Richer Sounds - Preston Reviews 

Matt from Richer Sounds in Preston was very knowledgeable and polite. He also gave me further discount on the product I ended up buying. I have purchased products from other retailers before and the level of service from Richer Sounds is better than the others

I spoke to someone at the Preston office, I think he was called Matt. I told him what I was after and we had a video call so he could see the space where the TV was going. After asking all the right questions, he recommended a product to me and it arrived the next day. He was polite, friendly, knowledgeable and helpful. I’m very happy with my new TV and will use Richer Sounds from now on, as they provide a 6 year guarantee.

Harrison and his colleague were extremely helpful with information about two models we were looking at, which helped us decide on which one to buy.

As per usual, the staff in Preston we're knowledgable and sold me what was the best tv for my needs.
I went to buy the LG G5 but left with the LG C5 as it was more suitable for what i needed and saved me over £800.

The assistant manager was very helpful, knew the products

Great service with expert knowledge.
I explained what I wanted, got some good recommendations from Matt in Preston. My choice was set up in the listening room and there was no pressure to decide quickly.

Excellent knowledgeable service. Tv arrived as promised. All good.

Excellent friendly staff. Good advice

These guys in Preston really go above & beyond with great knowledge & advice extremely helpful & nothing is to much to ask with the guys in the shop I’ll definitely be using them in the future & would highly recommend them to anyone

Expert advise in chosing the right TV
For my room.
Very helpful and fast delivery.

Over the years we have always purchased our TV's from you. Richer Sounds give excellent service with good after sales service.
Excellent delivery service too keeping us up to date with delivery time.

Attentive staff always looking to help you with getting the right equipment and at a good price.
My first place of call when it comes to buying AV equipment

Great service. The manager came out to give us advice on the surround sound system and provided different options to suit our budget. Also recommended an all in on one soundbar that was in the clearance for another room, and it is great too. Staff and service were excellent overall, and the cinema system was delivered on time. It's now set up and is working really well. A huge improvement on what was there before.

Helpful staff in store which made our subsequent order via phone through the store really straightforward

The staff couldn’t have been more helpful. James gave us great advice on choosing the best sound system, set it up for us to experience and even drew us a wiring diagram to help us set it up at home. He even tested our old record player for us. Superb advice and customer service. Thank you!

After experiencing Richer Sounds sales expertise on our last purchase, when we needed a TV for my elderly mum, I knew there was nowhere else to go for the best sales service and advice than Richer Sounds Preston. Their knowledge, advice, before & after sales service and their genuine wish for a positive customer experience is refreshingly different from experiences in other larger mainstream stores. Pay Richer Sounds a visit….. you won’t be disappointed.

I visited the Preston shop and appreciated seeing actual TVs and the help offered by Matt. Speedy delivery when I ordered online.

Thanks

wide choice and price range. Found just what I was looking for. Delivery was fast. Would recommend A+

Attention to detail and ensuring they understand the Customer’s requirements.

We went into Richer Sounds, Preston, looking for advice on TV soundbars. Matt was fantastic, courteous & patient. We were looking primarily for tv soundbars experience but also some separate music experience. We knew nothing about soundbars. Matt explained the different options and demo’d them all. We were delighted to buy two Polk Signa 2 soundbars. These were dead easy to set up at home and give us fantastic sound at an unexpectedly affordable price point. We will definitely return for future picture or music tech and we would fully recommend Matt & the team at Richer Sounds, Preston, without reservation. Thanks Matt 👍.