always been the rig... See more

Company replied

Rated 5 out of 5 stars

Thanks to the team in Nottingham for your advice helping us by a record player and speakers for our sons 18th. He’s absolutely delighted with the end result (our neighbours less so!)

Company replied

Rated 5 out of 5 stars

Alex and team provided exceptional customer service. We had an issue on the order which was fixed switfly with minimal impact. I would not hesitate in recommending Richer Sounds to friends and family.... See more

Company replied


Company details

  1. #5 of 39 best companies in Hi-fi shop
  2. #11 of 192 best companies in Electronics store
  3. #5 of 47 best companies in TV shop

Written by the company

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contact info

  • 108 Mansfield Road, NG1 3HD, Nottingham, United Kingdom

  • 0333 900 0035

5.0

Excellent

TrustScore 5 out of 5

2k reviews

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5.0

All reviews

(2,233)

25,051 reviews in the last 12 months

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Rated 5 out of 5 stars

Knowledgeable and friendly staff member…

Knowledgeable and friendly staff member - didn’t pressurise me into a purchase - advised me of the correct product to meet my needs - wasn’t in stock so ordered next day delivery- top service from the Nottingham branch

2 September 2026
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Reply from Richer Sounds - Nottingham

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

Excellent service great company I've…

Excellent service great company I've used them before over the years and would recommend them.

30 August 2026
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Reply from Richer Sounds - Nottingham

Thank you for your 5 star review, it’s lovely to read your comments.

Rated 5 out of 5 stars

10/10 staff and best value electronics...

Top staff and best value electronics there is going. They are not pushy and don't recommend you to have the best/most expensive. They gave a 10% discount on an already-discounted TV, and then helped me carry it out and load it in the car. I will be returning!

29 August 2026
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Reply from Richer Sounds - Nottingham

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Rated 5 out of 5 stars

Brilliant Shop

Very helpful, friendly knowledgeable Staff.
Great Price
Easy Parking
No pressure selling
A really pleasant experience.

27 August 2026
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Reply from Richer Sounds - Nottingham

Thank you for your 5 star review, it’s lovely to read your comments.

Rated 5 out of 5 stars

An on-time delivery

An on-time delivery, an excellent product and a very satisfied customer. Thanks.

27 August 2026
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Reply from Richer Sounds - Nottingham

Thanks for your great feedback and for supporting local business.

Rated 5 out of 5 stars

If I have a favourite company, it's Richer Sounds

Extremely pleased with the TV, the price, and the further VIP discount - open box, but as it's from Richer Sounds I know I'm buying with confidence.
Lovely, helpful, informative staff. Easy to park and pick up. Let me leave the car there while i walked my dog as we'd driven down from Sheffield to collect. The best.
Would not hesitate to buy again from them - if I'm after AV equipment and I can purchase it from Richer Sounds, that's what I always do.

26 August 2026
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Reply from Richer Sounds - Nottingham

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

Nottingham shop staff very friendly and excellent knowledge

Nottingham shop staff very friendly and knowledgeable. No pushy sales. They had what I wanted and even help me load it into my vehicle. Excellent on price and extra warranty included. Worth having a look in there shop...

26 August 2026
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Reply from Richer Sounds - Nottingham

Thank you for your wonderful feedback

Rated 5 out of 5 stars

Ben and Tony were absolutely…

Ben and Tony were absolutely outstanding and delivered top notch customer service. A credit to Richer Sounds and first time shopping here which was fantastic!

21 August 2026
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Reply from Richer Sounds - Nottingham

Thank you for your 5 star review, it’s lovely to read your comments.

Rated 5 out of 5 stars

Customer focused service

The lads at Richer offer customer focused service that is hard to find these days. They were the best in the 90's and nothing has changed.

23 August 2026
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Reply from Richer Sounds - Nottingham

Thanks for your great feedback and for supporting local business.

Rated 5 out of 5 stars

Knowledgeable, friendly and helpful staff

It was a real pleasure purchasing my headphones from Richer Sounds. The service provided was excellent. Staff were friendly, helpful and knowledgeable. I had a long and uninterrupted session in the listening room trying out various headphones. When I had made my decision Tony offered the headphones I had used at a greatly reduced price. Very happy with my purchase. Highly recommended.

22 August 2026
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Reply from Richer Sounds - Nottingham

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Rated 5 out of 5 stars

Fantastic service

We looked at various record decks and decided which model to purchase. We placed our order late Friday afternoon. We paid for the deck to be delivered on Monday. The only disappointment was that we received an email on Saturday morning informing us that the deck would be delivered later that afternoon, which would usually be fantastic service had it not been for it being the first home game of the premier league lol Our neighbour was kind enough to accept delivery. Many thanks

21 August 2026
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Reply from Richer Sounds - Nottingham

Thanks for your 5 star review, we look forward to seeing you again next time

Rated 4 out of 5 stars

The staff were really helpful and…

The staff were really helpful and knowledgeable. They didn’t try to show me something I didn’t need or the most expensive item. They listened to what I wanted and pointed me towards the best value item

19 August 2026
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Reply from Richer Sounds - Nottingham

Thanks for the feedback, and for the positive rating.

We hope you enjoy the new purchase!

The Customer Experience team

Rated 5 out of 5 stars

Ordered my tv 1 day and the very next…

Ordered my tv 1 day and the very next day I get a message to say my tv had been delivered to the shop ready for pick up and pick up was quick and simple and staff were great and the 6yr free guarantee is a bonus.

16 August 2026
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Reply from Richer Sounds - Nottingham

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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