Being able to audition the Equipment in store. Friendly and knowledgeable staff. I was interested in the Yamaha r-n600a and it's functions. The staff were very helpful though to fully demonstrate... See more
Company replied
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Being able to audition the Equipment in store. Friendly and knowledgeable staff. I was interested in the Yamaha r-n600a and it's functions. The staff were very helpful though to fully demonstrate... See more
Company replied
Ordered online, items arrived at the Preston store the following day, and I picked up the items at the weekend. The staff are knowledgeable and helpful, and I will be using the Preston store again fo... See more
Company replied
I bought my CD player, amp and speakers from Richer Sounds, 25 years ago in London. All still going strong, so when I decided to buy a turntable recently it was the only place I checked. Back then i... See more
Company replied
Great service from Howie at Richer Sounds (Preston), answered my questions and offered to check and make sure all my other equipment was compatible with the streaming unit I was looking at purchasin... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
10 Church Street, PR1 3BQ, Preston, United Kingdom
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could not be better. friendly knowledgeable staff ,easy to ask for advice

Reply from Richer Sounds - Preston
I had a tight budget and wanted sound quality that matched my son's equipment.
This was achieved very easily and I got a much better level of performance than I expected.

Reply from Richer Sounds - Preston
Always a pleasure dealing with Howie at the Preston Branch. Great knowledge and an enjoyable customer experience.

Reply from Richer Sounds - Preston
The complete transaction was done initially on the internet then subsequently on the phone to the Preston branch.
All went very smoothly.
The TV was delivered on time.
While it's only been viewed for 3 days I'm completely satisfied with the picture etc.
I will definitely recommend both Richer Sounds and this LG TV to anyone who enquired.

Reply from Richer Sounds - Preston
Problem with television sorted new one came day aftet

Reply from Richer Sounds - Preston
Excellent service and advice. I recently went in to ask about some earbuds I had seen on line. I didn’t want to spend a lot as at 75 I’m now hard of hearing and not able to appreciate the audio subtlety I used to enjoy. However the assistant was patient and helpful and not snobby about my lo-fi choice. I’m pleased with my purchase and the service I received. RS are always competitive on price and helpful and accommodating in helping you to make your choice irrespective of your criteria.

Reply from Richer Sounds - Preston

Reply from Richer Sounds - Preston
After a lot of product browsing and changing my mind about brands, sizes and models a number of times, it was so surprising when I called Richer Sounds, I did know the brand but the warmth of the discussion with people who really knew what they were talking about and were very customer focussed with the ability to get things done was truly a super nice experience, impressed.

Reply from Richer Sounds - Preston

Reply from Richer Sounds - Preston
Website worked really well, coms and support were great. Dispatch and delivery was quick and again the coms were great. 👍 very happy with my purchase.

Reply from Richer Sounds - Preston
Very easy to order my new LG TV by the phone ,very pleasant person whom I spoke to , managed to pay by Card ,all in all a simple easy phone call I have bought TVs off Richer Sounds previously and a great company to buy from,I ordered a LG g6 , Michael mould

Reply from Richer Sounds - Preston
Purchased a few bits from RS, in store and online over many years, very friendly knowledgeable guys, keen to help on the phone, always been happy with what i've bought, fair prices too.

Reply from Richer Sounds - Preston
Great service from initial advice about what TV would best suit our needs right through to the delivery. Price was excellent as well.

Reply from Richer Sounds - Preston
Went into the Preston store to have a look at the products I were interested in.
Howie and his team were great, as I had a few questions etc. we discussed these , then sat in the demo room for 2 hours!
Howie then came up with a great deal for me.

Reply from Richer Sounds - Preston
Staff was amazingly nice and helpful, price was very good, love the 6 year warranty and finally delivery service was 2nd to none

Reply from Richer Sounds - Preston
Easy over the phone ordering and good price. Delivery in 6 days with 6 year warranty. What's not to like?

Reply from Richer Sounds - Preston

Reply from Richer Sounds - Preston
Matt at the preston branch very helpful guy.
Bought the wiim ultra amp and 4 x kef ci200qr cieling speakers and really happy with the way it sounds.
Could not beat them on price.

Reply from Richer Sounds - Preston
Great service and pre sales support, would shop with them again. 1 star deducted for missing that a lead was needed to connect the sub woofer to the amp.

Reply from Richer Sounds - Preston
Very helpful and knowledgeable. The 2 week trial on purchased equipment was particularly useful as we ended up with just what we wanted.

Reply from Richer Sounds - Preston
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