A real pleasure to do business with. Spoke to Kaz over the phone for help choosing a soundbar for our TV. Sound advice with no pressure to buy. Then placed an online order over the phone with Ash who... See more
Company replied
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A real pleasure to do business with. Spoke to Kaz over the phone for help choosing a soundbar for our TV. Sound advice with no pressure to buy. Then placed an online order over the phone with Ash who... See more
Company replied
An absolutely 1st class service. Damien, Matt and Paddy, were so helpful, and certainly knew there stuff. Pointed me in the right direction, to cater for my needs. Excellent prices and a blue light di... See more
Company replied
1. recommendation (5-star from a family member) 2. in-store demo room (Oxford UK) 3. talking through options with Ash: no pressure, options for higher/lower cost; we ended up with a higher cost... See more
Company replied
Fabulous service from Damian. Monitor Audio Silver 50s (open box) are just the ticket and really appreciate the extra discount given because of a small mark on speakers. Thanks again
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
1 West Way, Botley Road, OX2 0JB, Botley Road, United Kingdom
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I was kept fully informed about my order, receiving an up to the minute personal call from Paddy when it arrived.

Reply from Richer Sounds - Oxford

Reply from Richer Sounds - Oxford
Had a problem getting the TV I purchased but they resolved the situation to my satisfaction

Reply from Richer Sounds - Oxford
A real pleasure to do business with. Spoke to Kaz over the phone for help choosing a soundbar for our TV. Sound advice with no pressure to buy. Then placed an online order over the phone with Ash who was also v patient helpful. New kit arrived within 24 hours and v easy to set up. Highly recommended these guys. Thank you 🙏

Reply from Richer Sounds - Oxford
I have bought from Richer Sounds for decades. As always the advice given was concise, accurate and useful. Communications were polite but friendly.

Reply from Richer Sounds - Oxford
Fabulous service from Damian. Monitor Audio Silver 50s (open box) are just the ticket and really appreciate the extra discount given because of a small mark on speakers. Thanks again

Reply from Richer Sounds - Oxford
Helpfull staff who couldn’t do enough for you, willing to give me the time in store and on the phone to make the right decision what’s best for me.

Reply from Richer Sounds - Oxford
Superb service and supportive advice from the Manager of your Oxford store.
He was fabulous.
My thanks to him and Richer Sounds. You never disappoint me.
Grant

Reply from Richer Sounds - Oxford
Damien was incredibly helpful and managed to source the projector we needed. He had it delivered to the shop and we were able to pick it up a few days later. Fantastic service, thank you.

Reply from Richer Sounds - Oxford

Reply from Richer Sounds - Oxford
The sales assistant was very helpful and gave useful information.

Reply from Richer Sounds - Oxford

Reply from Richer Sounds - Oxford

Reply from Richer Sounds - Oxford
Easy to contact sales then specific store to enquire about clearance / open box product.
Clear & simple payment method, & quick delivery, well packaged.

Reply from Richer Sounds - Oxford
1. recommendation (5-star from a family member)
2. in-store demo room (Oxford UK)
3. talking through options with Ash: no pressure, options for higher/lower cost; we ended up with a higher cost pair of speakers, plus a soundbar.
4. Delivery of order, efficient and on time
5. recommendation of a separate installer (Jo) for TV/soundbar/sound system, who did an excellent job.
6. The Richer Sounds operation is clearly friendly and efficient in all departments. It's a pleasure to recommend RS and spread these positive feedback comments.

Reply from Richer Sounds - Oxford
An absolutely 1st class service. Damien, Matt and Paddy, were so helpful, and certainly knew there stuff. Pointed me in the right direction, to cater for my needs. Excellent prices and a blue light discount. Kept in touch all the way with deliveries and stock levels, and topped it off with ground breaking 6 year warranties. Cant think of anything to improve upon, and will certainly recommend them 👏😀

Reply from Richer Sounds - Oxford

Reply from Richer Sounds - Oxford
Aside from having a relaxing and informed chat about all things hi fi, I was afforded a good deal on the turntable I was interested in. All very efficient and effective. Delivery was also a lot faster than expected, so all in, a great experience. Thank you Richer Sounds

Reply from Richer Sounds - Oxford
Very helpful with the product and kept informed when the delivery of my new television would be delivered.
Highly recommend

Reply from Richer Sounds - Oxford
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