The time & attention provided b y the staff..they have expert views & offer tailored opinion to meet your expressed requirements. I strongly recommend (& commend) the 'after sales' support...sorted... See more
Company replied
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The time & attention provided b y the staff..they have expert views & offer tailored opinion to meet your expressed requirements. I strongly recommend (& commend) the 'after sales' support...sorted... See more
Company replied
Called into my local store for advice. Chatted with the manager who very politely suggested that he didn’t want me to buy anything WITHOUT a bit more information re my current A/V setup. Once at hom... See more
Company replied
Hobie was excellent in helping us choose a new TV and soundbar. He went above and beyond in giving us his advice and time in going through all our questions. After ordering in-store the TV and soundba... See more
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We wanted a particular TV from Richer Sounds. Although we are in Yorkshire the model was only available a distance from us but we eventually ordered from Preston branch. The TV was delivered two day... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
10 Church Street, PR1 3BQ, Preston, United Kingdom
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Staff was amazingly nice and helpful, price was very good, love the 6 year warranty and finally delivery service was 2nd to none

Reply from Richer Sounds - Preston
Easy over the phone ordering and good price. Delivery in 6 days with 6 year warranty. What's not to like?

Reply from Richer Sounds - Preston

Reply from Richer Sounds - Preston
Matt at the preston branch very helpful guy.
Bought the wiim ultra amp and 4 x kef ci200qr cieling speakers and really happy with the way it sounds.
Could not beat them on price.

Reply from Richer Sounds - Preston
Great service and pre sales support, would shop with them again. 1 star deducted for missing that a lead was needed to connect the sub woofer to the amp.

Reply from Richer Sounds - Preston
Very helpful and knowledgeable. The 2 week trial on purchased equipment was particularly useful as we ended up with just what we wanted.

Reply from Richer Sounds - Preston

Reply from Richer Sounds - Preston
Very helpful before and after purchase. Offered a good deal.

Reply from Richer Sounds - Preston
A big thank you for all your patience & help.
After two abortive attempts at trying to connect Bluetooth speakers to my Pro-Ject E1 BT turntable finally found speakers which connected easily. These speakers are Ruark MR1 MK3 and the sound is everything & more than expected from such small speakers!
I returned/exchanged the speakers three times without any hassle or fuss. I honestly believe no other company would have given such great service and once again thank you so much Howie and staff for all their assistance.
Highly recommend Richer Sounds Preston.

Reply from Richer Sounds - Preston
We have just had our new TV delivered and are very pleased with it. Having used Richer Sounds before, we were happy to buy from them again and finalise exactly what we wanted. Helpful staff in the shop and no problems with anything - from ordering to delivery.

Reply from Richer Sounds - Preston
Your manager is very definitely the most helpful, considerate, patient and customer orientated person a prospective customer could ever hope to have.
We had an idea of what TV we needed to replace one bought from the Preston shop eight year’s previously.

Reply from Richer Sounds - Preston
Helpful member of staff giving good advice. Speedy, next day delivery of amplifier.

Reply from Richer Sounds - Preston
I have dealt with Richer Sounds for a few years now, The quality of service and Knowledge of their products is second to none. I am very confident that you won't get a better deal anywhere else.

Reply from Richer Sounds - Preston

Reply from Richer Sounds - Preston
THE SERVICE WAS A1 AS USUAL. ORDERING WAS STRAIGHT FORWARD ON THE PHONE AND DELIVERY WAS ON TIME.

Reply from Richer Sounds - Preston
Always a great experience. Keen pricing on great products but on top of that super helpful and knowledgeable staff.

Reply from Richer Sounds - Preston
Good, honest advice whilst deciding which TV to buy, no pressure to buy additional products. Excellent warranty.

Reply from Richer Sounds - Preston
Matt from Richer Sounds in Preston was very knowledgeable and polite. He also gave me further discount on the product I ended up buying. I have purchased products from other retailers before and the level of service from Richer Sounds is better than the others

Reply from Richer Sounds - Preston
I spoke to someone at the Preston office, I think he was called Matt. I told him what I was after and we had a video call so he could see the space where the TV was going. After asking all the right questions, he recommended a product to me and it arrived the next day. He was polite, friendly, knowledgeable and helpful. I’m very happy with my new TV and will use Richer Sounds from now on, as they provide a 6 year guarantee.

Reply from Richer Sounds - Preston
Harrison and his colleague were extremely helpful with information about two models we were looking at, which helped us decide on which one to buy.

Reply from Richer Sounds - Preston
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